Brand Certified
McDonald's
3.1(2153 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
3220 E Saginaw Rd, Lansing, MI
48912, United States
Certified by McDonald's • Feb 22, 2026
(517) 332-0548
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.1
2,153 reviews
5 stars
646
4 stars
375
3 stars
317
2 stars
179
1 star
636
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and overall poor handling of mobile and drive-thru orders.
Staff Attitude
Several customers noted rude or inattentive staff, with reports of employees being unhelpful or dismissive during interactions.
Cleanliness
Multiple reviews mentioned unsanitary conditions, particularly in the bathrooms, contributing to a negative dining experience.
Food Quality
While some customers found the food acceptable, many reported receiving cold or poorly prepared items, leading to dissatisfaction.
- ZSZoie Sullivan4 days ago1.0I'm literally in the bathroom right now without toilet paper. I've been stuck on this toilet calling the store repeatedly for 15 minutes and no one will answer.
- CVCandice VHFeb 18, 20261.0Service and any sort of value has dramatically declined in The Frandor McDonalds. The sausage on the sausage biscuit is half the size it was, just last week. They slapped the cheese on with half of it hanging completely off the sandwich, all the while charging more and they dont even speak you at the window, just hand you your food and close the window.
- CKConor KeenanFeb 16, 20261.0Chicken is highly suspect. Got a snack wrap, it tasted rubbery and when I looked at the inside the chicken was a gray color. Stomach was going round for round against e coli
- AAAthenaFeb 14, 20261.0Every single time I go here or try to order food from here it’s always messed up cold or it takes forever. The staff is always rude and no one does their job correctly. Not to mention the McDonald’s app is always messing up making it even worse. Y’all need to hire new staff or train the ones you have properly. Honestly just shut down this location cause it’s been horrible for years and is only getting worse.
- EREmilio RiveraFeb 5, 20261.0This pic of Medium fries sums up service after 6pm. The attitudes towards other customers is grumpy and fed up. Watched a young worker say "not my problem" after 3 cars plus me were sitting for about 25 mins (morning). During the day its decent with the older workers. During the summer its better.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 3220 E Saginaw Rd, Lansing?
Delivery is available from 6:00 AM to 11:00 PM Monday through Wednesday and Sunday, and from 6:00 AM to 2:00 AM Thursday through Saturday.
Can I use the drive-thru service at this McDonald's location?
Yes, the drive-thru is open 24 hours every day, from midnight to 11:59 PM.
What food ordering services are available at this McDonald's?
You can order through curbside pickup, delivery including same-day and no-contact delivery, and use the McDonald's mobile app for ordering.
What payment methods does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of services does this McDonald's offer?
This McDonald's provides Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Where is McDonald's at 3220 E Saginaw Rd located?
It is located in Lansing, MI 48912, USA at 3220 E Saginaw Rd.
Are there any beauty salons near this McDonald's where I can visit after my meal?
Yes, nearby beauty salons include Nail Fetish By Ley Ley Nail Salon, Classy Image Hair Salon, Flawless Lash and Brows, My Salon Suite of Lansing, and HallofHair.
What other dining options are near this McDonald's location?
Nearby dining options include Red Lobster for seafood and Burger King for fast food burgers.
Are there any convenient stores or gas stations near this McDonald's?
Yes, Speedway, a gas station and convenience store, is located nearby for your fueling and snack needs.
What entertainment or educational venues are close to McDonald's at 3220 E Saginaw Rd?
Nearby places include Wine and Canvas Lansing, which offers art classes and concerts, and Painting with a Twist, a paint and sip studio offering art education and events.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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