Can I order ahead or use delivery services at this Dunkin'?

Yes, you can order ahead via the Dunkin' app and take advantage of delivery and curbside pickup services.

What are some popular specialty items at Dunkin' in Lansing?

They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea.

Does this Dunkin' location have a drive-thru?

Yes, this Dunkin' has a drive-thru service for convenient ordering.

Where is this Dunkin' located?

It is located at 3415 E Saginaw St, Suite A, Lansing, MI 48912.

Is there free Wi-Fi available at this Dunkin'?

Yes, this Dunkin' offers free Wi-Fi to customers.

What are some nearby places I can visit around this Dunkin' location?

Nearby, you can visit Apple Blossom Kombucha for tea and bubble tea, Hungry Howie's Pizza for a quick meal, and Mattress Firm for retail shopping.

Can I combine a visit to Dunkin' with a beauty or salon appointment nearby?

Yes, several beauty salons including Meghan's Glamland, Personal Image Salon and Spa, and Manes by Maisie are located nearby for your convenience.

What are some nearby dining options if I want to try different cuisines after Dunkin'?

You can try Middle Eats for Middle Eastern and Mexican cuisine, Lefty's Cheesesteaks for sandwiches, or XIAO Modern Asian Bistro for sushi nearby.

Brand Certified

Dunkin'

2.8

(680 reviews)

Get Directions Order Menu Call Website

Business Details

3415 E Saginaw St, Lansing, MI

48912, United States

(517) 657-2528

https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lansing, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Credit cardAvailable
DebitAvailable
Curbside pickupNot available
Drive-throughAvailable
BreakfastAvailable
LunchAvailable
DinnerAvailable
VegetarianAvailable
[Free/Paid] wi-fiNot available
Welcomes familiesAvailable
Kid friendlyAvailable

Location

Dunkin'

3415 E Saginaw St, Lansing, MI

48912, United States

Get Directions

Hours

Monday5:00 AM - 8:00 PM

Tuesday5:00 AM - 8:00 PM

Wednesday5:00 AM - 8:00 PM

Thursday5:00 AM - 8:00 PM

Friday5:00 AM - 8:00 PM

Saturday5:00 AM - 8:00 PM

Sunday5:00 AM - 8:00 PM

Reviews

2.8

680 reviews

5 stars

210

4 stars

3 stars

2 stars

1 star

293

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, with many customers reporting negative interactions and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and a lack of attention to detail in fulfilling requests.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and inside the store, often exceeding reasonable expectations.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty counters and the presence of pests, contributing to a negative dining experience.

Staffing Issues

The location appears to be frequently understaffed, leading to chaotic service and further delays in order fulfillment.

GN
Grace Newman
Feb 9, 2026
1.0
Unfortunately you can’t put no stars on reviews. Ive tried giving them the benefit of the doubt a few times, but today the drive thru line had people waiting 30+ minutes that we all drove out of it. I decided to go inside and saw only 2 people working. Was still polite and ordered a dunkalatte with french vanilla and cold foam. She forgot my cold foam and when i asked her to put it on she rolled her eyes at me (not like im paying for the cold foam or anything). Left, tasted it and it was NOT what i ordered. If you want forgotten expresso in your coffee and poor service i recommend.
FF
Forrest
Feb 9, 2026
1.0
Short version: Hour long drive-thru line, forgotten order, received the wrong drink and not all food items ordered. This Dunkin' sucks. I sent in a order ahead of time with their app. I arrived to an unbelievably long line, but I already paid for the meal so I decided to wait. Line ended up taking AN HOUR for anyone to get to the pick-up window. When I finally made it to the window the staff said they lost the receipt to my order and just...forgot it? They half-listened to what I ordered (an hour ago) and still ended up giving me a wrong AND incomplete order. Gave me a "hot coffee" that was ice cold by the time they handed it to me. Idk what's happening at this location lately but it is just not worth the visit anymore.
AN
August N
Feb 9, 2026
5.0
great employees all were super duper sweet. super slow, but thats because there was a free coffee coupon that they were not prepared for. as a store manager, it is AWFUL how unprepared these poor employees were set up. this management needs to do better. i hope those sweet girls on shift can find better jobs.
KG
Katie Garcia
Feb 7, 2026
1.0
Worst dunkn I've ever been to in my life! They were rude and I was cursed out in the drive through line by and employee. They were short staffed and apparently decided to take that out on me. I felt very disrespected and embarrassed.
VL
V L
Feb 4, 2026
1.0
Incompetent staff and disgusting drinks. I can't believe nothing has improved after months of complaints from so many customers. Go to the locations in Okemos or downtown EL. Don't go to this location unless you are prepared for disappointment.