Business Details
About
Buffet RestaurantPizza RestaurantChicken RestaurantRestaurantRestaurant Delivery ServiceTake Out RestaurantSalad ShopCatererPizza Ranch
At Pizza Ranch, you’ll enjoy our legendary service in a wholesome, family-friendly setting inspired by the Old West.
Whether you sample our buffet or grab your food to go, you’ll savor every slice of our cravable pizza, every piece of The Country’s Best Chicken®, and every one of our delicious sides and salads.
Don’t see your favorite pizza on the buffet? Just request it and we’ll make it fresh for you—and make sure you get the first slice!
Finally, no trip to The Ranch is complete without our signature cinnamon streusel Cactus Bread®—so be sure to save room!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.1
2,222 reviews
5 stars
1,133
4 stars
537
3 stars
262
2 stars
119
1 star
171
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers praised the fried chicken and pizza, but many noted issues with food freshness and quality, including dry chicken and cold pizza.
Service
While some staff members received high praise for their friendliness and helpfulness, others were criticized for poor service and rudeness.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with the restaurant's overall condition and the state of the buffet.
Atmosphere
The atmosphere was generally described as pleasant, with some customers enjoying the music and family-friendly environment, though others found it lacking.
Management
The new management received positive feedback for improvements, but there were also complaints about management's handling of customer issues.
- BHBrandi Hazen2 days ago4.0Great pizza options and their fried chicken was phenomenal. Pepsi products. Love that you can special order pizzas too. Great option for buffet that ain’t Chinese!!
- TWTina WorrallJan 9, 20265.0We absolutely loved this week's experience at Pizza Ranch. Everything was so clean, the staff was very friendly and the pizza was hot and offered so many great varieties. We unknowingly came on wing night and that was an added bonus. The fries were especially a favorite at our table - so crispy! I loved the salad bar as well, which was well stocked with fresh options. The assistant manager served us our personalized pizza and checked on us several times. I also saw the staff continually bussing tables and attending to the buffet area. Our only disappointment was the Pepsi products rather than Coke because we're diehard Coca Cola fans here. But overall such a fun night and treat for an out of town guest who told us repeatedly how much she enjoyed it.
- JBJim BurnsJan 8, 20262.0Not like it used to be, chicken used to be much better. I suppose this place is ok for some, just not to my liking anymore
- LRLacey RabieJan 7, 20261.077 dollars for no lettuce. Hard crunchy pasta stale chips. Waited for 15 minutes to ask for them to replace. They were slow. We will never be back have had bad experience here before but this one was it. Way to expensive for crappy food and service
- CGCarlos GarciaDec 31, 20251.0The kids were excited about pizza and ice cream, we pay full price and guess what... no ice cream!
Frequently Asked Questions About Pizza Ranch
What are your buffet hours?
To view current buffet hours for the Kentwood Pizza Ranch restaurant location, please visit our website: https://pizzaranch.com/locations/mi/kentwood/3858-28th-st-se.
How much does your buffet cost?
Lunch buffet pricing is: $15.75, and dinner buffet pricing is: $18.25. Check out website to see our kids pricing and other buffet discounts available: https://pizzaranch.com/locations/mi/kentwood/3858-28th-st-se.
Can I apply for a job online?
Yes! Visit https://pizzaranch.com/careers/locations/kentwood-mi to view and apply for open positions.
Are you hiring?
Visit https://pizzaranch.com/careers/locations/kentwood-mi to view and apply for open positions.
Do you offer alcohol?
Select Pizza Ranch locations offer beer. Please call the restaurant at (616) 251-1400 to confirm.
How much is the delivery fee?
Delivery fees vary by restaurant and by delivery zone. Delivery fees for your address will be listed before completing your order at https://pizzaranchorder.com or you can call your local Pizza Ranch for more information.
Do you offer delivery?
A majority of our locations offer delivery. If you see it in the features list on the webpage: https://pizzaranch.com/locations/mi/kentwood/3858-28th-st-se, this location offers delivery! Please note that locations have different delivery zones, and we may not be able to delivery to your desired address.
Do you offer to-go orders?
