Brand Certified
Tropical Smoothie Cafe
3.5(173 reviews)
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Business Details
3070 28th St SE, Kentwood, MI
49512, United States
Certified by Tropical Smoothie Cafe • Mar 01, 2026
(616) 551-0565
Certified by Tropical Smoothie Cafe • Mar 01, 2026
https://locations.tropicalsmoothiecafe.com/mi/kentwood/3070-28th-st-se
Certified by Tropical Smoothie Cafe • Mar 01, 2026
About
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Hours
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Reviews
3.5
173 reviews
5 stars
92
4 stars
13
3 stars
6
2 stars
8
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness is mixed; some customers praised the staff for being friendly and attentive, while others reported rude and unprofessional behavior.
Order Accuracy
There are numerous complaints about incorrect orders and issues with online ordering, leading to customer dissatisfaction.
Food Quality
While many customers enjoyed the smoothies and food, there are significant concerns about inconsistency in preparation and food temperature.
Service Speed
Customers frequently noted slow service, particularly in the drive-thru, with long wait times reported even when the location was not busy.
Cleanliness
Several reviews highlighted the cleanliness of the location, contributing positively to the overall experience.
- CWChanel Laurice “Chanel Inspires” WoodsFeb 24, 20265.0The best! They even were willing to add to my order last minute with kindness.
- ADAliera DixonFeb 14, 20261.0The lady in the drive through is super rushy and impatient literally couldn't complete my order before she read out the Total and rushed me forward
- MKMackenzie KellyFeb 12, 20265.0My favorite location! They are so friendly and fun and quick!
- COCalneisha OwensFeb 9, 20265.0I love this location! Always polite and clean. I walk in and they know just how to make me smile !
- AAAngelicaJan 28, 20261.0Very disappointed with my first time experience here. I ordered through the drive-thru a Caribbean jerk chicken wrap and went to take a bite of my food and it was freezing cold. The chicken was still frozen and beans were hard. Used up all my break time supporting this location and they can’t even answer the phone to make it right.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe in Kentwood accept reservations?
No, Tropical Smoothie Cafe in Kentwood does not accept reservations.
What are the operating hours for dine-in service at Tropical Smoothie Cafe Kentwood?
The dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Is there a drive-through available at Tropical Smoothie Cafe Kentwood and what are the hours?
Yes, there is a drive-through open Monday to Friday from 7:00 AM to 9:00 PM, Saturday and Sunday from 8:00 AM to 9:00 PM.
Can I order online or via app for pickup or delivery from Tropical Smoothie Cafe Kentwood?
Yes, you can order ahead using the Tropical Smoothie app or online for in-store pickup, curbside pickup, or delivery service.
What types of meals are served at Tropical Smoothie Cafe Kentwood?
They serve breakfast, lunch, brunch, dinner, and late-night meals.
What payment methods are accepted at Tropical Smoothie Cafe Kentwood?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
What kind of food and specialties does Tropical Smoothie Cafe Kentwood offer?
They offer fresh smoothies, wraps, flatbreads, bowls, acai bowls, gluten-free options, salads, quesadillas, kids food, and specialty beverages in a casual setting.
Are there any popular nearby fitness centers close to Tropical Smoothie Cafe Kentwood?
Yes, Symmetry Training and Fitness and Orangetheory Fitness are nearby, making it easy to grab a healthy smoothie or meal after your workout.
What nearby places can families visit along with Tropical Smoothie Cafe Kentwood?
Families can enjoy HappyKids Indoor Playground nearby, ideal for kids to play before or after dining at the cafe.
Are there nearby attractions for customers interested in arts and entertainment near Tropical Smoothie Cafe Kentwood?
Yes, The Mixx music venue and Arthur Murray Dance Studio are nearby, offering entertainment and dance opportunities to complement your visit.
Brand Certified Facts from Tropical Smoothie Cafe
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Certified March 01, 2026Yext Knowledge Graph
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