CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Kalamazoo is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported slow service, long wait times, and issues with order accuracy.
Food Quality
Many reviews mentioned declining food quality, with complaints about cold, poorly seasoned, or incorrectly prepared items.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
Customer Experience
While some employees received praise for their friendliness, others were criticized for poor customer service and unprofessional behavior.
Pricing Concerns
Several reviews highlighted that the prices are perceived as high relative to the quality and portion sizes of the food.
JC
Jodi Carroll
5 days ago
1.0
I cancelled my sip club because the coffee is always cold.
LO
L. O.
5 days ago
5.0
Manager, Anthony (Tony), has always been super attentive, personable, and above and beyond in servicing my order to satisfaction each and every time I visit. (That's often too since I'm a sip club member.) Bravo to Panera Bread for employing exemplary staff at this W. Main location in Kalamazoo!!
KK
Korey
Dec 8, 2025
2.0
Food took way too long AND was tiny, cold, and seasoned poorly. Panera’s standards of the early 2000’s has faded. A mini cup of soup, half sandwich, and small smoothie cost over 21 dollars. Thankfully, I had a 25 dollar gift card. I will NOT rush back.
SM
Steve Makowski
Dec 6, 2025
3.0
I'm not sure what all the hype is about. I'm not a fan of the kiosk/pager system to order food and pick up. The coffee was cold and the soup wasn't that great.
JH
johnnie hoyne
Nov 25, 2025
5.0
I joined their drink Club and can get a free drink every 2 every day of the year
No, Panera Bread Kalamazoo does not accept reservations.
What are the operating hours for Panera Bread Kalamazoo?
Panera Bread Kalamazoo is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.
Can I order delivery from Panera Bread Kalamazoo?
Yes, Panera Bread Kalamazoo offers delivery service every day during its operating hours.
Is there a drive-thru option at Panera Bread Kalamazoo?
Yes, this location features a drive-thru for convenient service.
Does Panera Bread Kalamazoo offer online ordering?
Yes, you can order online via their website or mobile app for pickup or delivery.
What types of meals are served at Panera Bread Kalamazoo?
They serve breakfast, lunch, brunch, and dinner.
What payment methods does Panera Bread Kalamazoo accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What specialties can I find on Panera Bread's menu here?
Specialties include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Artisan and Specialty Breads, Flatbread Sandwiches, Soup in a Breadbowl, and Vegetarian Broth Bowls.
What nearby restaurants can I visit before or after my meal at Panera Bread Kalamazoo?
Nearby options include Jimmy John's for sandwiches, Five Guys for burgers, and Hunan Gardens for Chinese cuisine.
Are there nearby stores or services that might be useful when visiting Panera Bread Kalamazoo?
Yes, nearby are Sprint Store and Verizon for mobile needs, The UPS Store 2003 for shipping services, and the Center for Transformation for community services.
Is there a nearby location to enjoy dessert or tea after visiting Panera Bread Kalamazoo?
Yes, TEA ReX and Kung Fu Tea Kalamazoo offer tea and smoothie options, and Baskin-Robbins provides ice cream and baked goods nearby.