Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lansing, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
459 reviews
5 stars
167
4 stars
79
3 stars
53
2 stars
39
1 star
121
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in-store and at the drive-thru, often exceeding 15 minutes.
Staff Attitude
Many reviews highlighted rude or unprofessional behavior from staff, contributing to a negative customer experience.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, or items being out of stock.
Food Quality
Feedback indicated inconsistent food quality, with complaints about stale donuts and poorly made drinks.
Management Issues
Several reviews pointed to poor management and staffing problems, leading to disorganization and inadequate service.
- HJHarold Snow Jr2 days ago4.0Friendly staff
- JVJason V3 days ago2.0It's guaranteed every time you go to have a long wait. Today I waited at least 5 mins before being greeted at the speaker. Last week I ended up driving off before ordering due to the wait times.
- EEEckodolphinNov 11, 20253.0Ordered hot chocolate and was just hot water with a drink packet mixed in. Was expecting something more for the price. Service was ok. One person working drive threw and counter, working as fast as she could.
- CBChrissy BeckwithNov 2, 20251.0Understaffed, long waits, limited inventory. The only consistent thing about this location is the absurdly long wait times. Staff is working, they just don't have enough people. Great donuts when they have them. The drive thru line routinely dumps out onto the street with people constantly leaving the line because of the wait time. Expect to spend 20+ minutes for service anytime time of day, any day of the week. The menu signs are old, broken, and difficult to read through the faded and scratched plexiglass. If it's been raining it impossible because of all the moisture inside them. If corporate knew they would be disgusted. This location needs new or better ownership.
- JWJosh WyattOct 31, 20252.0I have been here 3 times over the last month. Ordered ahead of time on the app and gave them extra time each time but the food is never ready. The second time I was here my order couldn't be found by them when I walked in until they checked the trash and there was my order receipt from the app.. It seems to me that they are understaffed and mismanaged. The food is good when you get it. I will continue to go here for 2 reasons, it's the closest one and I have a good amount of promotion gift cards saved up. Once those gift cards are gone, so am I..
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Lansing, MI?
Dunkin' in Lansing, MI is open daily from 5:00 AM to 8:00 PM.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, brunch, and lunch meals.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both curbside pickup and delivery services.
What special holiday drinks are currently available at Dunkin'?
They offer the NEW Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher as part of the holiday menu.
Can I order Dunkin' ahead using a mobile app?
Yes, you can order ahead using the Dunkin’ mobile app available on both iOS and Android platforms for a fast grab and go experience.
Where is this Dunkin' located?
This Dunkin' is located at 8205 W Saginaw Hwy in Lansing, MI, inside a Shell Gas Station in the Eaton sublocality.
Are there other coffee shops near Dunkin' in Lansing?
Yes, nearby coffee shops include G & J Food Service-Lansing and another Dunkin' location.
Which nearby restaurants can I visit before or after Dunkin'?
Nearby restaurants include Bob Evans, Cracker Barrel Old Country Store, Texas Roadhouse, and 8205 W. Saginaw Highway which offers American and chicken cuisine.
Is there convenient gas and automotive service near Dunkin'?
Yes, you can find the Shell Gas Station where this Dunkin' is located, as well as BP gas station, Discount Tire, Crippen Auto Mall, Crippen Volvo Cars, and Crippen Buick GMC nearby.
Does Dunkin' in Lansing provide amenities suitable for families and children?
Yes, this Dunkin' welcomes families and children, offers dine-in, has free Wi-Fi, and serves breakfast, lunch, and dinner with vegetarian options available.