McDonald's

3.8
1048 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
435 S Broadway, Lake Orion, MI
48362, United States

Hours

Reviews

3.8
1,048 reviews
5 stars
454
4 stars
241
3 stars
137
2 stars
70
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, incorrect orders, and rude staff, leading to a negative perception of customer service.

Food Quality

While some customers enjoyed fresh and hot food, many complained about cold meals, incorrect orders, and overall food quality issues.

Staff Attitude

There were mixed reviews regarding staff friendliness, with some praising the positive interactions while others noted rudeness and lack of professionalism.

Cleanliness

The cleanliness of the dining area was often criticized, with reports of messy tables and unsanitary conditions.

Drive-Thru Efficiency

The drive-thru service was noted for being slow, with many customers expressing frustration over long wait times and being asked to pull forward.
  • JS
    JKendall Smith
    5 days ago
    1.0
    -Make sure you double check your order in the drive thru because they obviously don't. -Today made the 2nd time (in a row) that my order was missing items. -The first time, ordered 2 hotcakes and sausage (among other things) only to get home and have no sausage in either hotcakes. -Today, ordered 2 hotcakes and sausage, 6 breakfast sandwiches, hash browns and a drink. -While still at the window, checked the hotcakes to make sure sausage was there. -Got home only to find I was missing 2 of the breakfast sandwiches. -This is ridiculous....the order is on the screen, they have to look at it to bag it and another at the window should be double checking it. -Why bother calling to complain...even if they offered to give the stuff, I'd still have to get back into the car and drive back down there (15 miles round trip and about another 30 minutes on the road).
  • JJ
    Joy Johnson
    Jan 1, 2026
    2.0
    This really is kinda a cruddy McDonald’s even on their best day. It’s impossible to order through the drive through and not wait 10 min parked off to the side. Regardless if you pre-ordered or whatever. If going inside they are just the cheapest McDonald’s around. Need a refill? Too bad? Ketchup? Not a chance. Waiting on them to count the napkins you take…
  • DP
    Donald Potter
    Dec 19, 2025
    5.0
    Every time Camiri is working I leave with a smile on my face. What a great attitude and customer service!
  • DN
    David Nowak
    Dec 12, 2025
    1.0
    Service was unbelievably slow. They forgot parts to my order and when I went up to the counter no one was there and I waited for 10 minutes and no one still helped me even though they were still handing out orders. I would not recommend eating here.
  • RP
    Rivera Puglia
    Nov 28, 2025
    5.0
    Hey just wanna spread a word of love. The one women at the drive thru with the gray puffy jacket. Just wanna say life might beat you down but understand you're doing all you can with what you have. Just don't be hard on yourself just remember wear a smile and know you are doing fine and the best you can. Same goes for everyone there thank you for the food be safe ❤️

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 435 S Broadway, Lake Orion?

McDonald's at 435 S Broadway, Lake Orion is open daily from 5:00 AM to midnight.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 5:00 AM to 11:30 PM.