McDonald's

2.9
1554 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
32 N Morey Rd, Lake City, MI
49651, United States

Hours

Reviews

2.9
1,554 reviews
5 stars
391
4 stars
250
3 stars
235
2 stars
203
1 star
475

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and incorrect orders, indicating a consistent problem with service quality.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.

Positive Staff Experiences

Some customers praised specific employees for their excellent service, suggesting that individual staff members can positively impact the overall experience.

Cleanliness

While some customers noted clean restrooms, others reported dirty dining areas and a lack of basic supplies like napkins and straws.

Drive-Thru Efficiency

Several reviews indicated that the drive-thru service was faster and more efficient compared to in-store service, which often faced delays.
  • RG
    Rebecca Gerhard
    Nov 2, 2025
    5.0
    My family and I went back to this location this week on our way to the U.P. Definitely a better experience and atmosphere. The young man who brought out our order was very polite and helpful!
  • SM
    Sarah Murray
    Oct 17, 2025
    1.0
    Whoever the woman was at the register tonight was AWFUL and I feel terrible for the other people having to work with her. Rude to old people asking directions and rude to everyone else around.
  • CF
    Carrie Feguer
    Oct 12, 2025
    4.0
    Love Mocha Frappe
  • VH
    Valerie Hanson
    Oct 6, 2025
    1.0
    The order was messed up. In the end, the burgers looked so hurried, like someone literally threw them together. Condiments heavy on a part and none on half. One 2 inch tomato that wasn't even ripe. Can't address atmosphere.
  • TP
    Totally Not eZ PvP
    Sep 13, 2025
    5.0
    Andrea is a shining example of what a good employee should be. Most of the time this place sucks, but her energy made my night prompting this review

Frequently Asked Questions About McDonald's

What are the main services offered by McDonald's at 32 N Morey Rd, Lake City?

This McDonald's location offers drive-thru, curbside pickup, McDelivery, mobile ordering, mobile offers, gift cards, and free WiFi services.

What are the regular operating hours for dining in at this McDonald's?

The restaurant is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Fridays and Saturdays from 5:00 AM to midnight.