Panera Bread

3.8
1037 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lansing is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
310 North Clippert Street, Lansing, MI
48912, United States

Hours

Reviews

3.8
1,037 reviews
5 stars
477
4 stars
252
3 stars
96
2 stars
70
1 star
142

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's dirty conditions, particularly in the bathrooms and dining area.

Service Issues

Customers frequently reported slow service, incorrect orders, and a lack of staff presence to assist.

Food Quality

While some customers enjoyed the food, many expressed disappointment with portion sizes and quality, noting inconsistencies in their orders.

Positive Staff Interactions

A few reviews praised specific staff members for their helpfulness and friendly service, indicating that there are some positive experiences amidst the negative feedback.

Management Concerns

Several reviews pointed to management issues, including staffing shortages and poor operational decisions affecting customer experience.
  • BM
    Blair Marie
    2 days ago
    5.0
    Healthy food
  • KG
    Kathryn Gehrs-Pahl
    Nov 9, 2025
    1.0
    Coffee, latte, and soup were all lukewarm. Microwave had sign warning not to heat up in their cups and bowls. Sandwich and soup orders were mixed up. The bread that came with the soup was stale. They were out of Autumn Squash soup. Sandwich filling was out of proportion to the size of the bread. The vegetables in the cream of chicken soup were undercooked. This was an extremely overpriced, lousy meal.
  • CM
    Calista McMullen
    Nov 2, 2025
    2.0
    food was okay nothing special but this place is absolutely disgusting. there was crumbs, stains and filth everywhere.
  • LO
    Lauran O
    Nov 1, 2025
    1.0
    Yall have the easiest job on earth and it’s so hard for you to complete SIMPLE tasks😂 should not have people waiting hours literally for mac n cheese from a plastic bag 😂
  • TH
    Timothy Hetherington
    Oct 10, 2025
    1.0
    Do not go to this restaurant. The customer service is non existent. Every employee just stares at you when you come in and waits for you to say something, no greeting or smiles. The food has gone way downhill and not once but twice now they've given me the half sandwich and small cup of soup when I order full for both. This is all based on 3 visits in the past few months not just one. My last visit is was waiting to pick up my order and I went to use the restroom. They keep it locked and make you beg for a key like a child. Restrooms should be open for all ppl customers and non customers it's a right not a want. And ppl working and delivering don't have a choice of where to go during work most times. What a disgrace

Frequently Asked Questions About Panera Bread

Does Panera Bread in Lansing accept reservations?

No, Panera Bread in Lansing does not accept reservations.

What are the operating hours for delivery at Panera Bread Lansing?

Delivery is available Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.