When you're in the mood for bold flavors and customizable wings, look no further than . Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Many customers reported issues with undercooked wings, soggy fries, and inconsistent flavors, leading to disappointment.
Service Speed
Numerous reviews highlighted long wait times for food, both for dine-in and takeout orders, often exceeding the estimated times.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, many others reported rude interactions and poor handling of complaints.
Cleanliness and Organization
Several customers noted that the restaurant appeared disorganized and unclean, affecting their overall dining experience.
Overall Experience
While some customers enjoyed the food and service, many expressed dissatisfaction and indicated they would not return due to the numerous issues encountered.
SF
Savion Fredenburgh
Dec 19, 2025
2.0
Waste of money tbh the stay messing up my food
JS
Jacob Sanders
Dec 15, 2025
3.0
I was watching them make my order of 20 wings and they slammed it all into one box, so there was inevitable sauce crossover, not good if you’re splitting with someone else. Also, they didn’t put the sauce on until AFTER they slammed everything into one box. Which means I watched them simply pour the different sauces onto each section of poorly separated wings. This lead to all of my wings being only half-sauced with most of the the sauce simply leaking through the bottom. Wings should always be tossed before boxing, I’m pretty disappointed. The food was still good, but it could have been so much better.
MJ
Mw Jalen
Nov 13, 2025
5.0
Great
JW
Julie Winchester
Nov 10, 2025
1.0
WINGS WERE UNDERCOOKED AND NO SEASONING. THE CHICKEN SANDWICH WAS A FROZEN PATTY. VERY POOR QUALITY. NOT RECOMMENDED
SV
S VanDenHeuvel
Nov 8, 2025
4.0
Good size wings. Mango habanero was not hot at all. The original hot had a really good flavor but not hot. The Bleu cheese dressing was thin and not good for dipping. The website was easy to navigate and food for placing order in advance. I did pay extra for all flats but did not get all flats.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop in Kalamazoo?
Wingstop in Kalamazoo is open daily from 10:30 AM to midnight.
Does Wingstop offer delivery service?
Yes, Wingstop offers delivery including same-day and no-contact delivery options.
Can I place an order for in-store pickup at Wingstop?
Yes, in-store pickup is available during Wingstop's regular operating hours from 10:30 AM to midnight.
Is there a drive-through service available at this Wingstop location?
No, the drive-through service is not available at this Wingstop location on any day of the week.
How can I order Wingstop's menu items online?
You can order online through Wingstop's menu at https://www.wingstop.com/location/wingstop-2502-kalamazoo-mi-49048/menu.
What payment options does Wingstop accept?
Wingstop accepts American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop located?
Wingstop is located at 5911 Gull Rd, Kalamazoo, MI 49048, USA.
Are there any coffee shops near Wingstop where I can grab a drink?
Yes, Biggby Coffee and Beaner's Gourmet Coffee are nearby and great for grabbing a drink before or after your meal at Wingstop.
What other dining options are near Wingstop?
Nearby dining options include Penn Station East Coast Subs, Qdoba, Rollup Ice Cream & Tea, Applebee's Grill + Bar, Arby's, and Taco Bell, offering a variety of cuisines you might enjoy.
Are there convenient stores or services close to Wingstop?
Yes, Walgreens pharmacy, Wild Bill's Tobacco, and Walmart Grocery Pickup and Delivery are close by for convenience shopping and services.