Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, rude employees, and frequent mistakes with orders.
Food Quality
Many reviews mentioned cold, poorly prepared food, with several instances of incorrect orders.
Customer Experience
Several customers expressed dissatisfaction with the overall experience, citing disrespectful treatment and lack of accountability from staff.
Positive Feedback
A few customers praised the food quality and service at this location, noting it as one of the better McDonald's.
RD
Robert Davis
Feb 9, 2026
3.0
Very slow in fulfilling order. I was the first car in line, waited ten min for the 1 item I ordered
JJ
Jaime
Feb 5, 2026
5.0
Just stopped by this McDonald's in Lansing MI
I was traveling for work and stopped real quick because it was freezing
Waayyy too cold for me
Kept it moving
JM
Jennifer Moore
Jan 31, 2026
1.0
Everytime I go to any of these McDonald's they can never get my breakfast order right it's sad and so simple and I end up adding xtra breakfast sauce which IM CHARGED FOR mind you and every freakin time THEY GIVE ME NO BREAKFAST SAUCE ON MY BREAKFAST SANDWICH!!!!!! MCDONALDS SUCKS!!!
LM
Lamya Mckissic
Jan 23, 2026
1.0
I order DoorDash my first order came incorrectly, I called and placed another one, the manager thought it was okay, to play, with my food and not put a bun on my sandwich.
SB
Sierra Bursey
Jan 11, 2026
1.0
I went to this McDonald’s on 1/11/2026 and I was waiting on a DoorDash order and I was never addressed or greeted for over 15mins until a an employee who looked like me said something. How ever the short Latino decent woman with black long hair(that was not in a hair net) wore black glasses and was very rude to me she treated me like I was going to steal the order she wouldn’t even hand me the order until I showed her the phone. However a different dasher who was white was able to come in and grab the order and mine without her checking to make sure the order was correct. After I stated the order the manager confirmed that the previous dasher picked up the wrong order and when I asked her to have it remade she refused and told me that DoorDash had to call to have it paid for when it was her fault as to why the order was taken in the first place! DoorDash called the store and this woman had the phone in her hand and watched it ring and refused to answer I was watching her the entire time. After I told her that DoorDash just called she rolled her eyes and sent a different employee to handle the situation that she refused to take accountability for. I contacted McDonald’s several times and their customer service was terrible no one cares about how their employees treat others especially black customers. I was treated so unfairly simply because of the color of my skin. I would not recommend anyone buy anything from This McDonalds especially if you are African American and once o confirm the name of the manager I will be posting her name and photo so she will held accountable! McDonalds you should be ashamed of yourselves!
What are the regular operating hours of McDonald's at 2120 N Larch, Lansing?
McDonald's at 2120 N Larch, Lansing is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru available at this McDonald's location?
The drive-thru operates from 5:00 AM to midnight Monday through Wednesday and Sunday, and extended until 1:00 AM Thursday through Saturday.
Can I get delivery from this McDonald's and what are the delivery hours?
Yes, McDonald's offers delivery service from 5:30 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:45 AM on Fridays and Saturdays.
What services does McDonald's provide for pickup and delivery?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a mobile app for ordering?
Yes, you can order using the McDonald's App available on iOS and Android devices.
What are some nearby dining options to McDonald's at 2120 N Larch?
Nearby dining options include Thailand (Thai restaurant), Taqueria Tomatitos Food Truck (Mexican cuisine), Chen's Restaurant (Chinese), Subway (sandwich shop), Domino's Pizza, Tim Hortons (cafe and coffee shop), and Tacos Los Amigos (Mexican diner).
What nearby services are available for shoppers visiting McDonald's?
Nearby you can find Carnival Exchange Pallet Liquidation (discount store), Quality Dairy Store (grocery and convenience), and The UPS Store (shipping and printing services).
Are there any nearby medical or health-related facilities near McDonald's?
Yes, Oaklawn Medical Group - Tekonsha Family Medicine is close by if you need medical services.
What amenities does McDonald's at Lansing offer to enhance customer experience?
The location provides services such as drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
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