Arby's

4.0
836 reviews
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Business Details

8445 W Saginaw Hwy, Lansing, MI
48917, United States
(517) 622-0511
http://www.arbys.com/locations/us/mi/lansing/8445-w-saginaw-hwy/store-7094
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8445 W Saginaw Hwy, Lansing, MI
48917, United States

Hours

Reviews

4.0
836 reviews
5 stars
365
4 stars
264
3 stars
127
2 stars
27
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; while many praised the friendly service, others reported rude interactions and poor management.

Food Quality

Food quality is inconsistent; some customers enjoyed their meals while others received cold or poorly prepared items.

Speed of Service

Service speed varies significantly; some customers experienced quick service, while others faced long wait times.

Cleanliness

The cleanliness of the establishment received positive remarks, but there were also complaints about sticky floors and unsanitary conditions.

Value for Money

Customers expressed concerns about rising prices and perceived reductions in portion sizes, impacting overall value.
  • BM
    Business Man
    Jan 4, 2026
    3.0
    I love how Arby's keeps recreating classic sandwiches but only in a mediocre, cheap on the meat kind of way, when they're the one who advertises that they got the meats. Smh
  • SM
    Savanna McCoy
    Dec 21, 2025
    1.0
    the black girl w glasses who runs the window at night needs to fix her attitude she always so rude n always waits to give me my food so it’s always cold
  • ME
    Milton Amaru El
    Dec 18, 2025
    5.0
    Great place to dine. Nice friendly staff, clean location and fresh hot food! Al was great I wish more people was kind like him he really made it an even better experience. This location is the best!
  • AA
    Andyb23
    Dec 11, 2025
    5.0
    Jasmine on drive thru has some of the best customer service I’ve had at fast food or really anywhere. The world needs more people like her. Thank you
  • TM
    Timothy Morris
    Oct 22, 2025
    4.0
    Friendly, Quick in & out. Food was real Good.
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