Mexican RestaurantRestaurantTaco RestaurantBurrito RestaurantTex-Mex RestaurantCatererFast Food RestaurantTake Out RestaurantBox Lunch SupplierLatin American Restaurant
QDOBA is a modern fast-casual restaurant with a warm, inviting atmosphere with freshly prepared, customizable Mexican-inspired cuisine. Visit QDOBA if you are looking for a family-friendly Mexican restaurant offering flavors everyone will love. Enjoy made-to-order burritos, bowls, quesadillas, nachos, tacos and more - all made with quality ingredients, including flame-grilled adobo chicken & steak, slow-cooked brisket birria, and fajita veggies. Whether you’re dining in, picking up, or catering your next event, build your entrée exactly how you want with flavorful salsas and toppings like hand-crafted guacamole and famous 3-Cheese Queso. Stop by QDOBA today or order online for pickup or delivery to enjoy the best Mexican food in town.
Feedback on staff performance is mixed; while some customers praised friendly service, many reported rude or unprofessional behavior, particularly from management.
Food Quality
The quality of food received mixed reviews, with some customers enjoying their meals while others complained about blandness, incorrect orders, and unsanitary conditions.
Cleanliness
Multiple reviews highlighted issues with cleanliness, noting dirty tables and floors, as well as unsanitary food handling practices.
Order Fulfillment
Many customers experienced significant delays with online orders, missing items, and incorrect orders, leading to frustration.
Atmosphere
The restaurant's atmosphere was described as uninviting and lacking warmth, with some customers noting uncomfortable seating and a chaotic environment.
MK
Marcus Kiste
3 days ago
2.0
While the food itself was good, my experience was severely let down by the overall cleanliness of the restaurant. The service felt rushed, but the real issue was the state of the restaurant. The floors were covered in dirt, food crumbs, and random trash. Not a single table had been cleaned properly — every table had leftover food from previous customers, and it looked like they hadn't been wiped down in weeks. I ended up cleaning my own table before sitting down, which is never something I should have to do.
The worst part was the area where utensils, napkins, and condiments are kept. It was filthy under there, with trash piled up so high that it was clear it hadn't been cleaned in months, if ever. It raises serious concerns about the hygiene standards of the kitchen too, and that's something that should not be overlooked in any restaurant.
The bathroom was pretty concerning also relating to how long it has been since that area has been cleaned also.
Would I come back? Probably not. If a restaurant can't manage the basics like cleanliness, it’s hard to trust the overall level of care they put into their food and kitchen. Hopefully, this location addresses its cleanliness issues, but for now, it’s hard to recommend.
JW
Jesse Wyman
Nov 7, 2025
1.0
If I could give them a 0 I would. The last couple times I have stopped in here the rice is always undercooked and they always act like they can’t do anything about it. The service is always poor everyone acts like they don’t even want to help you. The drink machine has been down for like 2 months, but they will sell you a drink anyways knowing the machine is broke. All in all just a terrible place to spend your money.
MB
Michael Baird
Nov 7, 2025
5.0
Staff was patient and helpful
Great food
KK
kparker
Nov 4, 2025
1.0
Ordered online. Service was super slow (11/4/25). I arrived 10 minutes after target time for the food being ready. It was not a busy night and I had to wait an additional 45 minutes. Very disappointed with the service.
MR
Megan Rahall
Nov 1, 2025
1.0
Haven’t been here since the beginning of the year, when I got food poisoning. I decided to give them another chance since they were offering BOGO entrées for Halloween.
Upon walking in, the line worker was leaned back against the counter on her phone. While serving us, her coworker was trying to wash and clean the line around her, and she seemed visibly irritated any time someone tried to restock or tidy up. It honestly felt like we were interrupting her break.
Half the food options were out — multiple proteins, guacamole, and more. Each time we asked for something, the response was just “No,” with no attempt to check the back or offer an alternative.
This location is seriously lacking on every level — customer service, cleanliness, and basic food availability. Definitely do not recommend.
Frequently Asked Questions About QDOBA Mexican Eats
Is this QDOBA open today?
QDOBA's hours vary by location and can change due to holidays or events. For the most up-to-date hours, check our website or call the restaurant. If closed, you can find another open QDOBA by using the site locator. This ensures you always know the best time to visit or place large catering orders.
What time does this QDOBA close?
To find out what time this QDOBA closes today, for dine-in, to-go, or delivery, click on the "Visit Website" link in Google Maps (above) and look for the hours of operation near the address. If the closing time is still unclear, try calling the phone number listed above to contact the restaurant directly and ask about our hours.
Does this QDOBA offer takeout or to go?
Yes, this QDOBA offers takeout, to-go, and pickup orders. You can place your order through the QDOBA app or website by clicking on the "Order Now" button and selecting "Pickup." Choose your preferred pickup time and the location where you'd like to pick up your order. When the time comes, your meal should be ready and waiting for you to take it home!
What time does this QDOBA open?
