Brand Certified
McDonald's
3.3(999 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
5225 N Grand River Ave, Lansing, MI
48917, United States
Certified by McDonald's • Feb 22, 2026
(517) 327-5177
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.3
999 reviews
5 stars
335
4 stars
190
3 stars
172
2 stars
83
1 star
219
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor service from staff, indicating significant operational challenges.
Food Quality
Many reviews mentioned cold or poorly prepared food, with complaints about items being overcooked or not meeting expectations.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness Concerns
There were complaints about unsanitary conditions, particularly in the restrooms, affecting customer perceptions of the establishment.
Mixed Experiences
While some customers praised the food and service, the overall sentiment was largely negative, highlighting inconsistency in performance.
- SCSamantha ChapinFeb 15, 20262.0I ordered my oreo McFlurry, medium fries, caramel Sunday and 1 apple pie ahead of time, just to get there and have the manager Jess tell me that she couldn't give me the strawberry shake I never ordered. When I tried explaining to her what my order was. She rudely interrupted me and said I wasn't getting my order and I would have to go through the app to get my money back... its been over a week since I ordered and still haven't received my $15.40... I've never been told I have to go through the app to get my refund from McDonald's before.
- BDBashkim DalipiFeb 4, 20265.0This is the cleanest mcdonalds I so in years best service ever everyone smiles with costumer
- CBCourtney BroganFeb 2, 20261.0The manager was rude and told me that I couldn't use both a reward from the app and the survey coupon!
- AEAlex ElenbaasJan 12, 20261.0They mess up my order every other visit. The Monday night crew cannot figure it out.
- A游秉勳Jan 2, 20265.0環境非常乾淨，員工對小朋友很友善，我女兒英文說的不好，還是很有耐心聽她說
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 5225 N Grand River Ave, Lansing?
McDonald's in Lansing is open daily from 5:00 AM to 11:00 PM, except Sundays when it opens at 6:00 AM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Wednesday, extended to midnight Thursday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery daily from 5:00 AM to 10:45 PM Monday through Saturday and 6:00 AM to 10:45 PM on Sunday.
What delivery and pickup options are available at McDonald's in Lansing?
The location provides curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I place an order online for delivery from this McDonald's?
You can order online through the delivery URL: https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on iOS and Android.
Which payment methods are accepted at this McDonald's?
Payments are accepted via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service for convenient ordering and pickup.
Are there nearby gas stations close to McDonald's where I can fuel my vehicle?
Yes, there are two BP gas stations nearby where you can fuel your vehicle before or after visiting McDonald's.
What other dining options are available near this McDonald's?
Nearby dining options include New York Fried Chicken Pizza and Grill, Mijo's Diner, Jj's Carry Out, and Subway for a variety of food choices.
Are there any convenient stores or pharmacies near McDonald's for quick shopping needs?
Yes, Dollar General stores nearby serve as discount stores, convenience stores, and pharmacies for your quick shopping needs.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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