Taco Bell

3.1
1970 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5013 W Main in Kalamazoo. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5013 W Main, Kalamazoo, MI
49009, United States

Hours

Reviews

3.1
1,970 reviews
5 stars
579
4 stars
358
3 stars
337
2 stars
159
1 star
537

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and dismissive service, with many experiences highlighting long wait times and incorrect orders.

Food Quality

Several reviews mentioned poor food quality, including incorrect items, missing ingredients, and instances of food poisoning.

Cleanliness

The establishment was often described as dirty, with complaints about unsanitary conditions in the dining area and restrooms.

Management Issues

Many customers expressed concerns about management practices, including staff behavior and operational decisions that negatively impacted service.

Inconsistent Availability

Customers noted frequent issues with menu items being unavailable and inconsistent service hours, particularly regarding drive-thru and lobby operations.
  • RR
    Rebecca Roberts
    1 day ago
    1.0
    Literally the worst taco bell in Kalamazoo.
  • SR
    Stephanie Richmond
    2 days ago
    1.0
    What’s the point of accepting cash if you don’t have change to break said cash! I tried to order 20$ in food and handed the cashier a $100 bill, she then gave ppl my bill to a manager who stated loud enough for me to hear “we don’t have enough change to break a $50 let alone a $100” if that the case stop accepting cash then??! Make no sense!! Waste of my damn time and I was hungry??!!!!
  • RP
    Rowan Palmer
    Nov 11, 2025
    5.0
    Food was really fresh, place was clean. I hung out for a while doing some work and the employees all seemed really nice and in good spirits. Love to see it🤙music was great too
  • PP
    pocketpc_
    Nov 7, 2025
    1.0
    Terribly slow service. Westnedge and 9th St locations are way better, avoid this one.
  • BC
    Brian Casey
    Oct 23, 2025
    1.0
    Literally the worst taco bell ive eve been to. 2nd time late. They told us door dash or cash, so we left to het cash, comeback and apparently they're serving everybody again. Straight up trash al the way around

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 5013 W Main in Kalamazoo?

Taco Bell at 5013 W Main in Kalamazoo is open daily from 9:00 AM to 3:00 AM, with extended hours until 4:00 AM on Thursdays and Fridays.

Does this Taco Bell location offer drive-through service?

Yes, this location offers drive-through service with hours from 9:00 AM to 3:00 AM on most days and until 4:00 AM on Thursdays and Fridays.