Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
685 reviews
5 stars
263
4 stars
138
3 stars
108
2 stars
57
1 star
119
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly in the drive-thru and during busy hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food quality.
Staff Attitude
While some staff were praised for their friendliness, others were criticized for rudeness and lack of attention to customers.
Food Quality
Several customers noted that the food was often cold or not fresh, impacting their overall experience.
Management Issues
There were multiple complaints about management being rude or unhelpful, contributing to a negative atmosphere.
- MTMichelle TwichellNov 16, 20252.0Food was cold, slow service.
- MGMichael GillNov 11, 20251.0Whoever the General Manager of this location needs to fire the night manager working on 11-11-2025 at 1800 time. Snappy thing that thinks yelling and cussing at the line assembler is appropriate? I will find out the owner and call them myself if she isn’t fired. Cussing employees out in front of customers is unacceptable behavior and creating a hostile work environment which could lead to legal repercussions for the company.
- RSRichard SixkillerNov 1, 20251.0Placed mobile order to be picked up at counter. Turns out inside is closed and they just awkwardly stare at you when you try to open the door to go get your food. No words just looks. Some mornings they just aren’t open. But the app still lets you put orders in? Put your order in to find out the restaurant isn’t even open? Fun!
- JLJen LoTempioOct 13, 20253.0This is my last resort location. The ice cream/shake machine is always down... big surprise Always check your food before leaving the drive through, frequently there will be multiple missing items. A fry here a sandwich there... or both.
- OOOldWayArtisansOct 10, 20251.0Second time this week getting froze out by the crew. Don't expect to skip the drive through wait by going inside. Every location in Lansing is now fully ignoring lobby if there are any more than three cars in DT. And if that's not the case , then I need it explained how it could possibly take fifteen minutes to make a single sandwich and a six piece nugget. I didn't get my food yesterday. I walked out of the bathroom with twenty minutes left and still didn't get my food. I had to leave hungary five dollars , lighter and angrier than I've been in months. Forget trying to make it right, management. McDonald's as a company has just lost my business forever. Your incompetence has been nothing short of legendary. I'm lost for words. For even half of what's been done to me this week, I would have been fired instantly. I don't know how you still have your jobs. So long, McDonald's. Even if you weren't charging 3 times what you have any right to for the quality of the food, you would still chase us away with the service.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 6300 St Joseph Hwy, Lansing?
McDonald's at 6300 St Joseph Hwy in Lansing operates daily from 5:00 AM to 11:00 PM.
When is the drive-through service available at this McDonald's location?
The drive-through is open every day from 5:00 AM to 11:00 PM, matching the main operating hours.
What are the delivery hours for this McDonald's restaurant?
Delivery service is available daily from 6:15 AM to 10:00 PM.
What types of services does this McDonald's offer for customer convenience?
This McDonald's provides DriveThru, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Which payment methods are accepted at the McDonald's on St Joseph Hwy?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's have a mobile app for placing orders?
Yes, customers can order via the McDonald's App available on both iOS and Android platforms.
What convenience stores are located near this McDonald's?
Customers can find Quality Dairy Store and Shell gas station nearby, both offering convenience store services.
Are there other food options near this McDonald's location?
Yes, nearby food options include Biggby Coffee, Sir Pizza, King’s Wings & Deli, Blimpie, and Subway.
Which transportation-related services are close to this McDonald's?
Shell and Speedway gas stations nearby can assist customers with fueling needs during their visit.
Does McDonald's offer rewards or loyalty programs?
Yes, the MyMcDonald's Rewards program allows customers to earn points for free food.