Jimmy John's

Reviews

• RE

  Rustin Ellefson

  Apr 16, 2026
  2.0
  I have a construction team working locally so we often frequent the Kentwood Jimmy John's location with large orders. The only issue I have is the past two orders I placed were missing multiple sandwiches. I can understand a once in a while but it is becoming systemic. Just adding up the cost from my last few orders is over $50 in missing sandwiches.
• MM

  Marsha Miller

  Mar 20, 2026
  1.0
  What happened to the manager named Amanda? Seems this place has went to shit and I haven't seen her in a while. I will not be back unless I end up seeing her again. This place can't get a grip. Nobody seems happy. What a change in food quality and environment.
• MS

  Maninder Singh

  Mar 17, 2026
  3.0
  I ordered a sandwich from Jimmy John’s and was really let down. The way it was prepared made it nearly impossible to eat — everything was loose, falling apart, and messy. It lacked structure and care, and I had to hold it together just to take a bite. Definitely not the quality I expect from a place known for fast and fresh sandwiches.
• JP

  Jake Phillips

  Jan 13, 2026
  5.0
  I go here for lunch a lot
• SS

  Sara Sella

  Dec 30, 2025
  1.0
  Very unimpressed. Called in a to go 6 sandwich party pack at a few minutes after 10am for Noon pickup. At the register at 12:06 and were told it would be 12 minutes. The staff member closest to the register making sandwiches has their hair down with no hair net. There is also a bearded man in the food prep area without a beard net. It is 12:18 and we haven’t received our order yet.