Arby's

Reviews

• BS

  Bram Soebiakto

  1 day ago
  1.0
  I ordered a few meals online only to find out i was missing 2 sandwiches once i arrived home. Went back to the store, the worker denied that they misplaced my sandwiches and just not willing to help at all. My fault was not spot checking the bag and believing that the workers there would put their customer's best interest in the 1st place. To make it worse, the additional dips i requested also wasn't in the bag. But i already know they will not take responsibility for it. I would stay as far as possible from this store, there is a reason they're never busy. Incredibly disappointed.
• CJ

  Chris Jensen

  Dec 31, 2025
  2.0
  They. . . . Suck
• KW

  Kayla Winright

  Dec 29, 2025
  1.0
  Got 2 meals one medium and one large, $44 for just 2 meals nothing else just 2 damn meals if I could rate those lower I would shut this place down.
• MM

  Margaret MARGIE

  Dec 11, 2025
  2.0
  Not what I was expecting...
• IL

  Isaac London

  Nov 3, 2025
  1.0
  I walked into Arby’s on MLK, calmly approached the counter, and before I could even place an order, management told me I was denied service. The reason? I previously left a bad review. Let that sink in. Denying service to a customer out of retaliation for criticism is wildly unprofessional, unethical, and a clear sign of poor management. The manager Mr.ArZJon Horton was openly rude, dismissive, and confrontational, and the staff followed the same tone instead of de-escalating or acting like professionals. This wasn’t about behavior, disruption, or policy. This was about ego and punishment. Businesses don’t get to blacklist customers because they don’t like feedback. Reviews exist because customers are allowed to speak honestly about their experiences. If this is how management operates—emotionally, vindictively, and without basic customer service standards—then people deserve to know before spending their money here. Unprofessional leadership creates unprofessional staff. This location proves it. Spend your money elsewhere.Here’s a direct, no-nonsense, scathing review you can post as-is: --- I walked into Arby’s on MLK, calmly approached the counter, and before I could even place an order, management told me I was denied service. The reason? I previously left a bad review. Let that sink in. Denying service to a customer out of retaliation for criticism is wildly unprofessional, unethical, and a clear sign of poor management. The manager was openly rude, dismissive, and confrontational, and the staff followed the same tone instead of de-escalating or acting like professionals. This wasn’t about behavior, disruption, or policy. This was about ego and punishment. Businesses don’t get to blacklist customers because they don’t like feedback. Reviews exist because customers are allowed to speak!