Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on service quality, with some praising friendly staff while others reported rudeness and poor customer interactions.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a significant issue with order accuracy.
Food Quality
Food quality is inconsistent, with some customers enjoying their meals while others reported cold, stale, or poorly prepared food.
Cleanliness
Multiple reviews highlighted poor cleanliness in the dining area and restrooms, contributing to a negative dining experience.
Speed of Service
Service speed varies, with some customers experiencing long waits while others noted quick service.
JG
josiah gonyer
Nov 4, 2025
5.0
Gave me lots of napkins.
RR
Rhonda Rynd
Nov 1, 2025
4.0
Gentleman at the window was friendly. His name was Will. He wanted to charge us $6 each for extra napkins. He was just kidding. I asked for fries with no salt, they were salted. The friendliness made up for it.
QM
Quyen Mellado
Oct 5, 2025
1.0
Terrible and disappointing. Ordered a kid’s meal and had no toy. When asked, was told they ran out. Did you not think to tell me when I order it?
AJ
Average Joe
Sep 29, 2025
5.0
Excellent service at the drive-through today! I’m glad you actually have people with a personality. Yes we notice. This was roughly 5 PM Monday, 29 September.
TS
Tim Staggs
Aug 31, 2025
5.0
Best service I’ve had at a fast food restaurant in years. Friendly! Accommodating. So pleasant! Nice to see this in a society where you don’t much!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kalamazoo, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kalamazoo, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (269) 381-1280.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does West Main #8 Wendy’s serve breakfast?
Yes, this Wendy’s location in Kalamazoo, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through at 5455 West Main St.?
The drive-through is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does Wendy's at 5455 West Main St. offer breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast items through their app or website.
Can I order Wendy's food for delivery near Kalamazoo, MI?
Delivery is available where offered. Check availability by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
What payment methods can I use at Wendy's on West Main St.?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I provide feedback or contact Wendy's at 5455 West Main St.?
You can contact their Customer Care team via live chat or call 888-624-8140. To reach this location directly, call (269) 381-1280. You may also participate in Wendy's Customer Satisfaction Survey online.
Where can I find the menu and pricing for this Wendy's location?
Menu and pricing are available online at order.wendys.com or through the mobile app by selecting the Kalamazoo West Main St. location.
Are there any other fast food restaurants near Wendy's at 5455 West Main St.?
Yes, nearby fast food options include Burger King, McDonald's, Long John Silver's, Steak 'n Shake, and Chipotle Mexican Grill, offering a variety of dining choices near Wendy's.
What other dining options are close to Wendy's that I can visit?
In addition to other fast food places, you can visit Chocolate Thunder for chocolates and candy, Texas Corral for steakhouse dining, and Showtimes Entertainment Diner for casual dining experiences.
Are there services nearby that I can use before or after dining at Wendy's?
Yes, nearby services include PetSmart Grooming for pet care, Miller Chiropractic Clinic for health needs, and Brumley & Co. Hair Studio for beauty treatments.
Does Wendy's at 5455 West Main St. have a casual dress code and what meals do they serve?
Wendy's has a casual dress code and serves breakfast, lunch, and dinner meals.