Chipotle Mexican Grill

Reviews

• US

  Uwe Schuettler

  4 days ago
  3.0
  First time visiting this location since I moved to Michigan from the DC area. It's almost like they use half the seasoning for the meat compared to what I'm used to. I'm hoping the next time I go there, it'll be what I'm expecting.
• BW

  Ben Wassmus

  4 days ago
  5.0
  I come to this Chipotle regularly, usually after a workout or when I’m running errands and need something fast, filling, and consistent. Over the last couple of years, I’ve seen a mix of familiar faces and new employees, and my experience has been steady every time. My expectations are simple: not perfection, just people doing their jobs with effort and respect. That’s exactly what I get here. What stands out to me is the humanity of this location. I see employees working hard, joking with each other, navigating stressful moments, handling difficult customers, and still making sure orders are done right and portions are fair. They’re generous with food, attentive, and genuinely trying, which matters more than robotic “perfect” service. I’ve read through a lot of the negative reviews, and honestly, most of them seem rooted in one-off frustrations. A single bad day isn’t a full picture. If you come here as frequently as I do, you’ll notice that the team consistently shows up and does their best within the reality of food service. Today was a perfect example. There was a line because one employee was holding down the entire in-store line while others were working nonstop on online orders that have strict, time-sensitive quotas. Another employee was in the back cooking fresh food as fast as possible to keep the line stocked. Some staff were on break, which, last I checked, is something every working person in America is entitled to. Despite this, one customer in line chose to be loud, rude, and disrespectful to the cashier and other employees, even though everyone else was patient and understanding. Watching staff remain calm and professional in that situation said a lot. Service workers don’t deserve to be treated poorly because someone doesn’t understand how operations work. I’ve worked in customer service, food, and finance, and I have a background in management. I know what reasonable expectations look like, and this team meets them. The low star rating on Google doesn’t reflect the reality of this location or the people working in it. If you want quick, solid food from a team that actually cares and tries, even on busy, understaffed days, this Chipotle is worth your time.
• JO

  Julia Orth

  4 days ago
  3.0
  This place scammed us My bowl said it was $17. There’s no way my chimichanga bowl isn’t even full and that was what five dollars and it spilled on my lid they gave me half a scoop of guacamole I ordered a whole one they charged for 2acoopa
• AP

  alexandria pentland

  Jan 3, 2026
  5.0
  Wow I wish I would have got the name of the nice young lady working the drive thru today, she know who she is!! When I grabbed my drink I grabbed the top so hard the lid came off & pop spilled on my arm, she was really sweet about it, got me napkins & everything. Thank you girl. Food was also great by the way, love how the carne asada had cilantro in it. Yummy!
• AR

  Albany Richardson

  Dec 10, 2025
  1.0
  If I could give a zero for service, I would I literally stood up by the counter for 45 seconds while everybody is playing with each other’s hair by the grill, not greeting customers. I’m literally the first customer in line and there’s two behind me and nobody even said a word there’s like three people That was not doing anything and one person was in drive-through taking care of business but I mean like 45 seconds without saying welcome to Chipotle or anything!! Y’all gotta do better This is ridiculous. I work in a medical office and there is no way that a patient could’ve walked into my office without me saying something to them like are you kidding me right now? 😳😡

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