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Arby's

4.1
(376 reviews)
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Business Details

3283 W. Sterns Road, Lambertville, MI
48144, United States
(734) 568-6060
http://www.arbys.com/locations/us/mi/lambertville/3283-w--sterns-road/store-8151
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3283 W. Sterns Road, Lambertville, MI
48144, United States

Hours

Reviews

4.1
376 reviews
5 stars
210
4 stars
73
3 stars
39
2 stars
17
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in-store and at the drive-thru, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, poorly prepared items, and inconsistent quality.

Staff Attitude

Several reviews highlighted rude or dismissive behavior from staff, particularly from management, impacting the overall customer experience.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing positively to some customers' experiences.

Customer Service

Despite some negative experiences, there were positive mentions of friendly and helpful staff, indicating variability in service quality.
  • T1
    Titans 1686
    Feb 9, 2026
    1.0
    20 min in store to get served food.
  • NB
    Nicole Bladel
    Dec 3, 2025
    5.0
    Fresh food ❤️
  • JM
    Joseph Mierzwiak
    Oct 10, 2025
    1.0
    Rudest most disrespectful service I have ever experienced. Like How about y’all take a break from messing up the orders and practice your manners. I’ve given countless sad attempts at redemption, and without fail it is always the same rude employee… if I didn’t know any better id confuse her for that red headed angry Pixar character… if your gonna have children working for your establishment and least teach them respect…
  • JM
    Jennifer Mayer
    Sep 5, 2025
    2.0
    This Arby's is always slow, especially the drive through. I was here last week and after placing my order, proceeded to advance one car in 15 minutes. I ended up having to leave because the wait took so long. This is not a single occurrence, and has happened to me on multiple occasions. After this experience, it is unlikely I will return, which is unfortunate because it was the only Arby's my family and I visited with any frequency.
  • JM
    Jeffery Malkin
    Mar 11, 2021
    5.0
    Always good food at fair prices.
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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