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Pizza Hut

3.6
(473 reviews)

Business Details

6840 W. Main Street., Kalamazoo, MI
49009, United States
(269) 929-9090

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 6840 W. Main Street. in Kalamazoo, MI. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
6840 W. Main Street., Kalamazoo, MI
49009, United States

Hours

Reviews

3.6
473 reviews
5 stars
198
4 stars
103
3 stars
53
2 stars
36
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Mixed reviews on food quality; while some enjoyed the pizza and wings, others complained about cold food, incorrect toppings, and lack of flavor.

Delivery Problems

Many customers experienced issues with delivery, including delays, cold food upon arrival, and confusion regarding third-party delivery services.

Staff Praise

Several reviews highlighted individual staff members for their excellent service and friendliness, indicating some positive customer interactions.

Dining Experience

The closed lobby and limited dining options were frequently mentioned as a negative aspect of the customer experience.
  • RT
    R T
    3 days ago
    4.0
    It's A typical pizza hut, with a dining in option. Always seems to be minimally staffed, but is never busy when I go, so the couple employees that are working always seems to be enough. The food is standard Pizza Hut, not great, but not bad. If you order online, there are usually deals. They have a BOGO deal on boneless wings on Wednesday.
  • BH
    Bishop Howard
    Feb 24, 2026
    2.0
    Take time to read customer notes please. Should have let you give me my order for free like you almost accidentally did.
  • KK
    Kilpatrick
    Jan 17, 2026
    1.0
    Lobby is closed and their website doesn’t state that.
  • SK
    Skylar Kennedy
    Jan 4, 2026
    1.0
    We ordered a pizza and breadsticks for delivery. We placed the order and paid. They waited until the expected delivery time to call and tell us they were not delivering to our area that day. They said we could wait for a door dasher to pick it up or we could come get it. If we picked either option everything would have been cold. If they would have called when the order came in rather than 30 min later I would have been more understanding.
  • MG
    Michael Gasperini
    Dec 15, 2025
    1.0
    Tried to place an order for delivery and the phone call was not answered and it got transfered to the call center. The call center transferred it back to the location and they physically picked the phone up then set it right back down and hung up. How is this place open.

Brand Certified Facts from Pizza Hut

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Certified March 01, 2026Yext Knowledge Graph
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