New York Fried Chicken

3.4
333 reviews

About

Chicken Restaurant

Location

New York Fried Chicken
4443 Breton Rd SE C, Kentwood, MI
49508, United States

Hours

Reviews

3.4
333 reviews
5 stars
132
4 stars
55
3 stars
39
2 stars
22
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and issues with order accuracy.

Food Quality

Mixed feedback on food quality; while some praised the chicken, others reported bland or poorly prepared meals.

Delivery Issues

Many customers experienced significant delays and problems with delivery, including wrong orders and lack of communication.

Cleanliness

Several reviews mentioned unsanitary conditions and concerns about food handling practices.

Pricing

Customers expressed dissatisfaction with pricing, feeling that the cost did not match the quality of food received.
  • RL
    Regan LaMothe
    Mar 14, 2018
    3.0
    Good Chicken. Dodgy place in the sense it's like being in an area that feels a bit off. The people are friendly, but not super so. I like the chicken. Gizzards are not good. Fish is okay. I give it three stars because the chicken beats KFC hands down. If you're going to Horrocks, (and who wouldn't) give it a try. Probably be better off before 9:00 pm.
  • MS
    Mark Stewart
    Mar 5, 2018
    3.0
    The food: meh- I've had worse- I've had better. It was cooked to order and hot- that takes a bit more time than if its under heat lamps like some chicken places. Placed looked pretty clean. Customer service was poor. Ordered at the counter- I was only person there- another person arrived 10 minutes after my order- he ordered same thing- He got his about 5 minutes before I got mine. I got the clerk's attention to try to get an explanation-- he just said "few more minutes" - I think-- I'm not sure-- I speak English. -- I truly don't think I would have been able to convey to him what he did and why it mattered to me. He seemed very disinterested in customers, or even in thinking. Not going back-- too many places that treat customers with appreciation to bother with these slug heads.
  • SW
    steven wong
    Mar 1, 2018
    1.0
    The worst Fried Chicken I've ever had in Michigan I use old oil

Frequently Asked Questions About New York Fried Chicken

What are the opening hours for New York Fried Chicken?

New York Fried Chicken is open daily from 3 PM to 3 AM, except on Fridays and Saturdays when it is open until 4 AM.

Does New York Fried Chicken offer delivery and in-store pickup services?

Yes, New York Fried Chicken provides both in-store pickup and delivery services.