Brand Certified
Wendy's
3.5(1379 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
5455 West Main St., Kalamazoo, MI
49009, United States
Certified by Wendy's • Mar 01, 2026
(269) 381-1280
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/mi/kalamazoo/5455-west-main-st
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.5
1,379 reviews
5 stars
470
4 stars
313
3 stars
244
2 stars
108
1 star
244
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some items being cold, stale, or improperly prepared.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and slow service.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms.
Staff Friendliness
While some reviews praised friendly staff, many others reported rudeness and lack of professionalism.
- MGmdg_45 GamingFeb 24, 20264.0I ordered the cheesy burger it was really good, I also got a spicy chicken sandwich which I still believe is one of the best chicken sandwiches from a fast food spot....the fries didn't really have any salt or seasoning but they was still okay....I enjoyed the food
- AMApril MasonFeb 15, 20261.0Went inside to orders and we ordered a son of a bacoaider with no cheese and we got no bacon with cheese. We also ordered a regular chicken sandwich meal and got a spicy chicken sandwich. Fries were not cooked. Food was awful and the whole place looked dirty. The crew was touching everything with the gloves on cross contaminating the food. Someone’s going to get sick! Go Reviews somewhere else.
- RIRyan IsmayJan 30, 20265.0Hard working staff! Friendly!
- GGGlennDec 29, 20251.0Asked for no mayo on my Daves Single. Guess what was on my Daves Single. I used to work fast food. Is it that hard to follow a simple request?
- KKkzroadglideDec 10, 20253.0Drive thru staff very rude, and not at all interested in customer satisfaction. Will not stop at this Wendy's again. If you feel the job is beneath you, please find somewhere else to work and stop being rude to customers.
Frequently Asked Questions About Wendy's
Is West Main #8 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-through at 5455 West Main St.?
The drive-through is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does Wendy's at 5455 West Main St. offer breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast items through their app or website.
Can I order Wendy's food for delivery near Kalamazoo, MI?
Delivery is available where offered. Check availability by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
What payment methods can I use at Wendy's on West Main St.?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I provide feedback or contact Wendy's at 5455 West Main St.?
You can contact their Customer Care team via live chat or call 888-624-8140. To reach this location directly, call (269) 381-1280. You may also participate in Wendy's Customer Satisfaction Survey online.
Where can I find the menu and pricing for this Wendy's location?
Menu and pricing are available online at order.wendys.com or through the mobile app by selecting the Kalamazoo West Main St. location.
Are there any other fast food restaurants near Wendy's at 5455 West Main St.?
Yes, nearby fast food options include Burger King, McDonald's, Long John Silver's, Steak 'n Shake, and Chipotle Mexican Grill, offering a variety of dining choices near Wendy's.
What other dining options are close to Wendy's that I can visit?
In addition to other fast food places, you can visit Chocolate Thunder for chocolates and candy, Texas Corral for steakhouse dining, and Showtimes Entertainment Diner for casual dining experiences.
Are there services nearby that I can use before or after dining at Wendy's?
Yes, nearby services include PetSmart Grooming for pet care, Miller Chiropractic Clinic for health needs, and Brumley & Co. Hair Studio for beauty treatments.
Does Wendy's at 5455 West Main St. have a casual dress code and what meals do they serve?
Wendy's has a casual dress code and serves breakfast, lunch, and dinner meals.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website