Brand Certified
On The Border Mexican Grill & Cantina
4.2(1436 reviews)
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
Business Details
3195 28th St SE R-101, Kentwood, MI
49512, United States
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
(616) 466-7810
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
https://www.ontheborder.com/locations/woodland-mall
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
About
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
Mexican RestaurantRestaurant
Our day begins making fresh chips & salsa in-house and continues as we fire up your favorite Tex-Mex flavors. Enjoy our family-friendly fare at the restaurant, to-go, or delivered in Irving, TX.
Location
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
On The Border Mexican Grill & Cantina
3195 28th St SE R-101, Kentwood, MI
49512, United States
Hours
Certified by On The Border Mexican Grill & Cantina • Mar 01, 2026
Reviews
4.2
1,436 reviews
5 stars
776
4 stars
359
3 stars
149
2 stars
47
1 star
105
What are people saying?
AI-generated from recent customer reviews
Food Quality
Overall, customers enjoyed the food, highlighting specific dishes like tacos and enchiladas, but some reported issues with food quality and preparation.
Service Experience
Service was frequently praised for being attentive and friendly, though there were several complaints about slow service and management issues.
Cleanliness
While many noted the restaurant was clean, some reviews mentioned unsanitary conditions in the bathrooms and dining areas.
Alcohol Availability
Several customers expressed disappointment regarding the lack of alcohol service due to a suspended liquor license, impacting their overall experience.
Value for Money
Many customers felt the prices were reasonable for the portion sizes and quality of food, especially during happy hour promotions.
- PHPeyton Harris3 days ago1.0Went to lunch on 2/28 and sat at the bar. Ordered our drinks and then ordered our food. Only ones at the bar other than another couple who had already finished their food. Others came in and ordered and noticed they received their food and we still had not. Questioned the bartender, she looked and stated she had forgotten to put in our food orde and said she will have it out quickly. Told her to please remove from our bill as we were not going to wait any longer. Manager offered to box it up for take out, we declined. VERY DISSAPOINTED in the service we received and felt the bartender was not very heartfelt in her apology. She never once asked if we needed anything nor did she notice that we were sitting there a while without our food. Manager did not even offer to comp some of our bill for our drinks that we had. Paid the bill, left no tip and went somewhere else for lunch
- RRRandazzzlerFeb 22, 20262.0Let’s begin by saying our family loves On the Border. But today was not good. I chose here, for my birthday meal. We got sat immediately, waited forever, finally got our server who was definitely overwhelmed. No help from anyone. Our fajitas did not sizzle as they came out and were cold. Yes, cold. Our seat was so sticky we stuck. $80 bill and just was not a good experience. Pre bus your tables.
- CCCherie ChivisFeb 19, 20265.0Great food and atmosphere
- TJterry lenfield jrFeb 12, 20265.0The service we got was AMAZING!!!
- AHAngelic HoustonFeb 10, 20265.0Its been a long time since I've been here. The food was great and our server was super nice and attentive. I'll come back again.
Frequently Asked Questions About On The Border Mexican Grill & Cantina
Does On The Border Mexican Grill & Cantina accept reservations?
Yes, On The Border Mexican Grill & Cantina accepts reservations to help you plan your visit.
What are the regular operating hours of On The Border Mexican Grill & Cantina?
The restaurant is open Monday to Thursday from 11:00 AM to 9:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does On The Border offer happy hour specials? If so, when?
Yes, happy hour is available Monday through Friday from 4:00 PM to 7:00 PM, with extended hours on Thursday until 10:00 PM. The restaurant is closed on Saturdays and Sundays for happy hour.
What types of meals are served at On The Border Mexican Grill & Cantina?
They serve lunch, dinner, happy hour specials, and late-night meals.
What services are available for pickup and delivery?
The restaurant offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Which payment methods does On The Border accept?
They accept American Express, Cash, Discover, MasterCard, and Visa for payments.
Where is On The Border Mexican Grill & Cantina located?
It is located at 3195 28th St SE R-101, Kentwood, MI 49512, United States.
Are there convenient shopping options near On The Border for visitors?
Yes, visitors can shop at various nearby stores such as J.Jill for women's and designer clothing, Locker Room by Lids for hats, and SNIPES for shoes.
Can I catch a movie near On The Border Mexican Grill & Cantina?
Absolutely, Celebration Cinema Woodland and Phoenix Theatres Woodland Mall are nearby cinemas where you can enjoy a movie before or after your meal.
Are there family-friendly stores near On The Border Mexican Grill & Cantina?
Yes, nearby family-friendly stores include OshKosh B'Gosh for children's clothing and LEGO® Store Woodland Mall offering toys and hobby items.
Brand Certified Facts from On The Border Mexican Grill & Cantina
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