Panera Bread

3.9
1137 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Kalamazoo is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
5119 West Main Street, Kalamazoo, MI
49009, United States

Hours

Reviews

3.9
1,137 reviews
5 stars
515
4 stars
295
3 stars
131
2 stars
62
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences.

Food Quality

Many reviews highlighted declining food quality, with complaints about unappetizing meals, incorrect items, and unsatisfactory portion sizes.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant, including dirty tables, floors, and bathrooms.

Pricing Concerns

Several reviews mentioned that the prices are too high for the quality and portion sizes of the food.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • JD
    Jeffrey Dick
    5 days ago
    5.0
    Just a quick stop for a drink and a snack
  • AA
    Austin Anderson
    6 days ago
    2.0
    I’ve never had a rapid pick up ready despite putting it in 30+ minutes in advance. Erik haven’t picked up 25 minutes after the given time. The order was 4 sandwiches. Food is standard Panera food.
  • JE
    Jesse Eaves
    Nov 17, 2025
    5.0
    Fredericka is a legend. She made waiting for food a fun experience. Need her in every retail place!
  • NO
    natalie obrien
    Oct 27, 2025
    1.0
    Wasn’t worth the 20 bucks they forgot part of the sandwich by the time I went back to get the other half and back home everything else was cold.
  • 88
    88 88
    Oct 25, 2025
    4.0
    Whatever delivery service they use, they took my cinnamon bagel with my cream cheese, twice! I finally was able to do pick-up & got my bagel & cream cheese. When I got it the last time it reminded me of the other two times I didn't get it.

Frequently Asked Questions About Panera Bread

Does Panera Bread Kalamazoo accept reservations?

No, Panera Bread Kalamazoo does not accept reservations.

What are the operating hours for Panera Bread Kalamazoo?

Panera Bread Kalamazoo is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.