Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Last night, A worker was mopping floors in the lobby without wearing any gloves. He then went behind the counter and started handling orders without washing his hands. If I see this again, I will be contacting the Eaton County Health Department.
PE
pam eckerle
Feb 3, 2026
2.0
I don't mind paying a little more for a sandwich but there was hardly any meat or my French dip. Usually they are pretty good but this was not worth the money for sure and the staff is not very personable or friendly
JB
Jason Burt
Jan 28, 2026
2.0
I don’t usually do reviews, but I feel I need to because I am sick of wasting my money on poor tasting food. The last probably 5 times I’ve gone to this location for lunch, the mozzarella sticks have been soft and soggy. They are disgusting. I inquired about why they were always soft and soggy. I was told it’s because they pre make them before lunch rush and they sit under a warmer so they can serve them faster at lunch. If you know they are soggy, why do that????? I would gladly wait the 3-4 minutes for fresh ones to be made. I would recommend this location be talked to about pre making these as it doesn’t take long for the grease to make them soft and soggy. The price is way too high for these, just to receive them not fresh.
AS
Anna Strong
Jan 7, 2026
1.0
I just had my last Arby's. I asked for hot curly fries with my classic beef and cheddar, fries, and Reuben. I bought this same food last week at the Arby's on MLK in Lansing, Michigan all of which was cold. Tonight I thought I would try the one on West Saginaw and it was the same story. I specifically asked for hot fries, but unfortunately, it was the same story. I don't want a free meal, I just wanted to let you know because this is how businesses fail. Goodbye.
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