Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
3.8
849 reviews
5 stars
354
4 stars
235
3 stars
115
2 stars
45
1 star
100
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff interactions, indicating a significant problem with customer service quality.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or incorrectly prepared items.
Positive Staff Interactions
Despite service issues, several reviews highlighted individual staff members who provided excellent customer service, showing that some employees are making a positive impact.
Inconsistent Experience
Customers noted inconsistencies in service speed and food preparation, leading to frustration and disappointment during visits.
- CLChad LapineDec 20, 20251.0Went thru the drive thru got home and had the order wrong called to tell them was told I ordered wrong went back to store the manager I assume was rude remade order then made rude remarks as we drove away
- JUJim UtrupDec 16, 20254.0Great deals in the app. Always consistent food.
- ARArcadio Garrido RuizDec 7, 20251.0Service sucks..they are way too slow..i was there ..they weren't even busy..and never have my food ..so I leave..never going back to this place..
- ABAnn BrownNov 16, 20251.0I ordered and was missing part of my order. I called and spoke with a female employee explaining my issue. She told me to call the delivery company. I said ok but Arby's packed the food for the delivery person. She said I did not do it. I replied but you answered the phone as a representative of Arby's (I actually said this calmly and nicely as I understood she may not have an idea of my order). She hung up the phone. In attempting to reach Corporate they wanted all my information and when I did not give it t o them they wanted a credit card to charge 5 dollars for helping me. I THINK ARBYS IS NOT CUSTOMER FRIENDLY.
- MHMatt HoleNov 6, 20252.0Wild experience at Arby's. The lady in the back cooking AND taking orders was super nice at least. Extremely under trained staff.