Dunkin'

2.8
674 reviews
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Business Details

3415 E Saginaw St, Lansing, MI
48912, United States
(517) 657-2528
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lansing, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3415 E Saginaw St, Lansing, MI
48912, United States

Hours

Reviews

2.8
674 reviews
5 stars
209
4 stars
73
3 stars
59
2 stars
45
1 star
288

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff being described as rude, unhelpful, and dismissive.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and a lack of attention to detail in fulfilling requests.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty counters and the presence of pests, contributing to a negative dining experience.

Staffing Issues

Frequent comments indicated that the location is often understaffed, leading to long wait times and chaotic service.

Food Quality

Customers expressed dissatisfaction with the quality of food, citing issues such as cold items, poorly prepared food, and a lack of available menu items.
  • CH
    Christopher Hayward
    Dec 28, 2025
    5.0
    I only visit the 24 hour locations because they are the best locations others often lacking key ingredients to make simple items on the menu like milk and Crescent buns ect. Language barrier prevent me from getting what I order.
  • SJ
    Simon Judoc
    Dec 27, 2025
    1.0
    Horrible experience every time I come here. Staff are extremely rude. Food quality is low. A miserable experience
  • HS
    H S
    Dec 3, 2025
    2.0
    Waited in drive through for 10 minutes and no movement, so decided to go inside. Only two employees working. Dude at least said he’d be with me in a minute. Store was filthy - I scanned the counters and cases where the donuts are kept - crumbs and misc debris all over. Observed multiple fruit flies buzzing around the donuts. Will not return.
  • DA
    Daliah Aoun
    Dec 1, 2025
    5.0
    I came here on 12/1 and someone forgot our donut and the sweet person with the cute blue hair at the window gave us our donut when we came back around and gave us extra + apologized!!! Super sweet, very good costumer service! And our drinks were fantastic. Shout out!
  • JL
    Jake Lee
    Nov 27, 2025
    1.0
    Don’t be open on thanksgiving if you don’t wanna work. The owner is the one who gave me my food, got 3 half pieces of bacon for the stacker and my hashbrowns had 3 1/2. Don’t even wanna talk about the sandwich. Had to knock on the windows for the remainder of my order.
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Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' in Lansing, MI?

Dunkin' in Lansing, MI is open daily from 5:00 AM to 8:00 PM.

What types of meals does Dunkin' in Lansing serve?

They serve breakfast, lunch, and brunch meals.