Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
985 reviews
5 stars
332
4 stars
189
3 stars
170
2 stars
80
1 star
214
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported long wait times, often exceeding 20 minutes, both in the drive-thru and for in-store orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the restrooms, affecting overall customer experience.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold or improperly cooked items, although some noted positive experiences with hot and fresh food.
- TBTim Barlow1 day ago2.0Ordered 7 non-customized breakfast sandwiches for pickup to take to work via app. I ended up waiting for 35 minutes and two of the items that were supposed to be steak were swapped for lower-price menu items without communication and this resulted in coworkers with dietary restrictions being unable to eat. The items that were provided were cold.
- RWRebekah Wrisley1 day ago1.045 minute wait for food in the drive through after being told to pull forward and they would bring it out, and every other car after receiving their food. After going in and requesting to speak to the manager, the manager handed the worker my food and didn't bother to come over and speak to me. This is absolutely absurd and unprofessional.
- DDDill1 day ago1.0Waited 45 plus minutes for food in the drive thru absolutely insane, I will never return to this location.
- ARAshley RobbinsNov 4, 20252.0They have certain days and certain staff that obviously work better together today there was what looked like dirt on every single burger and for some reason the fries tasted nutty like peanuts or some form of nut....
- MSmatt sairlsOct 17, 20251.0How dare you serve food that I paid cash for and worked hard to earn my money so I can give it away to you for this trash thanks
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 5225 N Grand River Ave, Lansing?
McDonald's in Lansing is open daily from 5:00 AM to 11:00 PM, except Sundays when it opens at 6:00 AM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Wednesday, extended to midnight Thursday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery daily from 5:00 AM to 10:45 PM Monday through Saturday and 6:00 AM to 10:45 PM on Sunday.
What delivery and pickup options are available at McDonald's in Lansing?
The location provides curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I place an order online for delivery from this McDonald's?
You can order online through the delivery URL: https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
Which payment methods are accepted at this McDonald's?
Payments are accepted via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service for convenient ordering and pickup.
Are there nearby gas stations close to McDonald's where I can fuel my vehicle?
Yes, there are two BP gas stations nearby where you can fuel your vehicle before or after visiting McDonald's.
What other dining options are available near this McDonald's?
Nearby dining options include New York Fried Chicken Pizza and Grill, Mijo's Diner, Jj's Carry Out, and Subway for a variety of food choices.
Are there any convenient stores or pharmacies near McDonald's for quick shopping needs?
Yes, Dollar General stores nearby serve as discount stores, convenience stores, and pharmacies for your quick shopping needs.