Wendy's

3.7
1068 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Kentwood, MI we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Kentwood, MI hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4343 Patterson Ave S.E., Kentwood, MI
49512, United States

Hours

Reviews

3.7
1,068 reviews
5 stars
400
4 stars
271
3 stars
196
2 stars
73
1 star
128

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or poorly prepared items, while others praised the freshness and taste.

Service Speed

Service speed varied significantly; some customers noted quick service even during busy times, while others experienced long waits and order inaccuracies.

Customer Service

Customer service feedback was mixed, with some praising friendly staff and others reporting rude or unhelpful interactions.

Cleanliness

Cleanliness was a concern for some customers, particularly regarding the dining area and drink machines.

Order Accuracy

Many customers reported issues with order accuracy, including missing items and incorrect orders.
  • NM
    Noah Martin
    Nov 7, 2025
    2.0
    The service was terrible they got my order wrong and all of my friend’s orders wrong and they charged another guy for two meals when he only got one and then told him to come back again tomorrow.
  • O6
    Olen 64
    Oct 27, 2025
    5.0
    Good food and fast service
  • VH
    Vance Hayes
    Oct 27, 2025
    5.0
    Quick response at the counter. Very clean dining room.
  • SK
    seth k
    Oct 19, 2025
    4.0
    This Wendy's consistently delivers a fantastic fast-food experience, setting itself apart with a genuine commitment to quality. I always appreciate that their signature square beef patties are never frozen as it makes a noticeable difference in the flavor and texture of every burger. ​My favorite is definitely the Baconator—it’s loaded with juicy beef, plenty of crisp bacon, and cheese, all served on a soft, fresh bun. Beyond the burgers, their side game is fairly strong the natural-cut fries are excellent, and of course, nothing beats dipping those into a classic vanilla Frosty. Even during peak lunch hours, the service at my this restaurant is pretty quick, polite staff, and efficient. It's truly my go-to spot when I'm craving a quick, satisfying meal that still tastes like it was possibly freshly made. Four stars for a great quick stop, food and great value!
  • DD
    Dennise Danielle
    Oct 12, 2025
    1.0
    This was awful! One of the worst fast food experiences ever. Wait would have been fine but they took so long trying to figure out the order food sits on counter. 10 people inside waiting. Food cold and gross. No ice, ketchup empty. Drink machine also not working properly spraying syrup sitting on top of liquid.

Frequently Asked Questions About Wendy's

Is Patterson & 44th Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.