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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.7
(694 reviews)

Business Details

5212 West Saginaw Highway, Lansing, MI
48917, United States
(517) 703-9340

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lansing is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
5212 West Saginaw Highway, Lansing, MI
48917, United States

Hours

Reviews

3.7
694 reviews
5 stars
311
4 stars
149
3 stars
72
2 stars
49
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or indifferent staff, with many experiences highlighting poor customer service and long wait times.

Food Quality

While some customers enjoyed the food, many noted issues with incorrect orders, small portions, and inconsistent quality.

Pricing Concerns

Numerous reviews mentioned high prices relative to portion sizes, leading to dissatisfaction regarding value for money.

Cleanliness Issues

Several customers commented on the cleanliness of the location, noting dirty tables and unsanitary conditions.

Order Accuracy

A significant number of reviews indicated frequent mistakes with orders, including missing items and incorrect preparations.
  • CW
    Crypto Wave
    5 days ago
    1.0
    As someone who owns and manages two businesses full time, I understand how important professionalism is. I arrived to pick up a delivery order that didn’t show on their screen and politely asked if they could check on it. Instead, I was met with yelling. I chose to leave rather than argue. The 3-star rating reflects the service. Courtesy goes a long way — I’ll be taking my business elsewhere for now.
  • MB
    Mike Bowler
    Jan 20, 2026
    5.0
    I like the coffee and bagels at Panera. It's a great place to meet clients for my real estate business mid morning. You need to try the Broccoli Cheddar Soup if you stop for lunch.
  • HJ
    Harold Snow Jr
    Jan 19, 2026
    4.0
    good location
  • ZP
    Zoe Przystas
    Jan 10, 2026
    3.0
    I just ordered a you pick two from here, and unfortunately my sandwich was made wrong, even after having to wait some time in the drive thru. I know it was a complicated sandwich with a lot of modifications, but considering the ticket was all accurate I'm not sure how it was an issue. Person at the drive thru was nice, but again, just disappointing for how expensive everything is.
  • SS
    Syslie
    Dec 20, 2025
    1.0
    Drive-thru is always slow and there is this guy at the window cashier always gives unfilled cup like half seriously 🤦‍♀️

Frequently Asked Questions About Panera Bread

Does Panera Bread in Lansing accept reservations?

No, Panera Bread in Lansing does not accept reservations.

What are the delivery hours for Panera Bread in Lansing?

Delivery is available from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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