Business Details
About
Buffet RestaurantPizza RestaurantChicken RestaurantRestaurantRestaurant Delivery ServiceTake Out RestaurantSalad ShopCaterer
At Pizza Ranch, you’ll enjoy our legendary service in a wholesome, family-friendly setting inspired by the Old West.
Whether you sample our buffet or grab your food to go, you’ll savor every slice of our cravable pizza, every piece of The Country’s Best Chicken®, and every one of our delicious sides and salads.
Don’t see your favorite pizza on the buffet? Just request it and we’ll make it fresh for you—and make sure you get the first slice!
Finally, no trip to The Ranch is complete without our signature cinnamon streusel Cactus Bread®—so be sure to save room!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.0
2,196 reviews
5 stars
1,111
4 stars
536
3 stars
261
2 stars
119
1 star
169
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some praised the fried chicken and pizza, while others reported dry and old food.
Service
Service quality varied significantly; some customers highlighted friendly staff, while others experienced rude or inattentive service.
Cleanliness
Numerous complaints about cleanliness, including dirty tables and utensils, and unsanitary conditions in the restaurant.
Atmosphere
The atmosphere was generally described as pleasant, but some noted issues with noise and overall upkeep.
Value
Customers expressed mixed feelings about value for money, with some finding it reasonable while others felt it was overpriced for the quality received.
- BBBecky B5 days ago3.0The lady helping us when we paid was very kind and during our time at the restaurant she was clearing tables. She was definitely the most outgoing part of the team. The dishes were some clean and others not so much. The bathroom was just okay, not the cleanest or dirtiest I have ever used. The walls of the restaurant by the tables could have used some cleaning as you could see soda stains. When we arrived the ice cream machine was not working. I was there with a 90 year old family member and we both love our ice cream. We were there for about an hour and just before we had walked out the door they started ice cream machine back up. I asked the gentleman working if we could have some to take with us and he said if we purchased a cup, even though we had just eaten and were heading out the door. I understand that the store has costs for the cups, but the machine was not functioning while we were there. I had to get my family member going and doing what we came to Grand Rapids for. There should be options to choose from for rewards as I have been given rewards for free kids buffets, the only issue with this is that my child is an adult. More and more people don’t have children or don’t always take them along. The worst part is this is the 3rd time I have gone and the machine was down.
- SASandra AyonNov 11, 20255.0The service is great and it's great to order your own style pizza. It's the only place I eat pizza. I like the thin crust only. The salad buffet and desserts taste very good, also.
- DUDavid UitdefleschNov 9, 20255.0It has been quite some time since we have been here. The food was decent quality and nice selection at reasonable price point. Food was hot and they kept the items filled. Good place to come for good food and short wait times.
- LBLloyd BurgenmeyerNov 6, 20251.0Went there once ordered a pizza 45 minutes later it never showed up showed up a second time and wouldn't you give me a pizza 45 minutes later would not recommend eating at a big size
- KFKalee FigelNov 5, 20251.0I did not go in, I decided to call ahead to see if McDonald's or Pizza ranch was cheaper for 2 adults and 3 kids. Waited about 3 minutes on hold, then a man picked up and asked how he can help. I expressed that I wanted to know the pricing for 2 adults and 3 kids if I were to come in today. He told me word for word "no we are too busy for that at the moment"....I sensed a little attitude so I just told him to have a great day and he goes "yup... you too" and then hung up. Why have a phone number if you can't get any help through it? Why pick up the phone if you're not planning on helping the customer on the other end? And we were excited about it, but looks like we're going to McDonald's now. Ridiculous customer service. Wednesday, Nov 5th @ 3:05pm.
Frequently Asked Questions About Pizza Ranch
What are your buffet hours?
To view current buffet hours for the Kentwood Pizza Ranch restaurant location, please visit our website: https://pizzaranch.com/locations/mi/kentwood/3858-28th-st-se.
How much does your buffet cost?
Lunch buffet pricing is: $15.75, and dinner buffet pricing is: $18.25. Check out website to see our kids pricing and other buffet discounts available: https://pizzaranch.com/locations/mi/kentwood/3858-28th-st-se.
Can I apply for a job online?
Yes! Visit https://careers.pizzaranch.com/index.php?route=product/category&str_id=195&s_id=3 to view and apply for open positions.
Are you hiring?
Visit https://careers.pizzaranch.com/index.php?route=product/category&str_id=195&s_id=3 to view and apply for open positions.
Do you offer alcohol?
Select Pizza Ranch locations offer beer. Please call the restaurant at (616) 251-1400 to confirm.
How much is the delivery fee?
