Tropical Smoothie Cafe

4.0
182 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
5455 Gull Road, Kalamazoo, MI
49048, United States

Hours

Reviews

4.0
182 reviews
5 stars
111
4 stars
30
3 stars
6
2 stars
7
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness and service quality, with some praising helpful employees while others report rudeness and poor communication.

Smoothie Quality

Generally positive feedback on the taste and quality of smoothies, though some customers noted issues with blending and consistency.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness and Environment

Some customers appreciated the cleanliness of the location, while others mentioned unpleasant odors and a need for better maintenance.

Wait Times

Customers reported long wait times for orders, particularly during busy periods or when staff appeared distracted.
  • AR
    Anna Rickstad
    Oct 25, 2025
    3.0
    I ordered an Apple pie paradise smoothie, it wasn’t blended very well. There were pieces of ice and chunks of apple and it tasted nothing like it should. Very disappointing.
  • FF
    FIN-1510
    Sep 23, 2025
    1.0
    Poor communication via staff
  • DC
    D'Nisha Channey
    Sep 8, 2025
    5.0
    Husband an I got 2 smoothies and both were amazingly good! Friendly service and not long of a wait although they were not busy the day we went in.
  • TN
    Tina Newman-Lock
    Aug 14, 2025
    5.0
    Taylor the general Manager at Gull Road was amazing and helpful making a mistake turn into a blessing. Thank you Taylor!!
  • MM
    madalin
    Aug 8, 2025
    1.0
    Rude staff. Curbside is not curbside you have to go and get it. Not sure why I am tipping someone to not bring my food to me and force me to bring my car seat bound child back and forth to the car 3 times to get my order.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.