Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported issues with food preparation, including cold, old, or incorrectly made items.
Cleanliness
Several reviews mentioned unsanitary conditions, including sticky floors and dirty dining areas.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted.
Management Issues
Customers expressed concerns about management and staff training, indicating a lack of effective leadership.
MM
Motor City Machine And Mechanical
Oct 6, 2025
1.0
Do not go here absolute joke worst experience ever
JM
Jake Mell
Sep 24, 2025
4.0
what the hell is going on with this place. i walk in and instantly the air feels heavy, like someone turned the gravity up. my legs got tired just standing in line. the soda machine keeps making this low humming sound that’s not electrical. more like chanting. every time i tried to look directly at it and the humming stoped. ordered a 4 for 4, food was actually solid, but the nuggets were hot in a way that felt wrong. like they were cooked in sunlight, the frosty was ice cold but only on the outside middle of it was warm, like body temperature. every single person eating inside was staring at the same corner of the ceiling. i looked up and didn’t see anything, but when i looked back down, my fries were gone. who the hell stole my fries
SJ
Shaniya Johnson
Sep 22, 2025
2.0
I just went threw the drive thru and got a breakfast meal the fries we’re ok but whoever made my meal and decided to put burnt residue from the grill onto my sandwich that’s was very disgusting & this nasty of you. Why would you do that? Would you eat that sandwich you did it as if I wasn’t gonna open my sandwich and look at my sandwich that was very nasty of you and I worked there, so that was very rude of you I was gonna come up there and turn around and come back up there and complain, but I’m not about to do that I’m just gonna write a review on here and I’m gonna just let everyone know because I feel like it was purposely done if you ask me I wish I had videos and pictures but my instant reaction was to just throw it out the window after I just was disgusted at my sandwich
CR
Chris Ramirez
Sep 19, 2025
4.0
Can't go wrong with a junior bacon cheeseburger 😋
JS
James Saad
Sep 17, 2025
1.0
This Wendy’s need help ! Waited 20 mins for 1 burger !!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lake Orion, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lake Orion, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (248) 814-0893.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 388 S. Broadway Wendy’s serve breakfast?
Yes, this Wendy’s location in Lake Orion, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 388 S. Broadway currently open?
Yes, Wendy's at 388 S. Broadway in Lake Orion, MI is open and committed to serving customers every day.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, breakfast is served with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What meal services are available at this Wendy's?
Wendy's serves breakfast, lunch, and dinner at this location.
What payment methods does Wendy's accept at this Lake Orion location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is online ordering and delivery available for this Wendy's?
Yes, you can order online or via the Wendy's app for delivery where available and pickup options.
How can I contact Wendy's at 388 S. Broadway with questions or feedback?
You can call (248) 814-0893, use the Customer Care live chat on their website, call 888-624-8140, or fill out the Wendy's Customer Satisfaction Survey online.
Are there any ice cream shops near this Wendy's if I want dessert after my meal?
Yes, Baskin Robbins, an ice cream shop and bakery, is nearby and a great place to enjoy dessert after visiting Wendy's.
Where can I find gas stations near Wendy's if I need to refuel before or after my visit?
CenterSquare Superstore and Shell are nearby gas stations and convenience stores where you can refuel your vehicle.
Are there other fast food restaurants near Wendy's at 388 S. Broadway?
Yes, KFC is a nearby fast food restaurant specializing in chicken, offering alternative dining options.