Tropical Smoothie Cafe

4.0
184 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
5455 Gull Road, Kalamazoo, MI
49048, United States

Hours

Reviews

4.0
184 reviews
5 stars
113
4 stars
29
3 stars
6
2 stars
7
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times.

Smoothie Quality

While some customers enjoyed the smoothies, others noted issues with blending and quality.

Order Accuracy

Numerous reviews mentioned incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

Some customers commented on cleanliness issues, particularly regarding the environment and bathrooms.

Staff Friendliness

Despite negative experiences, several reviews highlighted friendly staff members who provided good service.
  • KC
    Kavia Couvillion
    Dec 9, 2025
    5.0
    Love this place :)
  • MS
    mondrea sims
    Nov 28, 2025
    1.0
    I come to this location pretty often because I live in the area and for a while it was great. The customer service has gotten so poor it’s extremely scary I’m worried for the owner I had to come and make a review because of the constant attitudes from a lot of the employees messing up your orders and getting an attitude when you speak up & they have to remake it, or simply not remaking it also using your points without actually asking you first the list goes on. I would suggest if you’re going to go to Tropical Smoothie in Kalamazoo go yo the one on Westmain they are a little more better when it comes to customer service.
  • AR
    Anna Rickstad
    Oct 25, 2025
    3.0
    I ordered an Apple pie paradise smoothie, it wasn’t blended very well. There were pieces of ice and chunks of apple and it tasted nothing like it should. Very disappointing.
  • FF
    FIN-1510
    Sep 23, 2025
    1.0
    Poor communication via staff
  • DC
    D'Nisha Channey
    Sep 8, 2025
    5.0
    Husband an I got 2 smoothies and both were amazingly good! Friendly service and not long of a wait although they were not busy the day we went in.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the dine-in hours for Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday.