Dunkin'

Reviews

• CP

  Christina Parent

  Oct 8, 2025
  3.0
  Failed to melt the cheese…….
• NS

  Nicole Savy

  Oct 3, 2025
  2.0
  Please stop adding water to the iced coffees. It leaves it with no taste besides caramel and water.
• LA

  Ladonna Akins

  Oct 1, 2025
  5.0
  Coffee is always delicious & friendly customer service
• AR

  Amber Robertson

  Sep 19, 2025
  1.0
  First time here I mobile ordered a bagel with cream cheese, hashbrowns, and a large refresher. I got a medium refresher and barely any cream cheese and the bagel was not toasted/warm like it was supposed to me. Second time I went no issues without mobile order. Third time second mobile order I got a large refresher which I got this time with a blueberry muffin… the muffin still had uncooked batter In it. I’m pregnant and that’s not really safe as there’s usually egg in said batter. I work next door so this one is convenient for me but I think I won’t be visiting again. Third time definitely wasn’t not the charm.
• CM

  Charleen Metras

  Aug 18, 2025
  1.0
  One of the worst experiences I’ve ever had. My husband and I ordered two donuts and both got breakfast sandwiches. Our donuts were thrown on top each other so now the chocolate on top was all over the bag and donuts. Ok annoying but not a huge deal. I take a bite of my sandwich and I get something g in my mouth that I can’t chew so I spit my bite out and check my sandwich and the paper that separates the cheese slices is in my sandwich So we turn around and go back. My goal this point is just yo be refunded and make them aware of the issue. So a woman greets us, same woman who waited on us.. we hand her the sandwich and tell her there is paper in there, she immediately becomes aggressive and defensive. I felt like I was in the twilight zone when she said “ I don’t need your attitude “ “ you aren’t gonna talk to me like that” just two examples of what she was snappping at me. So we ask for her manager, she tells us she “don’t got one” WHAT??? So after a couple minutes of refusing to get her manager she finally goes and gets someone. Now a man comes to the window.. same attitude. We tell him the issue and he says I’m not giving you your money back when you already received your food. So we explain that we handed her the sandwich and she threw it away. Reluctantly he figures out the refund. We then Asked him who the owner is / who his boss is and he tells us TO GOOGLE IT!!! He refused to tell us!!! We asked him his name and he said Aaron… ok Aaron .. last name?? He said “that’s all you need to know Aaron” I also work customer service and I am appalled at the way we were talked to and treated. I will literally NEVER go to a Dunkin’ Donuts again.

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