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Wingstop

2.5
(157 reviews)

Business Details

5021 W. Main St., Kalamazoo, MI
49009, United States
(269) 263-2969
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Kalamazoo W. Main St.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
5021 W. Main St., Kalamazoo, MI
49009, United States

Hours

Reviews

2.5
157 reviews
5 stars
48
4 stars
7
3 stars
2
2 stars
14
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for food, incorrect orders, and poor customer service experiences.

Food Quality

While some customers enjoyed the food, many complained about soggy wings, incorrect flavors, and overall inconsistency in food preparation.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty floors and unkempt staff.

Staff Behavior

There were numerous complaints about staff being inattentive, unprofessional, and sometimes rude.
  • AH
    Alaa Harb
    2 days ago
    1.0
    “Bad treatment from the staff in a disgusting way.”
  • KZ
    Kate Z
    Feb 6, 2026
    1.0
    Terrible service, very slow! Phone in order. 13 minutes to be ready but I waited for 30!
  • ML
    Mason Lovegrove
    Jan 31, 2026
    4.0
    The food is great! I just wish the food was made faster.
  • WD
    Weston DoesThings
    Jan 28, 2026
    1.0
    Gave me the wrong change and watched my sandwich sit in the fryer basket for 15 minutes.
  • AB
    Amber Benny
    Jan 25, 2026
    1.0
    My wings always have barely any sauce on them I pay for all that's and almost never get all flats always forget my ranch the people that work here are nice but when I order from here I am usually on break or going to work and don't have time to go back and have my order corrected

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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