Brand Certified
Panera Bread
4.1(1149 reviews)
Certified by Panera Bread • Mar 01, 2026
Business Details
3770 28th Street SE, Kentwood, MI
49512, United States
Certified by Panera Bread • Mar 01, 2026
(616) 957-1100
Certified by Panera Bread • Mar 01, 2026
https://www.panerabread.com/en-us/cafe/locations/mi/kentwood/3770-28th-street-se
Certified by Panera Bread • Mar 01, 2026
About
Certified by Panera Bread • Mar 01, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Kentwood is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Panera Bread • Mar 01, 2026
Hours
Certified by Panera Bread • Mar 01, 2026
Reviews
4.1
1,149 reviews
5 stars
581
4 stars
307
3 stars
118
2 stars
48
1 star
95
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, particularly with delivery and online orders.
Food Quality
Several reviews highlighted dissatisfaction with food quality, including stale items, poor portion sizes, and lack of freshness.
Customer Service
While some customers praised friendly staff, others experienced rude service and poor management, leading to frustration.
Cleanliness
Multiple reviews mentioned dirty dining areas and bathrooms, indicating a need for better cleanliness standards.
Pricing Concerns
Customers frequently noted that prices were high relative to the quality and portion sizes of the food.
- MDMcKenzie Dickens3 days ago5.0Hmmm bottomless coffee, delicious tea, warm ness.
- MVMatthew Vriesman6 days ago5.0You know this food was so expensive. I don't know what I'm doing with my life when I eat here.
- KBKim BlokDec 27, 20251.0They always forget something at this location. Do not order delivery from here it is rediculous!
- NFnikkie frostDec 8, 20252.0Do better Panera! $22 for a cup of soup and this salad...m that is supposed to have chicken on it
- AAAsh Ash1990Nov 30, 20251.0Came in to get a salad kid had me waiting their while he’s on his phone crappy work ethic not worth the pay learn to work and do your job and your phone shouldn’t even be out your their to work. Fast food places your down fall is the crappy people you hire.
Frequently Asked Questions About Panera Bread
Does Panera Bread Kentwood accept reservations?
No, Panera Bread Kentwood does not accept reservations.
What are the delivery hours for Panera Bread Kentwood?
Panera Bread Kentwood offers delivery daily from 6:00 AM to 9:00 PM, except on Sunday when delivery is available from 7:00 AM to 8:00 PM.
What payment options can I use at Panera Bread Kentwood?
You can pay at Panera Bread Kentwood using American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread Kentwood offer drive-thru and pick-up services?
Yes, Panera Bread Kentwood provides both drive-thru and pick-up services for your convenience.
Can I order online for delivery or rapid pick-up at Panera Bread Kentwood?
Yes, you can order online for delivery or rapid pick-up via their official website or mobile app.
What types of meals are served at Panera Bread Kentwood?
Panera Bread Kentwood serves breakfast, lunch, brunch, and dinner.
What is the dress code at Panera Bread Kentwood?
The dress code at Panera Bread Kentwood is casual.
What nearby restaurants can I visit after dining at Panera Bread Kentwood?
Nearby restaurants include Texas Roadhouse for steak, HoneyBaked Ham Company for sandwiches and delicatessen options, and Pita House for Mediterranean cuisine.
Are there any nearby dental services close to Panera Bread Kentwood?
Yes, Aspen Dental and Motto Clear Aligners are nearby dental and oral care providers you can visit.
What nearby shopping options are available around Panera Bread Kentwood?
Plaza 28 shopping center and Marshalls department store are nearby for a variety of shopping needs.
Brand Certified Facts from Panera Bread
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Certified March 01, 2026Yext Knowledge Graph
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