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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.9
(1146 reviews)

Business Details

5119 West Main Street, Kalamazoo, MI
49009, United States
(269) 342-1222

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Kalamazoo is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
5119 West Main Street, Kalamazoo, MI
49009, United States

Hours

Reviews

3.9
1,146 reviews
5 stars
521
4 stars
295
3 stars
132
2 stars
63
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising attentive staff while others report rude interactions and long wait times.

Food Quality

Food quality is inconsistent, with complaints about cold, poorly prepared meals and high prices for small portions.

Cleanliness

Multiple reviews mention cleanliness issues, including dirty tables and restrooms, impacting the overall dining experience.

Order Accuracy

Many customers report issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Value for Money

Customers frequently express concerns about the high prices relative to the quality and portion sizes of the food.
  • CE
    Chad Eakins
    Feb 10, 2026
    1.0
    What is the point of ordering before I get there if I just have to wait another 20 minutes for my food to be ready??
  • LB
    Lori Boodt
    Jan 24, 2026
    5.0
    Excellent Phillycheese steak sandwich! Nice customer service! Drive thru. Easy in and out!!
  • JC
    Jodi Carroll
    Jan 7, 2026
    1.0
    I cancelled my sip club because the coffee is always cold.
  • LO
    L. O.
    Jan 7, 2026
    5.0
    Manager, Anthony (Tony), has always been super attentive, personable, and above and beyond in servicing my order to satisfaction each and every time I visit. (That's often too since I'm a sip club member.) Bravo to Panera Bread for employing exemplary staff at this W. Main location in Kalamazoo!!
  • KK
    Korey
    Dec 8, 2025
    2.0
    Food took way too long AND was tiny, cold, and seasoned poorly. Panera’s standards of the early 2000’s has faded. A mini cup of soup, half sandwich, and small smoothie cost over 21 dollars. Thankfully, I had a 25 dollar gift card. I will NOT rush back.

Frequently Asked Questions About Panera Bread

Does Panera Bread Kalamazoo accept reservations?

No, Panera Bread Kalamazoo does not accept reservations.

What are the operating hours for Panera Bread Kalamazoo?

Panera Bread Kalamazoo is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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