At Wendy’s in Kentwood, MI we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Kentwood, MI hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous customers reported problems with order accuracy, slow service, and rude staff, leading to a negative dining experience.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and with the fountain drink machine.
Positive Experiences
Despite the negative feedback, some customers praised the fast service, friendly staff, and good food, indicating that there are positive experiences at this location.
ST
Stevie T
Dec 30, 2025
2.0
Took over 5 min just to order, lady just would not listen to what was said. Had to have manager just to get it right.Food was just ok
RK
Ryan Korff
Dec 22, 2025
1.0
Accidentally charged my card for the order ahead of me (because the guy left after ordering) and for my order. Refused to refund it and said I could have his order, which I had earlier saw them drop on the floor.
GW
Garrett White
Dec 8, 2025
1.0
$15 for a cold burger, no receipt so I couldn’t do the survey. I won’t be coming back. Do yourself a favor and avoid this particular Wendy’s.
NM
Noah Martin
Nov 7, 2025
2.0
The service was terrible they got my order wrong and all of my friend’s orders wrong and they charged another guy for two meals when he only got one and then told him to come back again tomorrow.
SK
seth k
Oct 19, 2025
4.0
This Wendy's consistently delivers a fantastic fast-food experience, setting itself apart with a genuine commitment to quality. I always appreciate that their signature square beef patties are never frozen as it makes a noticeable difference in the flavor and texture of every burger.
My favorite is definitely the Baconator—it’s loaded with juicy beef, plenty of crisp bacon, and cheese, all served on a soft, fresh bun. Beyond the burgers, their side game is fairly strong the natural-cut fries are excellent, and of course, nothing beats dipping those into a classic vanilla Frosty. Even during peak lunch hours, the service at my this restaurant is pretty quick, polite staff, and efficient. It's truly my go-to spot when I'm craving a quick, satisfying meal that still tastes like it was possibly freshly made. Four stars for a great quick stop, food and great value!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular opening hours for the Wendy's at 4343 Patterson Ave S.E., Kentwood?
This Wendy's location is open from 7:00 AM to 10:00 PM Monday through Thursday and Sunday, from 7:00 AM to 11:00 PM on Friday, and from 8:00 AM to 11:00 PM on Saturday.
Does this Wendy's location have a drive-thru and what are its hours?
Yes, the drive-thru is available with the same hours as the regular opening times: 7:00 AM to 10:00 PM Monday to Thursday and Sunday, 7:00 AM to 11:00 PM on Friday, and 8:00 AM to 11:00 PM on Saturday.
Is breakfast served at the Wendy's on Patterson Ave in Kentwood?
Yes, this location serves breakfast. You can order from their breakfast menu including combos, sandwiches, coffee, and sides.
How can I check menu prices for this Wendy's location?
Menu prices can be found by visiting their website or mobile app, selecting the Kentwood location, and viewing prices for each menu item there.
Does Wendy's offer delivery and takeout services at this location?
Yes, both delivery and takeout services are available at this Wendy's through their app or website.
What payment options are accepted at this Wendy's?
This location accepts American Express, cash, Discover, Mastercard, and Visa for payments.
How can I contact this Wendy's for questions or feedback?
You can call this Wendy's directly at (616) 940-2272, or contact Wendy's Customer Care via their website live chat, phone number 888-624-8140, or customer satisfaction survey online.
Is there a Wendy's located near this Kentwood, MI Wendy's?
Yes, another Wendy's fast food restaurant is nearby, which might be convenient if you are in the area or want options for quick meals.
What dessert options nearby can I visit after dining at Wendy's?
You can visit TCBY, a dessert place near Wendy's, perfect for a sweet treat after your meal or a refreshing snack.
Are there convenient transportation options near this Wendy's location?
Yes, Metro Cab is nearby and can help you with transportation to and from Wendy's and other places in Kentwood, MI.