Delivery fees vary by restaurant and by delivery zone. Delivery fees for your address will be listed before completing your order at https://pizzaranchorder.com or you can call your local Pizza Ranch for more information.
Do you offer delivery?
A majority of our locations offer delivery. If you see it in the features list on the webpage: https://pizzaranch.com/locations/mi/kentwood/3858-28th-st-se, this location offers delivery! Please note that locations have different delivery zones, and we may not be able to delivery to your desired address.
Do you offer to-go orders?
Yes, all Pizza Ranch locations offer a to-go menu. Order by phone or online at https://pizzaranchorder.com.
How far do you deliver?
Delivery zones vary by restaurant. Please call your local Pizza Ranch to see if your address falls within our delivery zone.
What payment methods do you accept?
Pizza Ranch accepts cash, debit cards, credit cards, and Pizza Ranch gift cards. Checks are not accepted at most Pizza Ranch restaurants.
Do you take reservations?
Pizza Ranch does not reserve seats in our open dining area, but most Pizza Ranch restaurants have community rooms available for your events, family gatherings, and parties! Please call to learn more and reserve a room.
Can I bring in birthday cake?
Outside food rules vary by locations, so please call your restaurant at (616) 251-1400.
Do you sell gift cards?
Yes! Pizza Ranch sells gift cards in our restaurants and online. Please note that Ranch Rewards loyalty points are only earned on gift card purchases made in the restaurant, not for cards or e-certificates purchased online or through third-party sites and vendors.
Are drinks included in buffet pricing?
Please check out the website. Buffet inclusions are listed above buffet hours and pricing: https://pizzaranch.com/locations/mi/kentwood/3858-28th-st-se.
Is the buffet all you can eat?
Yes, the buffet is all-you-can-eat salad, pizza, chicken, sides and dessert! Product availability can vary by location. If you don’t see your favorite pizza on the buffet, use our Buffet Your Way option by requesting your favorite toppings.
Do you offer fish options during lent?
Menu offerings vary by Pizza Ranch location but some offer a fish option on Fridays during lent. All locations offer meatless pizzas and a full, fresh salad bar every day! Visit our legendary buffet, and we would be happy to accommodate your dietary needs.
Do you offer gluten free pizza?
Yes, we offer a variety of pizza toppings on a gluten-free crust. View our menu options by clicking on the Gluten-Sensitive category: https://pizzaranch.com/menu/pizza.
What types of food can I expect at Pizza Ranch in Kentwood?
Pizza Ranch offers a family-friendly buffet with fresh-made pizzas, The Country's Best Chicken®, hot sides, a salad bar, and legendary desserts including cinnamon streusel Cactus Bread®.
What are the hours of operation for Pizza Ranch Kentwood?
Pizza Ranch Kentwood is open daily from 11:00 AM to 9:00 PM. Holiday hours may vary, such as closing early on December 24 at 3:00 PM or being closed on December 25.
Does Pizza Ranch in Kentwood offer buffet dining?
Yes, the buffet is all-you-can-eat including salad, pizza, chicken, sides, and desserts. You can also request pizzas to be made fresh with your favorite toppings.
Can I place an order for carryout or delivery at Pizza Ranch Kentwood?
Yes, you can order carryout or delivery by phone at (616) 251-1400 or online at https://order.pizzaranch.com. Delivery availability may vary by location.
Are there any job opportunities at Pizza Ranch Kentwood?
Yes, Pizza Ranch is hiring! You can view and apply for open positions online at https://careers.pizzaranch.com.
Does Pizza Ranch Kentwood have a drive-through or curbside pickup?
Yes, this location has a drive-through open daily from 11:00 AM to 9:00 PM and offers curbside pickup for your convenience.
Is Pizza Ranch Kentwood family-friendly and wheelchair accessible?
Yes, Pizza Ranch welcomes families, has a casual attire policy, and offers wheelchair accessible entrance, seating, parking, and restrooms.
What nearby restaurants can I visit before or after dining at Pizza Ranch Kentwood?
Nearby you can find Denny's for breakfast, Red Lobster for seafood, Texas Roadhouse for steakhouse fare, and Olive Garden for Italian dining.
Are there shopping options close to Pizza Ranch Kentwood?
Yes, nearby shopping includes Burlington, Marshalls, Gazelle Sports for sporting goods and shoes, and mattress stores like Jonathan Stevens Mattress.
What services are available near Pizza Ranch Kentwood that customers might find useful?
Near Pizza Ranch, you'll find services such as U-Haul Moving & Storage, Western Union money transfer, and health facilities like ATI Physical Therapy and GR Asian Massage.