Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,125 reviews
5 stars
642
4 stars
374
3 stars
316
2 stars
176
1 star
617
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, in both drive-thru and in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food that was not prepared as requested.
Staff Attitude
Numerous customers experienced rude or unhelpful behavior from staff, contributing to a negative overall experience.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, which detracted from the dining experience.
Food Quality
While some customers noted that food was hot, many others complained about cold, stale, or poorly prepared items.
- AYAdam Yeager2 days ago1.0I arrived at 12:00 PM to pick up a DoorDash order. The vehicles ahead of me have been served, and I have been waiting at the speaker for 26 minutes without assistance. The queue extends to the street.
- CCCortnie5 days ago1.0Waiting inside for 25+ mins for my order is insane. Especially when there were orders going out that were made after mine mind you we only had 2 meals. You know printing off tickets to save your drive thru and front counter times actually causes SO much dysfunction and confusion.
- RSRylee SchlaudJan 3, 20261.0I have consistently had issues with services times and service period at this location. Many times I wait 20-30 minutes for a small, one person order. I have had to cancel two mobile orders because they decided to close well before the hours listed and were rude about it. Do not order here if you can’t afford to wait.
- JCJames Del ConejoJan 3, 20261.0After being told to order online and do a doordash order we did so only to find out it was delivery only so we ordered through their app which they did not turn orders off for. Spent $11 and was told only doing doordash orders but the order was paid for and sent through anyway
- SDSagar DuvvuriDec 22, 20251.0I consistently have to use up an entire lunch break to wait for mobile orders I put in early. The constantly rotating staff usually seems uninterested in helping anyone, unless they know you, in which case you get to skip ahead of everyone that has been waiting for their food. The store will also close in the middle of the day with no notice even but will still take pick up orders from the app and take your money. Honestly most days, it's a better option to skip lunch than to go through the ordeal of going to this location.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 3220 E Saginaw Rd, Lansing?
Delivery is available from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and from 6:00 AM to 2:00 AM Thursday through Saturday.
Can I use the drive-thru service at this McDonald's location?
Yes, the drive-thru is open 24 hours every day, from midnight to 11:59 PM.
What food ordering services are available at this McDonald's?
You can order through curbside pickup, delivery including same-day and no-contact delivery, and use the McDonald's mobile app for ordering.
What payment methods does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's offer?
This McDonald's provides Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Where is McDonald's at 3220 E Saginaw Rd located?
It is located in Lansing, MI 48912, USA at 3220 E Saginaw Rd.
Are there any beauty salons near this McDonald's where I can visit after my meal?
Yes, nearby beauty salons include Nail Fetish By Ley Ley Nail Salon, Classy Image Hair Salon, Flawless Lash and Brows, My Salon Suite of Lansing, and HallofHair.
What other dining options are near this McDonald's location?
Nearby dining options include Red Lobster for seafood and Burger King for fast food burgers.
Are there any convenient stores or gas stations near this McDonald's?
Yes, Speedway, a gas station and convenience store, is located nearby for your fueling and snack needs.
What entertainment or educational venues are close to McDonald's at 3220 E Saginaw Rd?
Nearby places include Wine and Canvas Lansing, which offers art classes and concerts, and Painting with a Twist, a paint and sip studio offering art education and events.