Wingstop

3.0
141 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
5911 Gull Rd, Kalamazoo, MI
49048, United States

Hours

Reviews

3.0
141 reviews
5 stars
53
4 stars
12
3 stars
9
2 stars
13
1 star
54

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with undercooked wings, soggy fries, and inconsistent flavors, leading to disappointment.

Service Speed

Numerous reviews highlighted long wait times for food, both for dine-in and takeout orders, often exceeding the estimated times.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, many others reported rude interactions and poor handling of complaints.

Cleanliness and Organization

Several customers noted that the restaurant appeared disorganized and unclean, affecting their overall dining experience.

Overall Experience

While some customers enjoyed the food and service, many expressed dissatisfaction and indicated they would not return due to the numerous issues encountered.
  • SF
    Savion Fredenburgh
    Dec 19, 2025
    2.0
    Waste of money tbh the stay messing up my food
  • JS
    Jacob Sanders
    Dec 15, 2025
    3.0
    I was watching them make my order of 20 wings and they slammed it all into one box, so there was inevitable sauce crossover, not good if you’re splitting with someone else. Also, they didn’t put the sauce on until AFTER they slammed everything into one box. Which means I watched them simply pour the different sauces onto each section of poorly separated wings. This lead to all of my wings being only half-sauced with most of the the sauce simply leaking through the bottom. Wings should always be tossed before boxing, I’m pretty disappointed. The food was still good, but it could have been so much better.
  • MJ
    Mw Jalen
    Nov 13, 2025
    5.0
    Great
  • JW
    Julie Winchester
    Nov 10, 2025
    1.0
    WINGS WERE UNDERCOOKED AND NO SEASONING. THE CHICKEN SANDWICH WAS A FROZEN PATTY. VERY POOR QUALITY. NOT RECOMMENDED
  • SV
    S VanDenHeuvel
    Nov 8, 2025
    4.0
    Good size wings. Mango habanero was not hot at all. The original hot had a really good flavor but not hot. The Bleu cheese dressing was thin and not good for dipping. The website was easy to navigate and food for placing order in advance. I did pay extra for all flats but did not get all flats.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.