Pizza Hut

3.8
227 reviews
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Business Details

3128 28th St SE, Kentwood, MI
49512, United States
(616) 942-9944
https://locations.pizzahut.com/mi/kentwood/3128-28th-st-se
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 3128 28th St SE in Kentwood, MI. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Pizza Hut
3128 28th St SE, Kentwood, MI
49512, United States

Hours

Reviews

3.8
227 reviews
5 stars
126
4 stars
29
3 stars
11
2 stars
12
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the pizza for being delicious and well-prepared, although some reported issues with incorrect toppings and cold food.

Service Speed

Customers frequently mentioned slow service, with several reports of long wait times for both dine-in and delivery orders.

Customer Service

Mixed feedback on customer service; while some praised the staff for being friendly and helpful, others reported rude interactions and poor management.

Cleanliness

The cleanliness of the establishment received mixed reviews, with some customers noting a clean dining area while others reported dirty tables.

Order Accuracy

Numerous complaints about incorrect orders, including wrong toppings and missing items, indicating a need for improvement in order accuracy.
  • SS
    Sarah Schmidt
    Nov 17, 2025
    2.0
    Not great at all. Little Caesar’s would have been better. The young lady working the counter was nice though.
  • SH
    Saudin Hodzic
    Nov 16, 2025
    1.0
    Terrible service. I placed an order at 5:30 PM and was told it would be ready in 10–15 minutes. Instead, I waited 45 minutes for a medium pizza and some wings. On top of that, I had three small kids with me, and they were blasting music filled with profanity. I get that young employees want to listen to music — that’s totally fine — but it doesn’t need to be blasted at full volume. I actually had to take the kids back to the car because the place felt more like a nightclub than a family restaurant. Very disappointing experience.
  • BC
    Big country
    Oct 30, 2025
    1.0
    I got sick from there pizza today
  • LL
    LinkNotZelda
    Oct 15, 2025
    5.0
    Awesome pizzas, great delivery. Thanks guys
  • AW
    Adrienne Watson
    Oct 7, 2025
    5.0
    They have bottled drinks. They're Pepsi products so if you like Cola, buy your drink elsewhere. Overall, the food is amazing. They also have a dine in area in this one so they have a drink machine as well. Very respectful staff. Had a little bit of a wait but it was definitely worth it. I ordered the Chicken Bacon Parmesan Pizza Melt and it was definitely 10/10.
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Frequently Asked Questions About Pizza Hut

Looking for great pizza deals in Kentwood, MI?

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Where can you get food delivery in Kentwood, MI?

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