At Papa Johns Pizza in Kalamazoo, MI, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Kalamazoo pizza for any occasion. Call us for pizza delivery in Kalamazoo or stop by 3322 STADIUM DRIVE for carryout to order the best pizza in Kalamazoo, along with breadsticks, wings, and more!
Numerous customers reported extremely poor service, including long wait times, rude staff, and unacknowledged orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and overall lack of attention to detail in fulfilling requests.
Food Quality
Customers frequently complained about the quality of the food, including cold pizzas, burnt items, and incorrect toppings.
Management Issues
Several reviews pointed to unprofessional management and a lack of accountability, contributing to a chaotic and unsatisfactory customer experience.
JL
Jessica Lyda
1 day ago
1.0
I called this store because my Papa Johns account had been hacked and someone used my rewards to purchase a pizza. Instead of helping resolve the issue, the employee who answered the phone was talking back and forth with the manager about the situation as if I wasn’t even on the line. They referred to the person who hacked my account, but made no effort to actually address my concern or offer a solution.
To make matters worse, both the employee and the manager abruptly hung up on me without resolving anything. This was extremely unprofessional and frustrating. I expected basic customer service and assistance with a security issue, but instead I was dismissed entirely. Management at any establishment should possess basic communication skills.
In case this ever happens to you, I called the Papa Johns headquarters and they addressed the issue by returning my awards and escalating the issue.
NM
Natalia Mezei
Feb 18, 2026
1.0
Their "specialty pizza"
Worst pizza, service you can get!
AK
Adriel Kooi
Feb 17, 2026
1.0
Employees stood around on their phones ignoring customers waiting to be helped. Pizza is really disappointing. They only put 1 out of the 4 toppings on my pizza.
NJ
Nicole Jenkins
Feb 15, 2026
1.0
Our experience is the same as so many others. Order a pizza, get there 15 minutes later and its not even made. We pay for the pizza, wait, and 10 minutes go by and they had forgotten to make the pizza despite 6 people being in the back "working". Its amazing this place it still running with such poor service.
AM
Andrea Macias
Feb 6, 2026
1.0
It’s been years since the last time I ordered food from this papa John’s on stadium drive. Today I decided to give it another shot, I walked into the store and a girl with red hair handed me my food with an attitude and made me feel uncomfortable, as soon as she handed me my food she turned around and walked to the kitchen. Worst costumer service ever, I will not be returning to this location again I regret even ordering from there.
What are the operating hours for delivery at Papa Johns Pizza in Kalamazoo?
Delivery is available Monday through Friday and on Sunday from 10:00 AM to 3:00 AM, and on Saturday from 10:00 AM to 1:00 AM.
Does Papa Johns Pizza in Kalamazoo offer takeout service?
Yes, takeout is available during the same hours as delivery: 10:00 AM to 3:00 AM Monday through Friday and Sunday, and 10:00 AM to 1:00 AM on Saturday.
What types of food does Papa Johns Pizza in Kalamazoo serve?
They serve pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
How can I place an order for delivery or carryout from Papa Johns Pizza in Kalamazoo?
You can order online for delivery or carryout through their website or mobile apps via the provided links.
Does Papa Johns Pizza in Kalamazoo support no-contact delivery for safety?
Yes, they offer no-contact delivery services to ensure customer safety.
Where is Papa Johns Pizza located in Kalamazoo?
The store is located at 3322 Stadium Drive, Suite C, Kalamazoo, MI 49008, USA.
Are there any nearby government offices close to Papa Johns Pizza in Kalamazoo?
Yes, the Michigan Secretary of State's Office and the Secretary of State Office are nearby.
What local services or shops are near Papa Johns Pizza that I could visit?
Nearby you can find GNC for supplements, Biggby Coffee for a cafe experience, and Enterprise Rent-A-Car for travel needs.
Are there other pizza restaurants near Papa Johns Pizza in Kalamazoo?
Yes, nearby pizza options include GoombaS Pizza, Jaspare's Pizza and Fine Italian Food, and Gumby's Pizza & Wings.
Can I find beauty and wellness services close to Papa Johns Pizza?
Yes, near Papa Johns Pizza you can visit Phoenix Nails & Spa and Great Clips for beauty and salon services.
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