Papa Johns Pizza

Reviews

• JP

  Jeff Pillsbury

  Mar 27, 2026
  2.0
  The past 3 times I have ordered from here the order has been wrong. My kids are picky eaters. We started them on a wide variety of foods when they were babies, but slowly they began to eat less and less of a variety. Every once in a while we will treat them with pizza. They will only eat pizza with light sauce, thin crust, cut in squares and one only eats pepperoni while the other only eats cheese. Every request my kids have were already current options on the papa John’s website. The last time I ordered from there I specifically used the website to order so I knew for sure, without any doubt that the order was entered in correctly. After quadruple checking, I clicked pay now. We live over 30 minutes away, 1 hour round trip. Because my order has been wrong in the past, I knew to check the boxes before I left. I did and they were wrong, again. The lady made it right by making us the correct pizza free of charge. She was very nice and even gave my kids papa John’s rubber band bracelets for having to wait. Once we got home the kids were starving so they sat down and I got them some plates and napkins. None of the pizzas had light sauce. They were undercooked and were traditionally cut rather than square cut. I checked the printed out label/receipt on the box; ever request was printed out correctly. I have no problem paying extra for pizza made a specific way or typing in the request myself. All I want is to get my kids something they will actually eat. We are still working with them to try to expand their palate but they are still very young. I wasn’t going to write a review because I don’t want to hurt your business. I was just going to stop ordering from there. But that would hurt your business more. If all your customers eventually just gave up on you and went somewhere else, then you’d be out of business. I’m writing this in hopes that it improves your business and creates more. Best of luck. Sad dad.
• JB

  June Brooks

  Mar 25, 2026
  5.0
  Hay got bacon chicken ranch & meat both large 3/24/ 2026 best chicken bacon ranch,,,great job ,,thank you 👍
• JJ

  James Johnson

  Mar 7, 2026
  4.0
  They gave me the wrong pizza,and when I brought it back. They gave me a hard time about it. They probably should of gave me a new one ,no charge? But the food was good
• CW

  Camille Wheeler

  Feb 20, 2026
  5.0
  Tonight I chose to order pizza through door dash for a quick and easy dinner for this mom of two boys since my husband got stuck working late on a Friday. My door dash order came, but our pizza came doughy and undercooked. I had ordered a large stuff crust and a cheese stick order. Cheese sticks came excellent. I called immediately and the manager answered the phone. I told her the situation and before I could even finish, she apologized first and said they would make it right. She was so kind, understanding and professional. Little did I know I’d get a knock on my door from the manager herself, to deliver my new pizza. She went above and beyond in customer service and hospitality. I was having a rough evening flying solo on mom duty and she showed up just in time to remind me there is still good people in this world. I can not thank her enough.
• RM

  Rick Magee

  Dec 14, 2025
  1.0
  This is the second time in a row that we have driven the 10 miles to pick up our order ( because they don't deliver that far out) only to be given the wrong pizza order. Both pizzas were not what we ordered. No even close. We sent our son. Probably should have checked the order but how hard is it to process an order. The first time it happened we said no big deal mistakes happen but this is the second straight time. Not at all happy that they continue to scew things up

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