Tropical Smoothie Cafe

3.3
148 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
3070 28th St SE, Kentwood, MI
49512, United States

Hours

Reviews

3.3
148 reviews
5 stars
71
4 stars
11
3 stars
6
2 stars
8
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported inconsistent service, with some praising friendly staff while others experienced rudeness and slow service.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor food preparation.

Smoothie Quality

While many customers enjoyed the smoothies, there were complaints about inconsistency in taste and texture.

Cleanliness and Environment

Some customers noted cleanliness and a pleasant atmosphere, while others reported unsanitary conditions and disorganization.
  • RD
    Ryan DiMauro
    Jan 5, 2026
    3.0
    Love the smoothies here. I came in for a peanut butter, chocolate, banana smoothie... but they didnt have peanut butter. Ended up with a blueberry one, that I didn't care too much for.
  • MP
    Mya Parks
    Dec 9, 2025
    5.0
    Great service from the staff, keep the lines moving fast!
  • ML
    Megan Losey
    Nov 24, 2025
    5.0
    Highly recommend 😊 great smoothies and atmosphere and very friendly service
  • SR
    sylvia rose
    Nov 22, 2025
    3.0
    I’ve found there to be a lack of consistency at this Tropical Smoothie location. I will only ever order a peanut butter cup (I know, I like my sweets). Anyways, I absolutely freaking love it when it’s the dude with the glasses who assists me with my order but anytime it’s anyone different, my smoothies are off. Sometimes it the texture, sometimes it’s the taste. And sometimes it’s both. This morning is a specific example. I love the texture but the look and taste is meh. Like where’s the chocolate my dude? $10 for a peanut buttter cup without chocolate be nuts 🥜 🤣 LITERALLY! Not to mention, the smug interaction was not very enlightening. I just wish more nice humans worked in food service.
  • RM
    Rachel Marier
    Nov 1, 2025
    2.0
    Ordered my own food through doordash so it'd be ready sooner, watched them place my order in the cubby and unsurprisingly a major part of what I ordered needs an easy and simple container of salsa, which I noticed they failed to provide which was clearly stated on the order and comes WITH said meal?? I had to ask for what I paid for twice and got a severe death stare and attitude.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe in Kentwood accept reservations?

No, Tropical Smoothie Cafe in Kentwood does not accept reservations.

What are the operating hours for dine-in service at Tropical Smoothie Cafe Kentwood?

The dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.