QDOBA locations typically open around 10:30 am or 11:00 am, but hours may vary by location. To find out when this specific QDOBA opens for dine-in today or tomorrow, it's best to check our webpage or Google Maps listing for the most up-to-date information on our opening hours.
Does this QDOBA offer a gluten-free menu?
QDOBA offers gluten-friendly options but can't guarantee a gluten-free environment due to cross-contamination risks. Some gluten-friendly choices include salads, bowls and proteins. Ask the manager before ordering to check regarding any severe allergies.
Does this QDOBA offer vegan or vegetarian options?
QDOBA offers vegan and vegetarian options, including beans, rice, veggies, and various salsas. Vegans should avoid menu items including cheese and sour cream, but the Fajita Veggie Post-Workout Bowl is a perfect choice for anyone following a vegan lifestyle. Inform staff of dietary needs to minimize cross-contamination.
Does this QDOBA take reservations?
QDOBA doesn't take reservations, but instead caters to walk-ins for quick, casual dining. For large groups or special requests, call ahead to speak with the manager for arrangements.
Are restaurant jobs available at this QDOBA? If so, how much do they pay and what is the age limit?
"Yes, this QDOBA may have open job positions.
Check https://www.qdoba.com/join-the-qdoba-team for potential openings.
To apply for a job at QDOBA, visit our careers page. You can easily search and apply for various positions, from entry-level to management. Our careers portal provides detailed job descriptions, required qualifications, and the application process. Simply fill out the form for the desired position and submit it online. Good luck!"
Does this QDOBA offer delivery?
QDOBA offers delivery through the QDOBA app or through DoorDash and Uber Eats. Availability varies by location. Check our website or app for delivery options. Payments are made online; cash isn't accepted. Fees and minimums apply, with occasional promotions. Delivery radius and hours may differ from in-restaurant.
Does this QDOBA take Apple Pay, Google Pay, or Other Touch-Free Payments?
QDOBA accepts touch-free payments like Apple Pay and Google Pay at many locations, but availability varies. Check our website, app or and ask a team member for accepted methods. Note: Online orders may be limited to cards or gift cards. Confirm with the restaurant for current options.
Is this QDOBA open on Thanksgiving?
Most QDOBA restaurants are closed on Thanksgiving Day in the U.S. although there are some exceptions. We recommend calling your location ahead of time to confirm holiday hours.
Does this QDOBA offer a Keto or high-protein menu?
QDOBA offers keto-friendly meals like burrito bowls without rice or beans, adding protein, lettuce, salsa, cheese, and guac. Salads and taco bowls are low-carb choices. Guests can customize as they wish to accommodate keto or high-protein diets.
What are the regular operating hours of QDOBA Mexican Eats in Kalamazoo?
QDOBA in Kalamazoo is typically open from 10:30 AM to 11:00 PM Monday through Saturday, and from 10:30 AM to 10:00 PM on Sundays. Hours may vary for holidays.
Is QDOBA Mexican Eats open on major holidays like Thanksgiving?
Most QDOBA locations, including the Kalamazoo one, are closed on Thanksgiving Day. It's recommended to call ahead to confirm holiday hours for specific dates.
Does this QDOBA offer takeout and delivery services?
Yes, QDOBA at 5901 Gull Rd offers takeout and delivery through the QDOBA app, DoorDash, and Uber Eats. Availability and delivery options may vary, so check online or call the restaurant.
Are there vegan and vegetarian menu options available at QDOBA Mexican Eats?
Yes, QDOBA provides vegan and vegetarian options such as beans, rice, veggies, and salsas. Customers should inform staff of dietary needs to minimize cross-contamination.
Can customers pay with Apple Pay or Google Pay at QDOBA Mexican Eats?
QDOBA accepts touch-free payments including Apple Pay and Google Pay at many locations, though availability varies. It's best to confirm with the Kalamazoo location directly.
Does QDOBA in Kalamazoo accept reservations or cater for large groups?
QDOBA does not take reservations but welcomes walk-ins. For large groups or special requests, it's advised to call ahead and speak with the manager.
Is there gluten-free food available at QDOBA Mexican Eats?
QDOBA offers gluten-friendly options like salads and bowls but cannot guarantee a gluten-free environment due to cross-contamination risks. Customers with severe allergies should check with the manager before ordering.
What nearby places can I visit around QDOBA at 5901 Gull Rd?
Near QDOBA, you can visit Great Clips for hair care, Rollup Ice Cream & Tea for dessert, or Biggby Coffee if you're looking for a coffee shop. These places provide convenient options before or after your meal.
Are there other dining options close to QDOBA Mexican Eats?
Yes, nearby dining options include Wingstop for chicken wings, Penn Station East Coast Subs for sandwiches, Applebee's Grill + Bar for American cuisine, and Taco Bell for quick Mexican-style fast food.
How can nearby businesses help enhance my visit to QDOBA in Kalamazoo?
Nearby services like Walgreens for pharmacy needs or Arbor Financial Credit Union for banking can be conveniently combined with your visit to QDOBA, making errands and dining more efficient.