QDOBA Mexican Eats

3.7
857 reviews

About

Mexican RestaurantRestaurantTaco RestaurantBurrito RestaurantTex-Mex RestaurantCatererFast Food RestaurantTake Out RestaurantBox Lunch SupplierLatin American Restaurant
QDOBA is a modern fast-casual restaurant with a warm, inviting atmosphere with freshly prepared, customizable Mexican-inspired cuisine. Visit QDOBA if you are looking for a family-friendly Mexican restaurant offering flavors everyone will love. Enjoy made-to-order burritos, bowls, quesadillas, nachos, tacos and more - all made with quality ingredients, including flame-grilled adobo chicken & steak, slow-cooked brisket birria, and fajita veggies. Whether you’re dining in, picking up, or catering your next event, build your entrée exactly how you want with flavorful salsas and toppings like hand-crafted guacamole and famous 3-Cheese Queso. Stop by QDOBA today or order online for pickup or delivery to enjoy the best Mexican food in town.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

QDOBA Mexican Eats
5901 Gull Rd, Kalamazoo, MI
49048, United States

Hours

Reviews

3.7
857 reviews
5 stars
386
4 stars
189
3 stars
88
2 stars
69
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff performance is mixed; while some customers praised friendly service, many reported rude or unprofessional behavior, particularly from management.

Food Quality

The quality of food received mixed reviews, with some customers enjoying their meals while others complained about blandness, incorrect orders, and unsanitary conditions.

Cleanliness

Multiple reviews highlighted issues with cleanliness, noting dirty tables and floors, as well as unsanitary food handling practices.

Order Fulfillment

Many customers experienced significant delays with online orders, missing items, and incorrect orders, leading to frustration.

Atmosphere

The restaurant's atmosphere was described as uninviting and lacking warmth, with some customers noting uncomfortable seating and a chaotic environment.
  • MK
    Marcus Kiste
    3 days ago
    2.0
    While the food itself was good, my experience was severely let down by the overall cleanliness of the restaurant. The service felt rushed, but the real issue was the state of the restaurant. The floors were covered in dirt, food crumbs, and random trash. Not a single table had been cleaned properly — every table had leftover food from previous customers, and it looked like they hadn't been wiped down in weeks. I ended up cleaning my own table before sitting down, which is never something I should have to do. The worst part was the area where utensils, napkins, and condiments are kept. It was filthy under there, with trash piled up so high that it was clear it hadn't been cleaned in months, if ever. It raises serious concerns about the hygiene standards of the kitchen too, and that's something that should not be overlooked in any restaurant. The bathroom was pretty concerning also relating to how long it has been since that area has been cleaned also. Would I come back? Probably not. If a restaurant can't manage the basics like cleanliness, it’s hard to trust the overall level of care they put into their food and kitchen. Hopefully, this location addresses its cleanliness issues, but for now, it’s hard to recommend.
  • JW
    Jesse Wyman
    Nov 7, 2025
    1.0
    If I could give them a 0 I would. The last couple times I have stopped in here the rice is always undercooked and they always act like they can’t do anything about it. The service is always poor everyone acts like they don’t even want to help you. The drink machine has been down for like 2 months, but they will sell you a drink anyways knowing the machine is broke. All in all just a terrible place to spend your money.
  • MB
    Michael Baird
    Nov 7, 2025
    5.0
    Staff was patient and helpful Great food
  • KK
    kparker
    Nov 4, 2025
    1.0
    Ordered online. Service was super slow (11/4/25). I arrived 10 minutes after target time for the food being ready. It was not a busy night and I had to wait an additional 45 minutes. Very disappointed with the service.
  • MR
    Megan Rahall
    Nov 1, 2025
    1.0
    Haven’t been here since the beginning of the year, when I got food poisoning. I decided to give them another chance since they were offering BOGO entrées for Halloween. Upon walking in, the line worker was leaned back against the counter on her phone. While serving us, her coworker was trying to wash and clean the line around her, and she seemed visibly irritated any time someone tried to restock or tidy up. It honestly felt like we were interrupting her break. Half the food options were out — multiple proteins, guacamole, and more. Each time we asked for something, the response was just “No,” with no attempt to check the back or offer an alternative. This location is seriously lacking on every level — customer service, cleanliness, and basic food availability. Definitely do not recommend.

Frequently Asked Questions About QDOBA Mexican Eats

Is this QDOBA open today?

QDOBA's hours vary by location and can change due to holidays or events. For the most up-to-date hours, check our website or call the restaurant. If closed, you can find another open QDOBA by using the site locator. This ensures you always know the best time to visit or place large catering orders.

What time does this QDOBA close?

To find out what time this QDOBA closes today, for dine-in, to-go, or delivery, click on the "Visit Website" link in Google Maps (above) and look for the hours of operation near the address. If the closing time is still unclear, try calling the phone number listed above to contact the restaurant directly and ask about our hours.