I have a construction team working locally so we often frequent the Kentwood Jimmy John's location with large orders. The only issue I have is the past two orders I placed were missing multiple sandwiches. I can understand a once in a while but it is becoming systemic. Just adding up the cost from my last few orders is over $50 in missing sandwiches.
MM
Marsha Miller
Mar 20, 2026
1.0
What happened to the manager named Amanda? Seems this place has went to shit and I haven't seen her in a while. I will not be back unless I end up seeing her again. This place can't get a grip. Nobody seems happy. What a change in food quality and environment.
MS
Maninder Singh
Mar 17, 2026
3.0
I ordered a sandwich from Jimmy John’s and was really let down. The way it was prepared made it nearly impossible to eat — everything was loose, falling apart, and messy. It lacked structure and care, and I had to hold it together just to take a bite. Definitely not the quality I expect from a place known for fast and fresh sandwiches.
JP
Jake Phillips
Jan 13, 2026
5.0
I go here for lunch a lot
SS
Sara Sella
Dec 30, 2025
1.0
Very unimpressed. Called in a to go 6 sandwich party pack at a few minutes after 10am for Noon pickup. At the register at 12:06 and were told it would be 12 minutes. The staff member closest to the register making sandwiches has their hair down with no hair net. There is also a bearded man in the food prep area without a beard net. It is 12:18 and we haven’t received our order yet.
This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: