Location.com logo
Brand Certified

Chick-fil-A

4.5
(3938 reviews)

Business Details

5617 W Saginaw Hwy, Lansing, MI
48917, United States
(517) 321-7800

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Lansing Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
5617 W Saginaw Hwy, Lansing, MI
48917, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
5/25/20266:30 AM - 10:00 PM
7/4/20266:30 AM - 10:00 PM
9/7/20266:30 AM - 10:00 PM
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Reviews

4.5
3,938 reviews
5 stars
2,788
4 stars
645
3 stars
249
2 stars
106
1 star
150
  • SD
    Shenmainari Dawhar
    5 days ago
    5.0
    Way fast than any fast food place I been to they was top tier other than the fries they were but just to salty
  • RS
    Ralph Stenzel
    Mar 26, 2026
    4.0
    During a short stopover I tried this Chick-fil-A location. Service was very good - no wait and they bring the food to your table. The meal was tasty and reasonably priced (especially compared with NYC locations). The atmosphere is relaxed with plenty of different seating options including window high tables to watch the scenery.
  • AH
    Alex Hernandez
    Feb 28, 2026
    1.0
    Everytime I went here the food was stone cold the fries, the sandwich everything was cold. When I asked for crispy fries they flat out said no. Here is some advice the customer is always right. I will never go here again it's been 3 years since I ate here. The place is mismanaged they need a man running the place.
  • GL
    Geniaya Lewis
    Feb 23, 2026
    2.0
    Portion sizes make me feel like I'm back in Europe. I ordered chicken strips during a minor dinner rush and somehow they came back to me luke warm. Coke machine is low on syrup so the drink is a waste. 2 meals together was $25. I made a joke that I didn't want to try something new and be disappointed so I'd rather go to a place I know is going to disappoint me and the joke held up.
  • MP
    Matthew P
    Feb 22, 2026
    5.0
    When it comes to the fast-food industry, consistency is the hardest thing to achieve, yet this Chick-fil-A location absolutely nails it every single time. It is rare to find a restaurant that consistently operates at such a high level of efficiency and hospitality, but this store is a shining example of why the brand has such a loyal, dedicated following. From the moment you pull into the invariably busy parking lot or walk through the front doors, the entire experience is seamless, welcoming, and genuinely pleasant. ​First and foremost, the customer service here is simply second to none. The staff members are incredibly polite, attentive, and always greet you with a warm, genuine smile. It is incredibly refreshing to hear the trademark "my pleasure" and know that the employees actually seem to care about getting your order right. Even during the absolute peak lunch and dinner rushes, when the drive-thru lines wrap around the building, the team handles the sheer volume of customers with remarkable speed and precision. They have the logistics down to an absolute science, moving cars through the line quickly without ever making you feel rushed or sacrificing the accuracy of your order. You never have to frantically double-check your bag before driving away because they simply do not make mistakes. ​The food quality is just as impressive as the stellar service. The classic chicken sandwich is always served piping hot, featuring a perfectly toasted bun, crisp pickles, and a juicy, flavorful filet that never has any of those weird, tough spots you sometimes find at other chicken chains. It is the gold standard for a reason. The waffle fries are consistently fresh out of the fryer—crispy on the outside, soft on the inside, and salted just right. And, of course, the meal would not be complete without their fantastic selection of sauces. Whether you are dipping your fries into the signature Chick-fil-A sauce or pairing your nuggets with the Polynesian, the staff always ensures you have exactly what you need. ​Beyond the highly efficient drive-thru, the interior of the restaurant is impeccably maintained. The dining room is always spotless, the tables are wiped down promptly between guests, and the condiment station is kept fully stocked and organized at all times. Even the restrooms are remarkably clean, which speaks volumes about the management's attention to detail and overall operational standards. If you decide to dine in, the team members actively walking around the dining room to check on tables, take away trays, and offer drink refills add an extra layer of hospitality that makes it feel much more like a premium sit-down restaurant than a quick-service joint. ​In an industry where mediocrity is often the norm, this location continually goes above and beyond to provide a true five-star experience. The seamless combination of exceptional, friendly service, lightning-fast logistics, perfectly executed food, and a spotless environment makes this a highly reliable go-to spot. Highly recommended!

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: