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Dunkin' Zero
Brand Certified

Dunkin'

3.3
(464 reviews)

Business Details

8205 W Saginaw Hwy, Lansing, MI
48917, United States
(517) 731-6904
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lansing, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8205 W Saginaw Hwy, Lansing, MI
48917, United States

Hours

Reviews

3.3
464 reviews
5 stars
167
4 stars
82
3 stars
53
2 stars
39
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the store, often exceeding 10-20 minutes.

Staff Attitude

While some employees were noted as friendly, many reviews highlighted rude or dismissive behavior from staff, contributing to a negative customer experience.

Product Availability

Numerous complaints about being out of stock on common items, including donuts and drinks, were reported, indicating poor inventory management.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items or receiving the wrong products.

Cleanliness and Quality

Concerns were raised about the cleanliness of the location and the quality of food, with reports of stale donuts and unsanitary conditions.
  • CT
    Crystal Taylor
    Jan 31, 2026
    1.0
    Went to pick up a doordash. They ignored me and I couldn't get my delivery done. But they had no problem helping t h e white person behind me. Ill be calling corporate on this location. This is discrimination
  • JD
    Jen D
    Dec 19, 2025
    4.0
    Had to wait too long for there not being anyone else inside.
  • HJ
    Harold Snow Jr
    Nov 22, 2025
    4.0
    Friendly staff
  • JV
    Jason V
    Nov 21, 2025
    2.0
    It's guaranteed every time you go to have a long wait. Today I waited at least 5 mins before being greeted at the speaker. Last week I ended up driving off before ordering due to the wait times.
  • EE
    Eckodolphin
    Nov 11, 2025
    3.0
    Ordered hot chocolate and was just hot water with a drink packet mixed in. Was expecting something more for the price. Service was ok. One person working drive threw and counter, working as fast as she could.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lansing, MI?

Dunkin' in Lansing, MI is open daily from 5:00 AM to 8:00 PM.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, brunch, and lunch meals.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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