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McDonald's

3.2
(2051 reviews)

Business Details

2120 N Larch, Lansing, MI
48906, United States
(517) 371-4266
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2120 N Larch, Lansing, MI
48906, United States

Hours

Reviews

3.2
2,051 reviews
5 stars
618
4 stars
399
3 stars
367
2 stars
199
1 star
468

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude employees, and frequent mistakes with orders.

Food Quality

Many reviews mentioned cold, poorly prepared food, with several instances of incorrect orders.

Customer Experience

Several customers expressed dissatisfaction with the overall experience, citing disrespectful treatment and lack of accountability from staff.

Positive Feedback

A few customers praised the food quality and service at this location, noting it as one of the better McDonald's.
  • RD
    Robert Davis
    Feb 9, 2026
    3.0
    Very slow in fulfilling order. I was the first car in line, waited ten min for the 1 item I ordered
  • JJ
    Jaime
    Feb 5, 2026
    5.0
    Just stopped by this McDonald's in Lansing MI I was traveling for work and stopped real quick because it was freezing Waayyy too cold for me Kept it moving
  • JM
    Jennifer Moore
    Jan 31, 2026
    1.0
    Everytime I go to any of these McDonald's they can never get my breakfast order right it's sad and so simple and I end up adding xtra breakfast sauce which IM CHARGED FOR mind you and every freakin time THEY GIVE ME NO BREAKFAST SAUCE ON MY BREAKFAST SANDWICH!!!!!! MCDONALDS SUCKS!!!
  • LM
    Lamya Mckissic
    Jan 23, 2026
    1.0
    I order DoorDash my first order came incorrectly, I called and placed another one, the manager thought it was okay, to play, with my food and not put a bun on my sandwich.
  • SB
    Sierra Bursey
    Jan 11, 2026
    1.0
    I went to this McDonald’s on 1/11/2026 and I was waiting on a DoorDash order and I was never addressed or greeted for over 15mins until a an employee who looked like me said something. How ever the short Latino decent woman with black long hair(that was not in a hair net) wore black glasses and was very rude to me she treated me like I was going to steal the order she wouldn’t even hand me the order until I showed her the phone. However a different dasher who was white was able to come in and grab the order and mine without her checking to make sure the order was correct. After I stated the order the manager confirmed that the previous dasher picked up the wrong order and when I asked her to have it remade she refused and told me that DoorDash had to call to have it paid for when it was her fault as to why the order was taken in the first place! DoorDash called the store and this woman had the phone in her hand and watched it ring and refused to answer I was watching her the entire time. After I told her that DoorDash just called she rolled her eyes and sent a different employee to handle the situation that she refused to take accountability for. I contacted McDonald’s several times and their customer service was terrible no one cares about how their employees treat others especially black customers. I was treated so unfairly simply because of the color of my skin. I would not recommend anyone buy anything from This McDonalds especially if you are African American and once o confirm the name of the manager I will be posting her name and photo so she will held accountable! McDonalds you should be ashamed of yourselves!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2120 N Larch, Lansing?

McDonald's at 2120 N Larch, Lansing is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru available at this McDonald's location?

The drive-thru operates from 5:00 AM to midnight Monday through Wednesday and Sunday, and extended until 1:00 AM Thursday through Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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