McDonald's

3.5
1310 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3350 W Sterns Rd, Lambertville, MI
48144, United States

Hours

Reviews

3.5
1,310 reviews
5 stars
482
4 stars
284
3 stars
223
2 stars
97
1 star
224

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rudeness from staff and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items.

Cleanliness

Several customers noted that the restaurant was often dirty, including messy dining areas and unsanitary conditions.

Positive Staff Interactions

Despite negative experiences, some customers praised individual staff members for their friendliness and helpfulness.
  • JB
    Jennifer B.
    4 days ago
    1.0
    My daughter ordered take out from the app on her way to bring the kids to my house before she went to work for the night shift. An HOUR later they were finally handing her the fries and her drink they had forgotten. How do they forget FRIES? So now we're eating cold burgers, later than we wanted to be feeding kids on a school night. It will be worth driving further to get better quality food and service.
  • TM
    Tom Morrissey
    Nov 11, 2025
    5.0
    Always know what the burger is gonna taste like no matter where I go in the country. And I love them
  • DH
    Dale Hugill3
    Nov 7, 2025
    1.0
    Chaos wrong order wasn't even that busy won't be returning to this location manager loud at workers over sweet tea
  • FV
    Familie V
    Nov 3, 2025
    1.0
    Brenda, the manager, was very rude to us. And thats the nicest way of saying it.
  • CM
    Cindy Maynard
    Oct 26, 2025
    5.0
    The help is good there and gets 5 ⭐. The manager not so much. The vanilla ice cream was really bad. You couldn't tell it was ice cream while she reimbursed me she told me that there was nothing wrong with it. Didn't seem to care enough to check it. Don't let your children get ice cream there without tasting it first.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3350 W Sterns Rd, Lambertville, MI?

McDonald's at 3350 W Sterns Rd, Lambertville, MI is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7 including same-day and no-contact delivery options.