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The Pump House Woodland Mall

About

Frozen Yogurt Shop
Your dessert destination located in the Woodland Mall with 8 flavors (and 4 twists) of self serve frozen yogurt, ice cream & sorbet plus an "Island of Toppings" for you to build your own frozen masterpiece. Top your cup with fresh cut fruit (strawberries, mango, kiwi, pineapple, blueberries and more) or go for the sweets and pick from M&Ms, gummies, marshmallows, nerds, chocolate rocks, brownies, whoppers, sprinkles, chocolate chips, popping boba, Cheetos, Heath Bar, warm chocolate fudge, caramel, peanut butter sauce, cookie dough bites, whip cream and more! Start with a fresh made waffle bowl - mix your favorite flavors of froyo & pile on the toppings to design your own signature bowl. Located in the kiosk between Carter's and Claire's!

Location

The Pump House Woodland Mall
3195 28th St SE Suite G116, Kentwood, MI
49512, United States

Hours

Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday11:00 AM - 8:00 PM
Saturday11:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.