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Arby's

3.9
(908 reviews)
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Business Details

620 44 St Se, Kentwood, MI
49548, United States
(616) 530-0030
http://www.arbys.com/locations/us/mi/kentwood/620-44-st-se/store-6186
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
620 44 St Se, Kentwood, MI
49548, United States

Hours

Reviews

3.9
908 reviews
5 stars
413
4 stars
240
3 stars
131
2 stars
42
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff vary widely, with some praising friendly service while others report rudeness and poor management.

Food Quality

Food quality is inconsistent, with reports of cold, poorly prepared meals and missing items, but some customers enjoyed fresh and hot food.

Wait Times

Long wait times in the drive-thru are frequently mentioned, with some customers expressing frustration over delays.

Cleanliness

The cleanliness of the facility is mixed, with some noting a clean environment while others reported dirty conditions.
  • KA
    Karen Appleton
    3 days ago
    3.0
    The wait was crazy long (very nearly left). Received no receipt. Order was not correct.
  • GA
    Gilbert Aguilar
    3 days ago
    5.0
    Amazing food and fresh. Karla is a hard worker and team leader. My new favorite fast food spot.
  • KD
    Kevin DeJonge
    4 days ago
    1.0
    Stood in an empty line waiting to be serviced and order taken. I was the only person in line. Completely ignored. Someone else came in and stood to the side of the counter and was able to get service. Very irritating all I wanted was a apple turnover.
  • NM
    Nate Mitchell
    Jan 25, 2026
    5.0
    Just an overall great atmosphere right on 44th with wifi... quiet and cozy...
  • KG
    Kitty Geluso
    Jan 12, 2026
    1.0
    Would not recommend. Not only was missing a sandwich they made mine so sloppy I couldn’t even finish it.
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Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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