Business Details
About
Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.
Location
On The Border Mexican Grill & Cantina
3195 28th St SE R-101, Kentwood, MI
49512, United States
Hours
Reviews
4.1
1,410 reviews
5 stars
759
4 stars
355
3 stars
147
2 stars
46
1 star
103
What are people saying?
AI-generated from recent customer reviews
Food Quality
Food quality is inconsistent; some customers enjoyed the flavors while others found it bland or unsatisfactory.
Service Issues
Service is frequently reported as slow or inattentive, with several customers experiencing long waits or poor communication.
Cleanliness
Cleanliness is a concern, particularly in the bathrooms, with reports of unsanitary conditions.
Happy Hour Restrictions
Customers expressed disappointment over happy hour being limited to a restricted area that is not accommodating for those with disabilities.
Positive Experiences
Despite some negative feedback, many customers praised the food and service, highlighting specific servers and enjoyable meals.
- JJJuicyN Jolly (JuicyNJolly)Nov 14, 20255.0First time visiting and I must say I really appreciated everything about my experience. I’m definitely one who will take the advice of previous customers when considering patronizing and let me say their experiences and opinions didn’t disappoint. I did have a small wait time but I’d rather wait until called than to take the risk of eating old food. BUSY = FRESH FOOD imo so a little wait time will gives me a chance to glance the menu. WIN WIN. Shown is what I order, what I paid (fair price for the serving sizes) and what was left. I definitely took that first class flight and landed safely. I will be back 🤩😍🥳💯
- DGDale GNov 1, 20255.0Just went tonight and everything was excellent! A huge improvement over the last few visits. Chips and salsa are the best!
- ACAnna COct 18, 20255.0Very clean, amazing food. Our server was amazing, very sweet and friendly! We both got the build your own, the enchiladas were very flavorful, and melted in your mouth. The tortilla soup was very delicious. It tasted exactly how you'd want it to. And the salad with spicy avocado ranch dressing was so good. Will definitely go back!
- KSKathy SimmonsOct 17, 20253.0Love the service here! Was disappointed that Happy Hour can only be ordered in a restricted area, the bar area, where seating doesn't cater to people with disabilities and /or just uncomfortable conditions for people dealing with aches and pains 😢
- MSMarcos SustaitaOct 7, 20251.0If I could give zero stars, I would. My wife recently visited this establishment and had issues with the waitress, who was initially giving her a hard time When it came to purchasing an alcoholic beverage, my wife presented a temporary paper ID from the state of Texas After reviewing the laws in Michigan we have concurred that the paper ID IS in fact a valid form of identification as long as all the information is correct, we understand the place of business can deny the form of identification per discretion however the manager lied to my wife saying that the in the state of Michigan temporary paper ID’s are not a thing and he can not accept because he could lose their selling license However, as previously stated, after reviewing the laws and legal counsel, the place of business may refuse if they believe the ID is misused or invalid, which could result im loss of license. I see it as the restaurant manager profiling my wife as an underage woman misusing her temporary identification for the purchase of alcohol I would not recommend coming to this place of business if you’re from a different place and want to enjoy a Tuesday drink If they don't have alcohol to sell, why advertise this
Frequently Asked Questions About On The Border Mexican Grill & Cantina
Does On The Border Mexican Grill & Cantina accept reservations?
Yes, On The Border Mexican Grill & Cantina accepts reservations to help you plan your visit.
What are the regular operating hours of On The Border Mexican Grill & Cantina?
The restaurant is open Monday to Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does On The Border offer happy hour specials? If so, when?
Yes, happy hour is available Monday through Friday from 4:00 PM to 7:00 PM, with extended hours on Thursday until 10:00 PM. The restaurant is closed on Saturdays and Sundays for happy hour.
What types of meals are served at On The Border Mexican Grill & Cantina?
They serve lunch, dinner, happy hour specials, and late-night meals.
What services are available for pickup and delivery?
The restaurant offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which payment methods does On The Border accept?
They accept American Express, Cash, Discover, MasterCard, and Visa for payments.
Where is On The Border Mexican Grill & Cantina located?
It is located at 3195 28th St SE R-101, Kentwood, MI 49512, United States.
Are there convenient shopping options near On The Border for visitors?
Yes, visitors can shop at various nearby stores such as J.Jill for women's and designer clothing, Locker Room by Lids for hats, and SNIPES for shoes.
Can I catch a movie near On The Border Mexican Grill & Cantina?
Absolutely, Celebration Cinema Woodland and Phoenix Theatres Woodland Mall are nearby cinemas where you can enjoy a movie before or after your meal.
Are there family-friendly stores near On The Border Mexican Grill & Cantina?
Yes, nearby family-friendly stores include OshKosh B'Gosh for children's clothing and LEGO® Store Woodland Mall offering toys and hobby items.