Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,216 reviews
5 stars
668
4 stars
385
3 stars
416
2 stars
221
1 star
526
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20-30 minutes, both in the drive-thru and inside the restaurant.
Staffing Issues
Many reviews indicated that the location is often understaffed, leading to poor service and long delays.
Customer Service
Numerous customers experienced rude or dismissive behavior from staff, contributing to a negative dining experience.
Order Accuracy
There were multiple complaints about incorrect orders being served, including missing items and wrong food.
Cleanliness
The restaurant was noted to be dirty, with specific mentions of unsanitary conditions in the lobby and bathrooms.
- RSryan steeleNov 16, 20251.0This McDonald’s has the worst management staff you will ever encounter. They do not know how to manage Staff Or any situation that pops up and you’ll end up waiting 20 to 25 minutes for your food. After our way today, we received fries that weren’t even cooked. They were cold and hard still frozen on the inside and stale burger bongs that were hard.this McDonald’s has proven to me that McDonald’s does not care about the quality of food that they’re serving people or the treatment they’re receiving from the staff, My family and myself have all decided we are tired of McDonald’s goodbye McDonald’s you won’t be missed.
- ASAB ShobleNov 8, 20251.0This McDonalds is super sloppy. Always messes up orders and laugh at you while doing it. I used come here everyday before work to grab a Frappe. NOT COMING ANYMORE
- CWChristina WarnerNov 2, 20254.0Food was hot and delicious. Only thing I can complain about was the wait. They were getting their butts kicked tho. Kudos to the staff for being friendly and making sure people standing at the counter had been helped. My tummy is full and I am happy.
- MPMark POct 28, 20251.0Close the store if you don’t have enough workers .. 730 .. can’t take any more orders? Watched door dash get food . I wont be back .. put closed on the store .. please don’t send me a link saying owener .. waste of time this happens here a lot ..today was my last time coming here .. Please close the store
- JDJenna DoucetteOct 21, 20251.0Just ordered food today. The lady taking my order was extremely rude and wouldent even let me continue with my order without interrupting me after everything hollering “ANYTHING ELSE, ANYTHING ELSE” in the rudest manner. I specifically ordered a mcchicken with NO LETTUCE ADD CHEESE. I cannot have lettuce i am allergic and i paid for cheese to be added and no cheese… Ruined my meal that i paid for. After being rude and totally messing up my order i will NOT be coming back and advise others to go to the one further down west saginaw by dennys. Wish i could do a -1 star review. Rudest workers ive ever dealt with at a mcdonalds.
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's is open 24 hours every day of the week.
Can I order delivery or pickup from this McDonald's?
Yes, you can order delivery including same-day and no-contact delivery, as well as curbside pickup services.
Does this McDonald's have a drive-through service?
Yes, the drive-through is open 24 hours every day.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's app available on the Apple App Store and Google Play Store. Quick order links are also provided for easy access.
What is the address and contact phone number of this McDonald's?
The address is 4015 W Saginaw, Lansing, MI 48917. The main phone number is +1 517-323-3528.
What services does this McDonald's offer on-site?
Services include DriveThru, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What popular nearby restaurants can I visit before or after dining at McDonald's?
Nearby popular restaurants include Mancino's Pizzas and Grinders, Big John Steak & Onion, Wendy's, Nola Bistro, and Subway, offering a variety of cuisines.
Are there convenient nearby stores where I can shop after visiting McDonald's?
Yes, you can visit nearby shopping centers like West Saginaw Plaza and stores such as Dollar Deal and The North Face Outlet.
Can I access nearby services such as pharmacies or shipping centers close to this McDonald's?
Yes, CVS Pharmacy, Walgreens, and UPS Access Point location are nearby, providing pharmacy and shipping services for added convenience.