On The Border Mexican Grill & Cantina

4.2
1426 reviews
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Business Details

3195 28th St SE R-101, Kentwood, MI
49512, United States
(616) 466-7810
https://www.ontheborder.com/locations/woodland-mall
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About

Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.

Location

On The Border Mexican Grill & Cantina
3195 28th St SE R-101, Kentwood, MI
49512, United States

Hours

Reviews

4.2
1,426 reviews
5 stars
770
4 stars
358
3 stars
148
2 stars
46
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and attentive service, with specific mentions of excellent servers like Caleb and Kim.

Food Quality

The food received mixed reviews; while many enjoyed the flavors and portions, some reported issues with food quality and preparation.

Cleanliness

Several reviews highlighted cleanliness in dining areas, but there were also complaints about the state of the bathrooms and overall hygiene.

Management Issues

Some customers expressed concerns about poor management and service consistency, particularly during busy times.

Alcohol Availability

Multiple reviews noted the current lack of a liquor license, which affected the dining experience for those expecting to order alcoholic beverages.
  • JS
    Jeff Smalla
    Jan 6, 2026
    5.0
    Our food was good. Atmosphere was good. Service was fantastic!! Our waitress brought everything we needed just before we were about to ask. It was comical and so excellent!! She did an amazing job. We will definitely return and recommend that you give them a try.
  • SB
    Stephen Bozeman
    Dec 27, 2025
    4.0
    One of our all time favorites. Never disappointed.
  • BM
    Brian Mulkey
    Dec 25, 2025
    5.0
    Food was good. Service was excellent. Missed the Mexican music I expected from a Mexican restaurant.
  • SS
    Shannon Seawood
    Dec 21, 2025
    5.0
    'On The Border' was admittedly not our first choice for lunch, but by a twist of fate (and a lot of available seating), we decided to dine there instead. And I will say, I do not regret it at all. The staff was very friendly and professional from start to finish. We didn't have to wait at all to be seated, and didn't have to wait too long for the food either. The bathroom and dining areas were clean and nice. And on the subject of food, it was quite satisfying. Although the chips were quite salty and the salsa had quite a kick to it, I acknowledge that not everyone (wife included) will be as privy to these as myself. Still, the family enjoyed themselves overall, so this place will be in strong consideration, next time we're in town. Thank you for the great service!
  • AA
    AlwaysHope
    Dec 9, 2025
    5.0
    Great location! Our original plan was to go to the Cheesecake Factory, but it was an hour wait for 2. We were hungry. So we went across the street to On the Border. We were seated right away. Our waitress was very attentive and our food came out very quickly! Delicious as always! This will be on our radar in the future!
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Frequently Asked Questions About On The Border Mexican Grill & Cantina

Does On The Border Mexican Grill & Cantina accept reservations?

Yes, On The Border Mexican Grill & Cantina accepts reservations to help you plan your visit.

What are the regular operating hours of On The Border Mexican Grill & Cantina?

The restaurant is open Monday to Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.