Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Lansing on the corner of West Saginaw Highway and Canal Road across from Delta Charter Township-Eaton County.
Many customers reported long wait times for food and drinks, with some experiencing poor service and lack of attention from staff.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others complained about overcooked or poorly prepared dishes.
Pricing Concerns
Several reviews mentioned that the prices were high relative to the quality and portion sizes of the food.
Positive Staff Interactions
Despite service issues, many customers praised individual servers for their friendliness and attentiveness.
TB
Timothy Barnett
2 days ago
2.0
We went here on a Friday night to the 617 north Canal west Lansing restaurant. They were busy. We waited 18 minutes to get seated, not a big deal. Then we waited 20 minutes to have any server even come to our table. We waited 53 minutes to get our meals and my meal was stone cold. The menu is now very deceiving. You get two sides with some meals and out of the list they provided as options we choose asparagus. It cost another $4 per plate. We did not know that 5 pieces would add that much.
The server was nice but was either over stretched or absent minded.
The place was very cold also.
The food was just OK. I wished I would have gone somewhere else and spent my $130.
I will not be going back anytime soon.
DD
Dusty
Feb 14, 2026
1.0
Ordered curbside to be ready 1 hour ago! Went i. To see and bags waiting and no one taking them to cars! I took one to someone waiting while I was waiting for mine! Absolutely ridiculous! Still waiting btw
ND
Nicholas Denis
Feb 13, 2026
2.0
Take your money to a local place that cares. Spent $150 just to have 1/4 meals be good. Everything made with beef was way over salted.
LT
La'Rae M. Trice
Feb 13, 2026
5.0
I want to commend the exceptional staff for their kindness and patience with us after coming in so close to closing. Lansing doesn't have many midscale dining places that are open past 10pm, and we arrived close to 9:45pm and were still served, and given exceptional service.
KK
Kevin
Feb 12, 2026
5.0
Outback always prepares really good food and my steak was cooked perfectly. But unfortunately they are short on cooks and so the wait time was 45 minutes to get our food. Our waitress was great but I feel bad because she's completely reliant on the speed of the kitchen.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse in Lansing?
Outback Steakhouse in Lansing is open Monday to Saturday from 11:00 AM to 10:00 PM and on Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse in Lansing offer happy hour specials?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM.
What types of services are available for pickup and delivery?
Outback Steakhouse in Lansing offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Where can I find information on gluten-free menu items at Outback Steakhouse?
You can view the gluten-free menu items recommended by Outback at this link: https://www.outback.com/nutrition/gluten-free
What payment options does Outback Steakhouse in Lansing accept?
They accept American Express, Android Pay, Apple Pay, Cash, MasterCard, and Visa.
Is there a bar at Outback Steakhouse Lansing, and do they serve alcoholic drinks?
Yes, there is a bar onsite that serves liquor, cocktails, beer, and wine.
What attire is recommended when dining at Outback Steakhouse in Lansing?
The recommended attire is casual.
Can I find nearby hotels if I am visiting Outback Steakhouse in Lansing?
Yes, several hotels are nearby including Holiday Inn, Hilton Garden Inn Lansing West, Hampton Inn by Hilton, Comfort Inn, and Ramada by Wyndham Lansing Hotel & Conference Center.
Are there coffee shops near Outback Steakhouse Lansing where I can go before or after my meal?
Yes, Starbucks and Iorio's Gelato are nearby locations where you can enjoy coffee and snacks.
What local services or attractions near Outback Steakhouse might be convenient for visitors?
Nearby services include SVS Vision optometrist for eyewear needs and Delta Township Planning and Zoning if you require local government services. Visitors might also enjoy local eateries like North Pine Grill and the Lansing Gluten Free Fair for community events.
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Certified February 22, 2026Yext Knowledge Graph
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