Wendy's

3.7
815 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3367 Sterns Road, Lambertville, MI
48144, United States

Hours

Reviews

3.7
815 reviews
5 stars
328
4 stars
183
3 stars
142
2 stars
56
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

There were numerous complaints about cold, stale, or poorly prepared food, with some customers expressing dissatisfaction with specific menu items.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good service during their visits.

Inconsistency

The quality of food and service varied significantly, with some customers having great experiences while others faced repeated issues.
  • AA
    Anathema
    1 day ago
    4.0
    We'll it's Wendy's. They have really good food that's served fast, fresh and hot. The staff is friendly and name your orders custom and correctly in my experience. They have all the regular fast food burger joint stuff, and some different things like chilly cheese fries, chili, nuggets and chicken tenders, and cinnamon rolls with icing for a sweet dessert or you can grab cookies and or a chocolate or vanilla Frosty.
  • LS
    Lois Szymanski
    Dec 31, 2025
    1.0
    Ordered a baconator and worst hamburger I ever had. Tasted like it was reheated from last night. Salad I ordered for supper was delicious.
  • BF
    Brandon French
    Nov 10, 2025
    1.0
    I went through drive the through and ordered some biggie bags, wanting sweet and sour. I was told sweet and sour was no longer available but I could try this new sauce called sweet chili. I asked if I could get one to try and was told she would have to charge me. I understand for a sauce that has been out for a while, but for a new sauce that replaced an old one just to try? I then wait for my food, roughly 2-3 minutes which isn't an issue, and discover that there were no straws for my drinks, no spoons for the frostys, the food was cold, and I was missing a sauce for one of the biggie bags. All of this seems intentionally done by the staff.
  • JM
    justin miller
    Sep 19, 2025
    3.0
    Not the best wendys I've ever been to, but definitely not the worst. Had a few good experiences and 1 terrible one. Hopefully as time goes on the good will far out weigh the bad. The food is fresh and generally well made, but they have a problem remember what you ordered / checking what they have put in the bag.
  • HC
    Howard Chancey
    Sep 11, 2025
    1.0
    2nd time lady at front counter has messed up my order. One of my baconator patties was not cooked properly. Cashier was using foul language and bad talking the rest of the crew. Complete lack of professionalism. Tried calling to inform the manager the meat is under cooked and the phone was answered but just left off the hook.

Frequently Asked Questions About Wendy's

Is Elville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at this Wendy's location?

The drive-through is open Monday to Wednesday and Sunday from 7:00 AM to 11:00 PM, and Thursday to Saturday from 7:00 AM to midnight.