Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Many customers reported poor customer service, including rude staff and long wait times.
Smoothie Quality
While some customers enjoyed the smoothies, others noted issues with blending and quality.
Order Accuracy
Numerous reviews mentioned incorrect orders and missing items, leading to customer dissatisfaction.
Cleanliness
Some customers commented on cleanliness issues, particularly regarding the environment and bathrooms.
Staff Friendliness
Despite negative experiences, several reviews highlighted friendly staff members who provided good service.
KC
Kavia Couvillion
Dec 9, 2025
5.0
Love this place :)
MS
mondrea sims
Nov 28, 2025
1.0
I come to this location pretty often because I live in the area and for a while it was great. The customer service has gotten so poor it’s extremely scary I’m worried for the owner I had to come and make a review because of the constant attitudes from a lot of the employees messing up your orders and getting an attitude when you speak up & they have to remake it, or simply not remaking it also using your points without actually asking you first the list goes on. I would suggest if you’re going to go to Tropical Smoothie in Kalamazoo go yo the one on Westmain they are a little more better when it comes to customer service.
AR
Anna Rickstad
Oct 25, 2025
3.0
I ordered an Apple pie paradise smoothie, it wasn’t blended very well. There were pieces of ice and chunks of apple and it tasted nothing like it should. Very disappointing.
FF
FIN-1510
Sep 23, 2025
1.0
Poor communication via staff
DC
D'Nisha Channey
Sep 8, 2025
5.0
Husband an I got 2 smoothies and both were amazingly good! Friendly service and not long of a wait although they were not busy the day we went in.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.
What pickup and delivery services are available at Tropical Smoothie Cafe?
Can I order ahead using an app for pick up at Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie app or online for in-cafe pickup, curbside, or delivery.
What payment options does Tropical Smoothie Cafe accept?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
What kind of food and beverages does Tropical Smoothie Cafe offer?
They offer fresh made-to-order smoothies, wraps, flatbreads, bowls, acai bowls, salads, quesadillas, and desserts including gluten-free and vegan options.
What is the address of Tropical Smoothie Cafe in Kalamazoo?
Tropical Smoothie Cafe is located at 5455 Gull Road, Suite A, Kalamazoo, MI 49048, USA.
Are there any nearby dining options to Tropical Smoothie Cafe?
Yes, nearby dining options include Bangkok Flavor (Thai restaurant), Hungry Howie’s Pizza (pizza restaurant), Subway (sandwich shop), Little Caesars Pizza, Big Boy (American restaurant), and Los Amigos Mexican Restaurant.
What nearby services or shops can I visit near Tropical Smoothie Cafe?
Nearby services include The UPS Store 4830 for printing and packing, Verizon and AT&T stores for mobile phones, Lea’s Hair Salon and BoRics Hair Care for beauty services, and Drive & Shine Car Wash and Oil Change for automotive needs.
Can I visit any nearby health or fitness spots when I come to Tropical Smoothie Cafe?
Yes, guests can visit Gull Road Fit Body Boot Camp gym, Ivy Rehab Physical Therapy, or Camp Quality USA community services nearby before or after their meal.