Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,022 reviews
5 stars
607
4 stars
394
3 stars
365
2 stars
199
1 star
457
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative perception of customer service.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, contributing to dissatisfaction.
Management Issues
Several customers expressed concerns about poor management and lack of accountability, suggesting a need for better oversight and training.
Drive-Thru Experience
The drive-thru was often criticized for long wait times and order inaccuracies, with many customers recommending alternative locations.
Cleanliness
Multiple reviews noted unsanitary conditions, particularly in the bathrooms, impacting the overall dining experience.
- EReva robbins6 days ago4.0drive through wait is normally pretty bad but the food is still good
- ABAlaina Benda6 days ago1.0They can’t read a ticket right. Forgot my sandwich and didn’t put extra cheese on my other sandwich. Went all the way back for a remake of food but couldn’t remake it??? Like completely unprofessional. And the orange juice “wasn’t working” will not be back.
- BCBrian CallaghanNov 12, 20255.0Probably the best mcdonalds in lansing love coming here for breakfast
- AMAlanna MelvinNov 5, 20251.0100% the worst mcdonalds to date they were so disrespectful messed up orders didnt give out orders and over all just awful service if I could give negative stars I would
- BPBarbara PetoskeyNov 2, 20252.0We didn't have any Monopoly on our specific items, ordered on the game menu?
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 2120 N Larch, Lansing?
McDonald's at 2120 N Larch, Lansing is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru available at this McDonald's location?
The drive-thru operates from 5:00 AM to midnight Monday through Wednesday and Sunday, and extended until 1:00 AM Thursday through Saturday.
Can I get delivery from this McDonald's and what are the delivery hours?
Yes, McDonald's offers delivery service from 5:30 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:45 AM on Fridays and Saturdays.
What services does McDonald's provide for pickup and delivery?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a mobile app for ordering?
Yes, you can order using the McDonald's App available on iOS and Android devices.
What are some nearby dining options to McDonald's at 2120 N Larch?
Nearby dining options include Thailand (Thai restaurant), Taqueria Tomatitos Food Truck (Mexican cuisine), Chen's Restaurant (Chinese), Subway (sandwich shop), Domino's Pizza, Tim Hortons (cafe and coffee shop), and Tacos Los Amigos (Mexican diner).
What nearby services are available for shoppers visiting McDonald's?
Nearby you can find Carnival Exchange Pallet Liquidation (discount store), Quality Dairy Store (grocery and convenience), and The UPS Store (shipping and printing services).
Are there any nearby medical or health-related facilities near McDonald's?
Yes, Oaklawn Medical Group - Tekonsha Family Medicine is close by if you need medical services.
What amenities does McDonald's at Lansing offer to enhance customer experience?
The location provides services such as drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.