Business Details
About
RestaurantArcadeBar
Welcome to Dave & Buster's in Grand Rapids, your premier spot for food, fun, and entertainment located at 3660 28th Street SE. Discover our outstanding restaurant and sports bar, where you can enjoy delicious chef-crafted meals while watching sports on our high-definition TVs. Dive into our world-class arcade, featuring cutting-edge games, simulators, and exciting virtual reality experiences. Plan your next event with us, whether it’s a birthday bash or a corporate event, and benefit from our customizable event spaces, state-of-the-art technology, and catering services. Join us today and see why Dave & Buster's is the top choice for dining, gaming, sports viewing, and entertainment all in one place.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.1
4,598 reviews
5 stars
2,285
4 stars
1,233
3 stars
561
2 stars
214
1 star
305
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service from staff, highlighting individual employees who went above and beyond.
Food Quality
Feedback on food was mixed; while some enjoyed it, many found it overpriced and of poor quality, with specific complaints about undercooked items.
Game Experience
Customers appreciated the variety of games available, but some expressed disappointment over broken games and the limitations of game passes.
Atmosphere
The atmosphere was described as fun and lively, though some found it too loud for conversation.
Pricing Concerns
Several reviews mentioned high prices for food and games, with some feeling that the value did not match the cost.
- AGAbby G1 day ago1.0Very disappointed. Waiter charged us two times for my meal and wouldn’t fix it. Lots of staff on the food area were disrespectful to our party. Not accommodating at all. The workers in the game area were very helpful and kind though. Spent way to much money , not a good time for us
- BHBrian Hill2 days ago1.0When I walked in, the restaraunt staff greeted me very nicely, but the lady working the front desk looked at me like she was confused why I was there, she was no help at all I’m lucky I had been there before and knew how it all worked! She seemed to be a manager too, no name tag and dressed nicely, watching tik toks while she worked too. The service was awful and my friends dealt with her being short with them also. But other than that it was a decent time, they don’t seem to maintain their games very well as many were broken or dysfunctional, they might be upset at how busy raisin canes is?
- MBMary BrownNov 12, 20255.0It's a good Dave & Buster's! Clean, fun, majority of the games are working and in excellent condition. They switch them out here and there for new games. The food is good quality and service very friendly and helpful. We go to this place when we are looking for something to do on a Wednesday and ready to spend a little money on some fun!
- TBThomas BrownNov 11, 20251.0When I tell you I am so mad !! First off we ordered a kids fish and shrimp and we got a burger ???? Then we got a fish and shrimp combo and I got no shrimp ! Then they won’t answer the phone I called for 20 minutes at 10:20pm no answers this is ridiculous I will not be back! Don’t get to go!! Make sure you look at your food
- TRTasia RushingNov 11, 20255.0We went late and enjoyed the $10 for 10 wings, they were made amazing and even with limited staff, we were taken care of in a positive way. We enjoyed alcohol beverages, although I wish we could've had more the one I had was made well and strong. There's a wide variety of games that I enjoyed and a wide variety of prizes to match. I personally enjoyed the axe throwing game. It wasn't the cheapest experience but they had a bunch of good deals going, it definitely would be worth it for a night out with friends! They also have large TVs are their bar area for those that enjoy watching games over playing them. We will definitely be back soon, we've still got plenty of points left.
Frequently Asked Questions About Dave & Buster's Kentwood
What type of experience can I expect at Dave & Buster's Kentwood?
Dave & Buster's Kentwood offers a premier spot for food, fun, and entertainment, including a restaurant, sports bar, arcade with cutting-edge games, and event spaces.
What are the regular operating hours for Dave & Buster's Kentwood?
The venue is open Monday to Thursday from 11:00 AM to 12:00 AM, Friday and Saturday until 1:00 AM, and Sunday from 10:00 AM to 12:00 AM.
Does Dave & Buster's Kentwood offer happy hour specials?
Yes, happy hours run Monday through Thursday from 4:00 PM to 7:00 PM and again from 10:00 PM to midnight, Friday from 4:00 PM to 7:00 PM, and on Sunday from 10:00 PM to midnight.
Can I order food for pickup or delivery from Dave & Buster's Kentwood?
Yes, Dave & Buster's Kentwood offers no-contact delivery services and takeout options for your convenience.
Is Dave & Buster's Kentwood family-friendly and accessible?
Yes, the venue welcomes children, offers a children's menu, has high chairs available, and is equipped with wheelchair accessible entrances, parking, seating, and restrooms.
Does Dave & Buster's Kentwood have a bar and serve alcoholic beverages?
Yes, they have an onsite bar serving beer, wine, cocktails, and other alcoholic drinks with happy hour specials.
Are reservations required to visit Dave & Buster's Kentwood?
Reservations are accepted but not required, allowing for flexible visit planning.
What social media platforms is Dave & Buster's Kentwood active on?
They are active on LinkedIn, TikTok, YouTube, Facebook, Instagram, and Twitter with handles and URLs provided for each platform.
What are some nearby places I can visit around Dave & Buster's Kentwood?
Nearby spots include Schuil Coffee Company (coffee shop), Trader Joe's (grocery and liquor store), and Broad Leaf Brewery and Spirits (brewery and bar), perfect for a coffee before your visit or drinks afterward.
How can nearby businesses like Plaza 28 or Outback Steakhouse complement a visit to Dave & Buster's Kentwood?
After enjoying games and food at Dave & Buster's, you can explore Plaza 28 shopping center for retail or dine at Outback Steakhouse for an alternative dining experience nearby.
Are there professional services or entertainment options near Dave & Buster's Kentwood?
Yes, nearby are Meyer Music for musical instruments and lessons, and Complete Weddings + Events for event planning, offering diverse experiences around your visit.