Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported extremely slow service, long wait times, and rude staff interactions.
Food Quality
Many reviews highlighted poor food quality, including cold, burnt, or incorrectly prepared items.
Cleanliness
Several customers noted unsanitary conditions, including dirty dining areas and concerns about food safety.
Staff Competence
Feedback indicated a lack of training and professionalism among staff, leading to frequent order mistakes and poor customer service.
CB
Chad Binkley
1 day ago
1.0
The staff at This location is horrible.. I work in the area . I’ve been here a few times . Each time thinking it will be different.. it’s not.. today I tried again and stood there with out even being acknowledged for 5 , 6 mins .. I finally just walked . Went to BK .. they weren’t busy.. plenty of staff ., I don’t know .. but it’s always the staff at this location ..
DH
Doug Hart
1 day ago
3.0
The baked potato was good, and the single patty hamburger was fair. The price was a little high, compared to some other places. The service was ok. Overall, it was an average experience.
MM
Michael M
2 days ago
1.0
lazy and slow
DL
Daniel Lewis
Feb 20, 2026
1.0
Waited at the drive thru speaker for 10 minutes after they said just one moment sir. There was nobody even in line? Nobody has time for that shit
RR
Ryan
Jan 3, 2026
1.0
Not sure what you need to do to get more/competent help. I just sat in line for 15 minutes and the line never moved. Canceled my mobile order and went home. I'd rather buy Wendy's thank McDonald's. But I am in and out In 2-3 minutes across the street. Sucks that breakfast starts late now too. This place will be closed if they cant figure it out. No one wants to wait that long for a frosty
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 388 S. Broadway currently open?
Yes, Wendy's at 388 S. Broadway in Lake Orion, MI is open and committed to serving customers every day.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, breakfast is served with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What meal services are available at this Wendy's?
Wendy's serves breakfast, lunch, and dinner at this location.
What payment methods does Wendy's accept at this Lake Orion location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is online ordering and delivery available for this Wendy's?
Yes, you can order online or via the Wendy's app for delivery where available and pickup options.
How can I contact Wendy's at 388 S. Broadway with questions or feedback?
You can call (248) 814-0893, use the Customer Care live chat on their website, call 888-624-8140, or fill out the Wendy's Customer Satisfaction Survey online.
Are there any ice cream shops near this Wendy's if I want dessert after my meal?
Yes, Baskin Robbins, an ice cream shop and bakery, is nearby and a great place to enjoy dessert after visiting Wendy's.
Where can I find gas stations near Wendy's if I need to refuel before or after my visit?
CenterSquare Superstore and Shell are nearby gas stations and convenience stores where you can refuel your vehicle.
Are there other fast food restaurants near Wendy's at 388 S. Broadway?
Yes, KFC is a nearby fast food restaurant specializing in chicken, offering alternative dining options.
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