Service Quality
Customer service experiences vary significantly, with some praising friendly staff while others report rude and unhelpful interactions.
Food Quality
Food quality is inconsistent; some customers enjoy fresh and delicious meals, while others receive cold or poorly prepared items.
Cleanliness
The restaurant's cleanliness is often criticized, with reports of dirty tables and unsanitary conditions.
Wait Times
Customers frequently mention long wait times, particularly during busy hours, leading to frustration.
Order Accuracy
There are numerous complaints about incorrect orders and issues with using coupons, impacting overall customer satisfaction.