Brand Certified
McDonald's
2.5(1834 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1700 44th St SE, Kentwood, MI
49508, United States
Certified by McDonald's • Mar 01, 2026
(616) 455-0384
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.5
1,834 reviews
5 stars
343
4 stars
240
3 stars
253
2 stars
209
1 star
789
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with reports of rude and unprofessional staff, long wait times, and incorrect orders.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and food not prepared as requested.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, contributing to a negative dining experience.
Management Issues
Customers expressed concerns about ineffective management, including lack of oversight and poor employee behavior.
Cleanliness
The location was frequently described as dirty, with unsanitary conditions reported in both the dining area and restrooms.
- DHdominion hurt3 days ago1.0Just don’t go it is McDonald’s. Save yourself some time and go somewhere else. I told them I needed my food fresh twice and it didn’t matter because they’re still gonna make it cold. They slow and don’t gaf. To be honest, I don’t even know why I went because I already thought I had made up in my mind that I wasn’t gonna go back there. Mr. Burger is right next door and I still went to McDonald’s for some reason. Smfh
- KNKao NationJan 5, 20261.0They are literally Garbage the manager don't try to help out if yo code dont work and the service is absolutely terrible no matter what time of day
- RARyan AmundsenDec 30, 20253.0Milkshake machine not working
- MHMireya HenningDec 15, 20251.0I frequently go to this location and always get the worst service. Went this morning and in the middle of ordering was told to wait a moment just to be forgotten and never spoken to again. Went to the window for them to tell me they don’t have an order for me. Paid and went to the second window to be accused of not paying after almost being given the wrong food twice. The employees are rude and unprofessional.
- LLLilo LoveDec 8, 20251.0Just left and it was a horrible experience. Staff is extremely rude and argumentative. Instead of replacing old nuggets that were given and politely asked to be replaced, the staff said "they are fresh"closed window and began talking disrespectfully about me. I heard every word! I came inside for the fresh 6pc and a worker tried to approach me aggressively multiple times because I asked for a refund. Mind u i asked over 6 times for a refund after asking for a fresh 6pc 4x!. Do NOT spend your money here! These employees are beyond disrespectful and have zero home training or respect for anyone! Truly ridiculous behavior for "adults".
Frequently Asked Questions About McDonald's
What are the regular operation hours for this McDonald's location in Kentwood, MI?
This McDonald's in Kentwood, MI is open daily from 7:00 AM to 10:00 PM.
During what hours is the drive-thru service available at this McDonald's?
The drive-thru is open every day from 6:00 AM to midnight (12:00 AM).
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 11:30 PM.
What pickup and delivery options does this McDonald's offer?
They offer curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app to order from this McDonald's?
Yes, you can order through the McDonald’s App available on the Apple App Store and Google Play Store.
Does this McDonald's location offer free WiFi and other services?
Yes, services include Drive-Thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where is this McDonald's located?
It is located at 1700 44th St SE, Kentwood, MI 49508, USA.
What are some nearby restaurants I can visit before or after dining at McDonald's?
Nearby restaurants include Tropicala Taste (Caribbean and African cuisine), Load a Spud Potato Bar, and Mr. Burger, another burger joint.
Are there nearby amenities that could be useful when visiting this McDonald's?
Yes, the United States Postal Service and USPS Collection Point are nearby for mailing needs, and Metro by T-Mobile and XFINITY Store by Comcast for telecom services.
What local recreational spots are near this McDonald's?
Bowen Station Park, a local park and sports venue, is nearby for outdoor activities.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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