Subway

3.4
235 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kentwood Subway® Restaurant at 1920 44th St. SE brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1920 44th St. SE, Kentwood, MI
49508, United States

Hours

Reviews

3.4
235 reviews
5 stars
83
4 stars
48
3 stars
36
2 stars
12
1 star
56

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders, missing ingredients, and overall lack of attention to detail.

Customer Service

Service quality varied significantly; some customers experienced rude or inattentive staff, while others praised friendly and helpful employees.

Cleanliness

The establishment received mixed reviews on cleanliness, with some noting it was clean and well-maintained, while others reported dirty conditions.

Wait Times

Customers frequently complained about long wait times, both in-store and at the drive-thru, often exacerbated by understaffing.

Food Quality

While many customers enjoyed the food and found it fresh, there were complaints about stale bread and poorly made sandwiches.
  • SG
    Sarah Galassi
    Nov 7, 2025
    1.0
    I did not even get to order food. I went to the drive thru as I had sleeping little kiddos. I waited. One car came up behind me, I waited, now two cars, then three...still, no sound from the box. Nothing. So, I pull around to the window where someone is eating; she finally comes to the window.. are you still doing a drive thru at this location? She says, yes but they are on a lunch break. I say, okay; but you should put up a sign or something; you have people waiting in line. She says, still eating, well, okay, I'll just take your order. I said no, just tell the people who are waiting! She says, no, I'll take your order. I told her again, just tell people you are on break...don't make them wait. I left. Panera got my order today. Very disappointing.
  • TK
    Tarun Kumar
    Oct 20, 2025
    1.0
    Placed an app order and money was taken out of my account. I go there and they say my order is not in the system and refuse to correct the issue. Horrible attitude from the person behind the counter and filing a chargeback. Insane how you guys get to keep money and refuse to correct the issue even when I have the order info. Enjoy the chargeback fee!
  • ZH
    Zariah Hatchett
    Oct 13, 2025
    1.0
    I just came up there through the drive-through and I asked for a spicy Italian and this is literally not my meal at all
  • AG
    Adeel Gamer
    Sep 24, 2025
    1.0
    I recently placed an online order from this Subway location, but unfortunately my experience was not great. When I picked up my sandwich, I noticed that some ingredients were missing — for example, I ordered avocado but there was none in my sandwich. In addition, the bread I received was not the one I had selected when placing my order. I usually enjoy Subway and appreciate the convenience of ordering online, but attention to detail is very important. I hope the staff can double-check orders in the future so customers receive exactly what they ordered.
  • MV
    meg vannette
    Aug 25, 2025
    1.0
    Ordered via drive through, they only put half the meat on my sandwich

Frequently Asked Questions About Subway

What is the full address of the Subway restaurant located at East 44th Citgo gas station?

The Subway restaurant is located at 1920 44th St. SE, Kentwood, MI 49508, United States.

What are the operating hours of Subway at 1920 44th St. SE?

Subway is open daily from 8:00 AM to 9:00 PM.