Brand Certified
Dunkin'
3.3(464 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
8205 W Saginaw Hwy, Lansing, MI
48917, United States
Certified by Dunkin' • Mar 01, 2026
(517) 731-6904
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lansing, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.3
464 reviews
5 stars
167
4 stars
82
3 stars
53
2 stars
39
1 star
123
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in the drive-thru and inside the store, often exceeding 10-20 minutes.
Staff Attitude
While some employees were noted as friendly, many reviews highlighted rude or dismissive behavior from staff, contributing to a negative customer experience.
Product Availability
Numerous complaints about being out of stock on common items, including donuts and drinks, were reported, indicating poor inventory management.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items or receiving the wrong products.
Cleanliness and Quality
Concerns were raised about the cleanliness of the location and the quality of food, with reports of stale donuts and unsanitary conditions.
- CTCrystal TaylorJan 31, 20261.0Went to pick up a doordash. They ignored me and I couldn't get my delivery done. But they had no problem helping t h e white person behind me. Ill be calling corporate on this location. This is discrimination
- JDJen DDec 19, 20254.0Had to wait too long for there not being anyone else inside.
- HJHarold Snow JrNov 22, 20254.0Friendly staff
- JVJason VNov 21, 20252.0It's guaranteed every time you go to have a long wait. Today I waited at least 5 mins before being greeted at the speaker. Last week I ended up driving off before ordering due to the wait times.
- EEEckodolphinNov 11, 20253.0Ordered hot chocolate and was just hot water with a drink packet mixed in. Was expecting something more for the price. Service was ok. One person working drive threw and counter, working as fast as she could.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Lansing, MI?
Dunkin' in Lansing, MI is open daily from 5:00 AM to 8:00 PM.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, brunch, and lunch meals.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both curbside pickup and delivery services.
What special holiday drinks are currently available at Dunkin'?
They offer the NEW Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher as part of the holiday menu.
Can I order Dunkin' ahead using a mobile app?
Yes, you can order ahead using the Dunkin’ mobile app available on both iOS and Android platforms for a fast grab and go experience.
Where is this Dunkin' located?
This Dunkin' is located at 8205 W Saginaw Hwy in Lansing, MI, inside a Shell Gas Station in the Eaton sublocality.
Are there other coffee shops near Dunkin' in Lansing?
Yes, nearby coffee shops include G & J Food Service-Lansing and another Dunkin' location.
Which nearby restaurants can I visit before or after Dunkin'?
Nearby restaurants include Bob Evans, Cracker Barrel Old Country Store, Texas Roadhouse, and 8205 W. Saginaw Highway which offers American and chicken cuisine.
Is there convenient gas and automotive service near Dunkin'?
Yes, you can find the Shell Gas Station where this Dunkin' is located, as well as BP gas station, Discount Tire, Crippen Auto Mall, Crippen Volvo Cars, and Crippen Buick GMC nearby.
Does Dunkin' in Lansing provide amenities suitable for families and children?
Yes, this Dunkin' welcomes families and children, offers dine-in, has free Wi-Fi, and serves breakfast, lunch, and dinner with vegetarian options available.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website