Yes, all Pizza Ranch locations offer a to-go menu. Order by phone or online at https://pizzaranchorder.com.
How far do you deliver?
Delivery zones vary by restaurant. Please call your local Pizza Ranch to see if your address falls within our delivery zone.
What payment methods do you accept?
Pizza Ranch accepts cash, debit cards, credit cards, and Pizza Ranch gift cards. Checks are not accepted at most Pizza Ranch restaurants.
Do you take reservations?
Pizza Ranch does not reserve seats in our open dining area, but most Pizza Ranch restaurants have community rooms available for your events, family gatherings, and parties! Please call to learn more and reserve a room.
Can I bring in birthday cake?
Outside food rules vary by locations, so please call your restaurant at (616) 251-1400.
Do you sell gift cards?
Yes! Pizza Ranch sells gift cards in our restaurants and online. Please note that Ranch Rewards loyalty points are only earned on gift card purchases made in the restaurant, not for cards or e-certificates purchased online or through third-party sites and vendors.
Are drinks included in buffet pricing?
Please check out the website. Buffet inclusions are listed above buffet hours and pricing: https://pizzaranch.com/locations/mi/kentwood/3858-28th-st-se.
Is the buffet all you can eat?
Yes, the buffet is all-you-can-eat salad, pizza, chicken, sides and dessert! Product availability can vary by location. If you don’t see your favorite pizza on the buffet, use our Buffet Your Way option by requesting your favorite toppings.
Do you offer fish options during lent?
Menu offerings vary by Pizza Ranch location but some offer a fish option on Fridays during lent. All locations offer meatless pizzas and a full, fresh salad bar every day! Visit our legendary buffet, and we would be happy to accommodate your dietary needs.
Do you offer gluten free pizza?
Yes, we offer a variety of pizza toppings on a gluten-free crust. View our menu options by clicking on the Gluten-Sensitive category: https://pizzaranch.com/menu/pizza.
What types of food can I expect at Pizza Ranch in Kentwood?
Pizza Ranch offers a family-friendly buffet with fresh-made pizzas, The Country's Best Chicken®, hot sides, a salad bar, and legendary desserts including cinnamon streusel Cactus Bread®.
What are the hours of operation for Pizza Ranch Kentwood?
Pizza Ranch Kentwood is open daily from 11:00 AM to 9:00 PM. Holiday hours may vary, such as closing early on December 24 at 3:00 PM or being closed on December 25.
Does Pizza Ranch in Kentwood offer buffet dining?
Yes, the buffet is all-you-can-eat including salad, pizza, chicken, sides, and desserts. You can also request pizzas to be made fresh with your favorite toppings.
Can I place an order for carryout or delivery at Pizza Ranch Kentwood?
Yes, you can order carryout or delivery by phone at (616) 251-1400 or online at https://order.pizzaranch.com. Delivery availability may vary by location.
Are there any job opportunities at Pizza Ranch Kentwood?
Yes, Pizza Ranch is hiring! You can view and apply for open positions online at https://careers.pizzaranch.com.
Does Pizza Ranch Kentwood have a drive-through or curbside pickup?
Yes, this location has a drive-through open daily from 11:00 AM to 9:00 PM and offers curbside pickup for your convenience.
Is Pizza Ranch Kentwood family-friendly and wheelchair accessible?
Yes, Pizza Ranch welcomes families, has a casual attire policy, and offers wheelchair accessible entrance, seating, parking, and restrooms.
What nearby restaurants can I visit before or after dining at Pizza Ranch Kentwood?
Nearby you can find Denny's for breakfast, Red Lobster for seafood, Texas Roadhouse for steakhouse fare, and Olive Garden for Italian dining.
Are there shopping options close to Pizza Ranch Kentwood?
Yes, nearby shopping includes Burlington, Marshalls, Gazelle Sports for sporting goods and shoes, and mattress stores like Jonathan Stevens Mattress.
What services are available near Pizza Ranch Kentwood that customers might find useful?
Near Pizza Ranch, you'll find services such as U-Haul Moving & Storage, Western Union money transfer, and health facilities like ATI Physical Therapy and GR Asian Massage.