Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,378 reviews
5 stars
470
4 stars
312
3 stars
244
2 stars
108
1 star
244
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling unwelcome and dissatisfied with the service.
Food Quality
Several customers reported issues with food freshness and quality, including cold, old, or improperly prepared items.
Order Accuracy
A significant number of reviews mentioned incorrect or incomplete orders, leading to frustration among customers.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area and restrooms, contributing to a negative overall experience.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food at certain times, indicating inconsistency in service.
- GGGlennDec 29, 20251.0Asked for no mayo on my Daves Single. Guess what was on my Daves Single. I used to work fast food. Is it that hard to follow a simple request?
- KKkzroadglideDec 10, 20253.0Drive thru staff very rude, and not at all interested in customer satisfaction. Will not stop at this Wendy's again. If you feel the job is beneath you, please find somewhere else to work and stop being rude to customers.
- BCBrandon CarpenterDec 6, 20252.0food was good service wasn't bad besides I asked for a couple chilli sauces and they wanted to charger me 50 cent per pack couldn't even get one even though I spent 10 bucks on food but I went to Wendy's across town the other day and didn't charge me I spent probably 14 dollars then but come on I worked for Wendy's we always gave chilli sauce at least one per item if asked definitely will not come back to this store when there are many more I can go to lol
- MMmarylynNov 19, 20251.0Ill give it a zero star food wasn’t fresh and i went around lunch rush you would think they serve fresh food nuggets was doughy and old i wouldn’t give it to my dog if i had one
- RRRhonda RyndNov 1, 20254.0Gentleman at the window was friendly. His name was Will. He wanted to charge us $6 each for extra napkins. He was just kidding. I asked for fries with no salt, they were salted. The friendliness made up for it.
Frequently Asked Questions About Wendy's
Is West Main #8 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-through at 5455 West Main St.?
The drive-through is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does Wendy's at 5455 West Main St. offer breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast items through their app or website.
Can I order Wendy's food for delivery near Kalamazoo, MI?
Delivery is available where offered. Check availability by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
What payment methods can I use at Wendy's on West Main St.?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I provide feedback or contact Wendy's at 5455 West Main St.?
You can contact their Customer Care team via live chat or call 888-624-8140. To reach this location directly, call (269) 381-1280. You may also participate in Wendy's Customer Satisfaction Survey online.
Where can I find the menu and pricing for this Wendy's location?
Menu and pricing are available online at order.wendys.com or through the mobile app by selecting the Kalamazoo West Main St. location.
Are there any other fast food restaurants near Wendy's at 5455 West Main St.?
Yes, nearby fast food options include Burger King, McDonald's, Long John Silver's, Steak 'n Shake, and Chipotle Mexican Grill, offering a variety of dining choices near Wendy's.
What other dining options are close to Wendy's that I can visit?
In addition to other fast food places, you can visit Chocolate Thunder for chocolates and candy, Texas Corral for steakhouse dining, and Showtimes Entertainment Diner for casual dining experiences.
Are there services nearby that I can use before or after dining at Wendy's?
Yes, nearby services include PetSmart Grooming for pet care, Miller Chiropractic Clinic for health needs, and Brumley & Co. Hair Studio for beauty treatments.
Does Wendy's at 5455 West Main St. have a casual dress code and what meals do they serve?
Wendy's has a casual dress code and serves breakfast, lunch, and dinner meals.