Numerous reviews highlighted poor customer service, including rude staff and issues with order accuracy.
Food Quality
Mixed feedback on food quality; while some praised the chicken, others reported bland or poorly prepared meals.
Delivery Issues
Many customers experienced significant delays and problems with delivery, including wrong orders and lack of communication.
Cleanliness
Several reviews mentioned unsanitary conditions and concerns about food handling practices.
Pricing
Customers expressed dissatisfaction with pricing, feeling that the cost did not match the quality of food received.
RL
Regan LaMothe
Mar 14, 2018
3.0
Good Chicken. Dodgy place in the sense it's like being in an area that feels a bit off. The people are friendly, but not super so. I like the chicken. Gizzards are not good. Fish is okay. I give it three stars because the chicken beats KFC hands down. If you're going to Horrocks, (and who wouldn't) give it a try. Probably be better off before 9:00 pm.
MS
Mark Stewart
Mar 5, 2018
3.0
The food: meh- I've had worse- I've had better. It was cooked to order and hot- that takes a bit more time than if its under heat lamps like some chicken places. Placed looked pretty clean. Customer service was poor. Ordered at the counter- I was only person there- another person arrived 10 minutes after my order- he ordered same thing- He got his about 5 minutes before I got mine. I got the clerk's attention to try to get an explanation-- he just said "few more minutes" - I think-- I'm not sure-- I speak English. -- I truly don't think I would have been able to convey to him what he did and why it mattered to me. He seemed very disinterested in customers, or even in thinking. Not going back-- too many places that treat customers with appreciation to bother with these slug heads.
SW
steven wong
Mar 1, 2018
1.0
The worst Fried Chicken I've ever had in Michigan I use old oil
Frequently Asked Questions About New York Fried Chicken
What are the opening hours for New York Fried Chicken?
New York Fried Chicken is open daily from 3 PM to 3 AM, except on Fridays and Saturdays when it is open until 4 AM.
Does New York Fried Chicken offer delivery and in-store pickup services?
Yes, New York Fried Chicken provides both in-store pickup and delivery services.
Where is New York Fried Chicken located?
New York Fried Chicken is located at 4443 Breton Rd SE C, Kentwood, MI 49508, USA.
How can I place an order at New York Fried Chicken?
You can place an order at New York Fried Chicken through their menu website at https://newyorkfriedchickengr.com/menu.
What type of cuisine does New York Fried Chicken serve?
New York Fried Chicken serves fried chicken and fast food cuisine.
What price range does New York Fried Chicken fall into?
New York Fried Chicken is in the 'One' price range category, indicating affordable pricing.
Are there other fast food options near New York Fried Chicken?
Yes, nearby you can find Jet's Pizza, a pizza and fast food restaurant, as well as wingswavekentwood for additional restaurant choices.
What nearby convenience stores or shops can I visit around New York Fried Chicken?
Near New York Fried Chicken, there is a 7-Eleven convenience store and Dollar General discount store for quick shopping needs.
Are there any nearby places for drinks or snacks near New York Fried Chicken?
Yes, nearby you can visit Buddy's Liquor for drinks, Theon Boba Tea and Cafe for bubble tea, and Iorio's Gelato for ice cream and coffee.
Can I combine a visit to New York Fried Chicken with entertainment or services nearby?
Absolutely, after dining you might visit the Great Clips hair salon, check out Glassy Tobacco & Smoke Shop, or enjoy a session at Golden Tiger Kung Fu martial arts club nearby.