Pizza Hut

3.4
546 reviews
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Business Details

5625 Gull Road, Kalamazoo, MI
49048, United States
(269) 385-1818
https://locations.pizzahut.com/mi/kalamazoo/5625-gull-road
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 5625 Gull Road in Kalamazoo, MI. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
5625 Gull Road, Kalamazoo, MI
49048, United States

Hours

Reviews

3.4
546 reviews
5 stars
225
4 stars
98
3 stars
48
2 stars
40
1 star
135

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing toppings, and wrong items being delivered.

Customer Service

Feedback highlighted a mix of friendly service and rude interactions, with many customers expressing frustration over poor handling of complaints.

Food Quality

Several reviews mentioned cold, overcooked, or poorly prepared food, with some customers stating they would not return due to food quality issues.

Delivery Issues

Many customers experienced delays in delivery, with some orders arriving late or not at all, leading to dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.
  • KS
    Kyle Vachon (Swordfish)
    Dec 31, 2025
    5.0
    This is by far the best Pizza Hut I have ever been to since I was a kid in the mountains of New Hampshire. The people here are kind and work hard and their communication is great. They made sure my special order was made right. It’s not on the menu, but they made my NYE very special for my girlfriend and I. Thank you guys for closing out a brutal year with a smile on my girlfriend’s face.
  • BA
    Blue Eyed Angel
    Dec 25, 2025
    5.0
    1st time to order large pizza at Pizza Hut here in the area, I will say that I'm satisfied because there's a lot of toppings.
  • JT
    Jason Taylor
    Dec 7, 2025
    1.0
    Ordered a pizza tonight, it was supposed to have green olives on it for my kids. Instead of green olives they covered it in sliced jalapeños. When I called them about it I was told that they needed to get a manager but was just left on hold.
  • JR
    John Rumney
    Dec 2, 2025
    4.0
    We went there for their breadsticks.
  • KJ
    Kei Jackson
    Nov 28, 2025
    1.0
    I ordered food Wednesday night around 7 o’clock an hour has went by me and my daughter still didn’t never receive our food. I made a phone call. I was told the delivery driver delivered our food and we opened the door and received our food. We did not get any food we proceed to head up to the store to either get our refund or get our food and we were told we cannot get either no refund because we ate the food we had to get out in a snow blizzard the manager of the Gold Road store proceeded to call the police get us, escorted out of the store with no refund and no food
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Frequently Asked Questions About Pizza Hut

Where is the Pizza Hut located in Kalamazoo, MI?

Pizza Hut is located at 5625 Gull Road, Kalamazoo, MI 49048.

What are the dine-in hours for Pizza Hut at 5625 Gull Road?

Pizza Hut offers dine-in from 11:30 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.