Brand Certified
Jimmy John's
3.9(260 reviews)
Certified by Jimmy John's • Mar 01, 2026
Business Details
3870 52nd St SE, Kentwood, MI
49512, United States
Certified by Jimmy John's • Mar 01, 2026
(616) 554-2052
Certified by Jimmy John's • Mar 01, 2026
https://locations.jimmyjohns.com/mi/kentwood/sandwiches-1666.html
Certified by Jimmy John's • Mar 01, 2026
About
Certified by Jimmy John's • Mar 01, 2026
Sandwich Restaurant
Location
Certified by Jimmy John's • Mar 01, 2026
Hours
Certified by Jimmy John's • Mar 01, 2026
Reviews
3.9
260 reviews
5 stars
130
4 stars
58
3 stars
21
2 stars
15
1 star
36
What are people saying?
AI-generated from recent customer reviews
Delivery Speed
Many customers reported slow delivery times, often exceeding an hour, which contradicts the brand's promise of 'freaky fast' service.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported rude behavior and unprofessionalism.
Food Quality
The quality of food received varied, with some customers enjoying fresh and delicious sandwiches, while others complained about stale bread and incorrect orders.
Cleanliness
Several reviews highlighted the cleanliness of the location, noting it as a positive aspect of their experience.
Pricing
Customers expressed concerns about high prices relative to the quality and portion sizes of the sandwiches.
- JPJake PhillipsJan 13, 20265.0I go here for lunch a lot
- SSSara SellaDec 30, 20251.0Very unimpressed. Called in a to go 6 sandwich party pack at a few minutes after 10am for Noon pickup. At the register at 12:06 and were told it would be 12 minutes. The staff member closest to the register making sandwiches has their hair down with no hair net. There is also a bearded man in the food prep area without a beard net. It is 12:18 and we haven’t received our order yet.
- EMEvan Martinez-RiosDec 20, 20254.0Everything was good when ordering and it got delivered to my house. They just forgot my avocado on my sanwhich also my friend got very very light Avacado on their sandwich as well :(
- MCMichael CravenSep 25, 20255.0I can't understand all the "this Jimmy johns is slow" comments. I went in at peak lunch hours and was helped in a timely manner and the food arrived shortly after. Friendly staff as well and the food was yummy
- KKKevin KoetsierJul 7, 20164.0Typically Jimmy Johns. Good service and food. Nothing spectacular. Busy during the work week around noon.
Brand Certified Facts from Jimmy John's
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Certified March 01, 2026Yext Knowledge Graph
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