Wendy's

3.7
1072 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Kentwood, MI we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Kentwood, MI hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4343 Patterson Ave S.E., Kentwood, MI
49512, United States

Hours

Reviews

3.7
1,072 reviews
5 stars
401
4 stars
271
3 stars
196
2 stars
74
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported problems with order accuracy, slow service, and rude staff, leading to a negative dining experience.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and with the fountain drink machine.

Positive Experiences

Despite the negative feedback, some customers praised the fast service, friendly staff, and good food, indicating that there are positive experiences at this location.
  • ST
    Stevie T
    Dec 30, 2025
    2.0
    Took over 5 min just to order, lady just would not listen to what was said. Had to have manager just to get it right.Food was just ok
  • RK
    Ryan Korff
    Dec 22, 2025
    1.0
    Accidentally charged my card for the order ahead of me (because the guy left after ordering) and for my order. Refused to refund it and said I could have his order, which I had earlier saw them drop on the floor.
  • GW
    Garrett White
    Dec 8, 2025
    1.0
    $15 for a cold burger, no receipt so I couldn’t do the survey. I won’t be coming back. Do yourself a favor and avoid this particular Wendy’s.
  • NM
    Noah Martin
    Nov 7, 2025
    2.0
    The service was terrible they got my order wrong and all of my friend’s orders wrong and they charged another guy for two meals when he only got one and then told him to come back again tomorrow.
  • SK
    seth k
    Oct 19, 2025
    4.0
    This Wendy's consistently delivers a fantastic fast-food experience, setting itself apart with a genuine commitment to quality. I always appreciate that their signature square beef patties are never frozen as it makes a noticeable difference in the flavor and texture of every burger. ​My favorite is definitely the Baconator—it’s loaded with juicy beef, plenty of crisp bacon, and cheese, all served on a soft, fresh bun. Beyond the burgers, their side game is fairly strong the natural-cut fries are excellent, and of course, nothing beats dipping those into a classic vanilla Frosty. Even during peak lunch hours, the service at my this restaurant is pretty quick, polite staff, and efficient. It's truly my go-to spot when I'm craving a quick, satisfying meal that still tastes like it was possibly freshly made. Four stars for a great quick stop, food and great value!

Frequently Asked Questions About Wendy's

Is Patterson & 44th Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the regular opening hours for the Wendy's at 4343 Patterson Ave S.E., Kentwood?

This Wendy's location is open from 7:00 AM to 10:00 PM Monday through Thursday and Sunday, from 7:00 AM to 11:00 PM on Friday, and from 8:00 AM to 11:00 PM on Saturday.