Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers consistently noted slow service, particularly during busy hours, with long wait times reported.
Food Quality
While some reviews praised the food as hot and fresh, others criticized it for being cold or poorly prepared.
Staff Attitude
Feedback on staff was mixed; some praised their friendliness, while others reported rudeness and poor management.
Cleanliness
Several customers mentioned dirty dining areas and restrooms, indicating a need for better cleanliness standards.
MR
Monica Raczkowski
Nov 14, 2025
4.0
Best experience I have had in so time at a McDonald's drive thru. Kris was very pleasant and efficient. Ty
SP
Shannon Platz
Nov 3, 2025
4.0
They normally get my order right. I order using the app and pick up through the drive through and it definitely saves time.
CN
Cole Kooistra (A CHEESE NIP)
Oct 21, 2025
1.0
This is by far the worst McDonald's I have ever been to.. it's always bad, but today took the cake..my order was messed up as usual, after fixed, I could use my one small fry as a salt shaker to season an entire steak.. the amount of ketchup put on my burger was easily quadruple the amount that it is supposed to have... Not to mention just how many times that my order has been messed up here, roughly every other time I have ordered from this location my order is incorrect.. I really can't wait till the Taco Bell opens in this town, so that people have another option other than the absolutely terrible food and service of this location
TN
Tina Neyome
Oct 12, 2025
3.0
I go to this McDonald’s on my way to Mount pleasant from grant mi. Food comes out fast and staff is friendly. I regret to say they often mess up my order. Sometimes it’s wrong drink size. Sometimes it’s cold fries. I usually get a cheeseburger meal just pickle and cheese and often times they put ONE pickle on the whole cheeseburger 😔 just wish they’d pay a little more attention to the finer details. Other than that it’s a good McDonald’s!
DH
Daniel Hooven (Hooveycraft)
Oct 11, 2025
5.0
I said thank you , they replied you're welcome. I guess I like that, over " no problem or other responses.
I would also say, this was the best Double Cheese burger I have ever had at a McDonald's. They did have me pull forward, easily well worth the minute I waited ✋️. It was not the dried out burger, I am used to getting from the drive thru.