Wendy's

3.3
715 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
388 S. Broadway, Lake Orion, MI
48362, United States

Hours

Reviews

3.3
715 reviews
5 stars
250
4 stars
134
3 stars
86
2 stars
64
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported issues with food preparation, including cold, old, or incorrectly made items.

Cleanliness

Several reviews mentioned unsanitary conditions, including sticky floors and dirty dining areas.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted.

Management Issues

Customers expressed concerns about management and staff training, indicating a lack of effective leadership.
  • MM
    Motor City Machine And Mechanical
    Oct 6, 2025
    1.0
    Do not go here absolute joke worst experience ever
  • JM
    Jake Mell
    Sep 24, 2025
    4.0
    what the hell is going on with this place. i walk in and instantly the air feels heavy, like someone turned the gravity up. my legs got tired just standing in line. the soda machine keeps making this low humming sound that’s not electrical. more like chanting. every time i tried to look directly at it and the humming stoped. ordered a 4 for 4, food was actually solid, but the nuggets were hot in a way that felt wrong. like they were cooked in sunlight, the frosty was ice cold but only on the outside middle of it was warm, like body temperature. every single person eating inside was staring at the same corner of the ceiling. i looked up and didn’t see anything, but when i looked back down, my fries were gone. who the hell stole my fries
  • SJ
    Shaniya Johnson
    Sep 22, 2025
    2.0
    I just went threw the drive thru and got a breakfast meal the fries we’re ok but whoever made my meal and decided to put burnt residue from the grill onto my sandwich that’s was very disgusting & this nasty of you. Why would you do that? Would you eat that sandwich you did it as if I wasn’t gonna open my sandwich and look at my sandwich that was very nasty of you and I worked there, so that was very rude of you I was gonna come up there and turn around and come back up there and complain, but I’m not about to do that I’m just gonna write a review on here and I’m gonna just let everyone know because I feel like it was purposely done if you ask me I wish I had videos and pictures but my instant reaction was to just throw it out the window after I just was disgusted at my sandwich
  • CR
    Chris Ramirez
    Sep 19, 2025
    4.0
    Can't go wrong with a junior bacon cheeseburger 😋
  • JS
    James Saad
    Sep 17, 2025
    1.0
    This Wendy’s need help ! Waited 20 mins for 1 burger !!!

Frequently Asked Questions About Wendy's

Is 388 S. Broadway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.